US Robotics USR5635 User manual

56K USB Mini

Faxmodem

Quick Installation Guide

#R24.0647.00

rev 0.5 07/06

#R24.0647.00

rev 1.1 08/06

Contents

Installation ........................................................... 1

Operations ...........................................................5

Troubleshooting ....................................................6

Additional Information ...........................................9

Support .............................................................. 10

English

Installation

Package Contents

Physical Features

LEDs

!USR5635 56K USB Mini

Faxmodem

!Quick Installation Guide

!Telephone cord !Installation CD-ROM

!USB cable

LED State Function

PWR

Solid The 56K USB Mini Faxmodem is receiving

power.

Off The 56K USB Mini Faxmodem is not receiving

power.

DATA

Flashing The 56K USB Mini Faxmodem is active.

Off The 56K USB Mini Faxmodem is not active.

English

Back

System Requirements

Installation Instructions

Note:You must be logged in to your computer under an account with

administrative privileges before attempting to install the modem driv-

ers.

Step One: Connect the Modem to an Analog Telephone Line

Item Function

Connects the modem to your telephone line.

Connects the modem to your computer’s USB port.

!Windows®XP or 2000 !CD-ROM drive

!IBM compatible Pentium III 500 MHz

Processor (or equivalent) or higher

!Available USB port 1.0/1.1/

2.0

!128 MB RAM

Warning:

The 56K USB Mini Faxmodem must be plugged in to an ana-

logue phone line only. Plugging your 56K USB Mini Faxmodem

in to a digital phone line may damage the modem.

Most office phones are wired through digital lines. Be sure you

know what type of line you have.

English

1. Plug one end of the telephone cord into the jack on the modem.

2. Plug the other end into an analogue phone wall jack.

Step Two: Connect the Modem to the Computer

1. Insert the USRobotics Installation CD-ROM.

The CD-ROM didn’t start automatically?

"Windows XP: From the Start menu, select My Computer and double-

click your CD-ROM drive. If the CD still has not started, double-click

setup.exe

"Windows 2000: From the desktop, open My Computer and double-

click your CD-ROM drive. If the CD still has not started, double-click

setup.exe.

2. Read the license agreement and click Yes.

3. Connect one end of the USB cable to the USB port on your computer.

4. Connect the other end to the port on the modem.

English

Step Three: Install the Modem Software

1. The Found New Hardware Wizard appears. Do one of the following:

"Windows XP: Select No, not this time and click Next.

"Windows 2000: Click Next.

2. Do one of the following:

"Windows XP: Select Install the software automatically (Recom-

mended) and click Next. Follow the on-screen instructions to install

your modem.

If a “Hardware Installation” warning appears, click Continue Anyway. 1

"Windows 2000: Select Search for a suitable driver for my device (rec-

ommended) and click Next. Follow the on-screen instructions to install

your modem.

If a “Digital Signature Not Found” warning appears, click Yes. 1

3. If prompted, reboot your computer.

Congratulations. You have successfully completed the installation pro-

cedure. Please register your 56K USB Mini Faxmodem at

www.usr.com/pro-

ductreg/

Additional Software

Instant Update

The Instant Update software automatically notifies you of any available

updates for your modem's firmware. To install the Instant Update software:

1. Insert the USRobotics Installation CD-ROM.

1. Select Software.

2. Select Instant Update.

3. Click Install and follow the on-screen instructions to install the Instant

Update software.

Internet Call Notification Software

Internet Call Notification enables the V.92 feature “Modem On Hold” which

allows your Internet connection to be suspended when there is an inbound tel-

ephone call.2

1. Insert the USRobotics Installation CD-ROM.

1. Select Software.

1 USRobotics has tested this product and verifies it is compatible with Windows XP and Windows

2000.

2 You must subscribe to Call Waiting service with your phone company in order to use the “Modem

On Hold”/ICN enhancement.

English

2. Select USRobotics Internet Call Notification.

3. Click Install.

4. Select your language and click OK, then follow the on-screen instructions

to install the Internet Call Notification software.

PhoneTools

The PhoneTools program allows you to send and receive faxes and is included

as an optional piece of software for your convenience. To install PhoneTools:

1. On the home screen of the USRobotics Installation CD-ROM, select Soft-

ware.

2. Select PhoneTools.

3. Click Install, then follow the on-screen instructions to install the Phone-

Tools program.

Operations

Using Internet Call Notification

If you are connecting to a server that supports V.92:2

1. You will receive a message informing you of an incoming call.

In addition, if you subscribe to Caller ID service, the number of the

incoming call will display.

2. Click Accept to accept the call, or Ignore to ignore the call.

If you choose to accept the call, another message will appear notifying you

of the length of time that the provider's system will wait on hold before

the data connection is terminated.

3. You can then return to the connection when the call is completed without

losing the connection.

If you are connecting to a server that does not support V.92:

1. You will receive a message informing you of an incoming call.

2. Click Accept to accept the call, or Ignore to ignore the call.

3. If you choose to accept the call, your data connection will be terminated.

English

Uninstallation Instructions

To remove the U.S. Robotics 56K USB Mini Faxmodem from your computer:

1. Do one of the following:

"Windows XP: Click Windows Start >Control Panel and double-click

Add or Remove Programs.

"Windows 2000: Click Windows Start >Settings >Control Panel and

double-click Add/Remove Programs.

2. Select USRobotics V.92 USB Modem and click Change/Remove.

3. When the computer completes the uninstallation, physically disconnect the

modem from the computer.

Troubleshooting

Basic Troubleshooting Procedure

This procedure addresses a number of symptoms that you might experience

with your modem:

1. Verify the cables are connected correctly. This includes all cables connect-

ing the telephone line, the modem, and your computer.

2. Refer to the LED descriptions at the beginning of this guide and then

check the LEDs on the modem to make sure you are receiving power.

3. Try a different USB port on the computer. If a USB hub is being used, try

plugging directly into the USB port on the computer.

If you still have trouble using the modem, follow the procedure below that best

describes your symptom.

My computer isn’t recognising my modem.

Solution 1:

Perform the “Basic Troubleshooting Procedