Verbatim 2-Disk RAID USB and eSATA External Hard... User manual

2-Disk RAID USB and eSATA

External Hard Drive

User Guide

English

Introduction 3

Drive Contents: IMPORTANT Notice 3

Nero BACKITUP 2 Software 3

Controls, Connectors and Indicators 4

Front Panel Area 4

Rear Panel Area 5

About the Hard Drives 6

Locating the Drive on your desk 6

Connecting to your computer 6

Conﬁguring the RAID Mode 7

Disconnecting your Hard Drive 11

For Windows Users 11

For Mac OS Users 11

Technical Support 12

Limited Warranty Terms 12

WEEE Notice 13

FCC Compliance 13

CE Declaration 14

ROHS Compliance 15

Contents

Introduction

Your Verbatim external 2-disk RAID product comes with two separate hard

drives inside. “RAID” is short for “Redundant Array of Independent Disks”

and is a standard method of combining two or more hard disk drives to

achieve higher levels of performance, reliability, and capacity.

Before you begin to use the drive there are a few important things to learn

about your new product.

Drive Contents: IMPORTANT Notice

The RAID drive comes pre-installed with the following ﬁles and software:

• Nero BACKITUP 2 ESSENTIALS Software

• Verbatim_FAT32_tool.exe

• Formatting to FAT32.pdf

Before changing the RAID modes setting, via the switch on the real panel

of the drive, save these ﬁles to another location. For example your

PC hard drive.

The Verbatim 2 Disk RAID External Hard Drive comes with a factory default

setting of Concatenation (also called Spanning). The switch setting for

Concatenation mode is labelled “BIG” on the back of the drive.

Before you change the RAID mode at any time after using the drive in this

or any other mode you will need to transfer/save all ﬁles to another location.

Nero BACKITUP 2 Software

Nero BACKITUP 2 back up software is included on the hard drive. Double

click the Nero folder on the drive and then double click the setupx ﬁle to

start installation. The Nero Installation window will appear. Follow the set up

wizard to install the software.

WARNING: Changing RAID mode will delete all data on the drive. Do not

change the setting of the RAID Mode Switch unless you have ﬁrst saved all

of the data from the drive, including the bundled Nero software, to another

storage location.

Controls, Connectors and Indicators

First familiarize yourself with the features of the unit.

Front Panel Area

The front panel contains two multicoloured LEDs that show through a

single lens, as illustrated below. During the power-on sequence both

LEDs will ﬂash BLUE. When the power-sequence completes normally both

LEDs will remain BLUE and stay fully ON. Both LEDs will ﬂash BLUE quickly

during data access.

Rear Panel Area

Along the rear panel you will ﬁnd the ON/OFF button and interface

connectors. Refer to the ﬁgure below.

ON/OFF button. Once the AC Adapter has been properly connected to1.

the drive and an AC outlet, you can press the ON/OFF button to power

on the drive. To turn off the drive, press the ON/OFF button again.

USB Connector. Use this connector to attach the drive to your2.

computer via USB.

eSATA Connector. Use this connector to attach the drive to your3.

computer via eSATA

RAID Mode Switch. Refer to the Conﬁguring the RAID Mode4.

section below.

WARNING: Changing RAID mode will delete all data on the drive. Do not

change the setting of the RAID Mode Switch unless you have ﬁrst saved all

of the data from the drive to another storage location.

About the Hard Drives

The product comes pre-formatted in FAT32 format. This format allows for

operation with either Windows or Mac OS.

Note: Capacity dependent on model. 1 MB = 1,000,000 bytes/

1 GB = 1,000,000,000 bytes/1 TB = 1,000,000,000,000 bytes.

Some capacity used for pre-loaded software, formatting and other functions,

and thus is not available for data storage. As a result, and due to differing

calculation methods, your operating systems may report as fewer

megabytes / gigabytes / terabytes.

Locating the Drive on your desk

Place the drive on a sturdy desk or table that is free from clutter that could

block airﬂow around the unit. Take care not to block any air vents.

Connecting to your computer

This Verbatim external hard drive provides both USB 2.0 and eSATA

connections. You can connect your drive to a computer with either USB

or eSATA, but not both at the same time.

Connecting your drive to a computer is extremely simple. Follow the

steps below.

To connect to your computer follow the steps below:

Connect the included AC Adapter to the drive, and then to a wall outlet.1.

Next press the ON/OFF button on the back of the drive.2.

Finally, connect the data cable. Connect the included USB cable from3.

the USB port on the drive to an available USB port on your computer.

For eSATA, connect the included eSATA cable from the eSATA port on

the drive to an available eSATA port on your computer.

The hard drive will mount automatically, and a new icon will4.

appear in My Computer (Windows) or a new icon will appear on

the desktop (Mac)

Depending on your computer’s operating system and the interface type

you are using, the following special notes may apply:

Note 1: USB under Windows. If you are using a USB 1.1 port on your Windows

computer, the following cautionary note may appear on your display: Hi-Speed

USB Device plugged into non-Hi-Speed USB hub. This does not indicate a

problem because the drive is compatible with both USB 1.1 and USB 2.0 ports.

Simply close the message and proceed. However, in this case the drive will

operate only at USB 1.1 speeds.

Note 2: USB under Mac OS 9.2.x. Mac OS versions 9.2.x do not support

USB 2.0 Hi-Speed mode. For these Mac OS versions the drive will operate only

at USB 1.1 speeds.

Note 3: USB or eSATA under Mac OS X 10.2. Mac OS X version 10.2 will not

mount any single FAT32-formatted (MS-DOS) partition greater than 128GB.

To work around this OS limitation, you may partition the drive into smaller

FAT32 partitions, or you may reformat the drive to HFS+ format.

Note 4: eSATA. Though the eSATA interface standard provides for

“hot-plugging” of the drive, some computers may not follow the standard

precisely. If you ﬁnd that your drive does not mount after attaching to a

computer that is powered on, then shut down the computer, attach and

power on the drive, and then boot up your computer.

Conﬁguring the RAID Mode

This Verbatim 2-Disk RAID External Hard Drive can be set to one of

three operating modes. The factory default setting is Concatenation

(also called Spanning). The switch setting for Concatenation mode is

labelled “BIG”. If Concatenation is your desired mode, then you can

jump to the next section of the manual since no further conﬁguration

is required. Sweden, Switzerland and the United Kingdom. All other

countries call +353 61 226586.

WARNING: Changing RAID mode will delete all data on the drive. Do not

change the setting of the RAID Mode Switch unless you have ﬁrst saved all

of the data from the drive to another storage location.

RAID 0

(Also called Striping) distributes data across both disks in a way which

can improve throughput, while retaining full capacity. However, in case

of possible failure of either disk, all data will be lost and the array will

no longer mount to your computer. Available capacity is the combined

capacity of both drives.

If either disk fails in RAID 0 then the LED of the failed drive will change

to RED.

RAID 1

(Also called Mirroring) stores a duplicate set of data onto both disks, so that

if one disk fails all data can be recovered from the other disk.

Available capacity is equal to that of only one of the two included drives.

If either disk fails in RAID 1, then the LED corresponding to the failed disk

will change to RED. The remaining operational disk can continue to be used

until the failed disk has been replaced. However, in this instance there is no

longer any data protection provided by the second, failed drive.

If you have been using RAID 1 mode and there is a subsequent failure of

either of the two drives, you can disassemble the enclosure and replace

the failed drive with a new drive. After reassembling the enclosure, leave it

disconnected from your computer and power it up. When the new drive is

detected during the power-on sequence, the full data of the original drive

will be rebuilt onto the new drive. This rebuilding procedure can take many

hours (more than 5!) to complete. During the rebuilding procedure, the

LED of the original good drive will ﬂash BLUE, while the LED of the new

replacement drive will ﬂash RED. After the array has rebuilt successfully

both LEDs will change to BLUE.

Concatenation

(RAID Mode Switch Setting = “BIG”) combines both physical disk drives

into a single virtual disk. Available capacity is the combined capacity of

both drives.

This mode provides no data redundancy. If either disk fails in Concatenation

mode, then the array will no longer mount to your computer.

If either disk fails in Concatenation mode, then the LED corresponding to

the failed disk will change to RED.

To change RAID mode, follow these steps:

If you have any important data stored on the drive, ﬁrst save the data1.

to another storage location. Then safely remove the drive and turn off

the power to the drive.

While power is OFF, use a pen or other instrument to slide the RAID2.

Mode Switch to the desired position.

Power up the drive. The LEDs will ﬂash BLUE while the internal3.

ﬁrmware is reconﬁguring the RAID mode. When ﬂashing turns to

solid BLUE the drive has successfully reconﬁgured, though remains

initialised, unpartitioned and unformatted.

Attach the drive to your host computer using either USB or eSATA.4.

Your computer may show it as an unknown device, which conﬁrms that

the drive remains initialised, unpartitioned, and unformatted.

Format the drive. For NTFS or HFS+ use the computer’s operating5.

system to reformat. If you prefer to use FAT32, then you can use the

FAT32 formatting utility that was supplied to you as a ﬁle saved on

your hard drive (Verbatim_FAT32_tool.exe).

To Format the drive using Verbatim FAT32 formatting utility:

Locate Verbatim_FAT32_tool.exe on your hard drive, double click the ﬁle

to run it. You will see a screen like this

You should select the drive on your system from the pull down menu.

Please be very careful to select the RAID drive, if you select the incorrect

drive you may inadvertently cause information to be lost.

You may change the volume label by entering a name into the box marked

“Volume Label” and then click on “Format Drive”

You will then see the message below asking you to conﬁrm that you are

about to format the selected drive. If you proceed all data will be lost and

cannot be recovered. Are you sure you want to format this drive? Click on

“Yes” to conﬁrm.

Once the hard disks have been formatted and veriﬁed you will see a

conﬁrmation message like this:

Click “Exit” and you are now ready to use your drive.

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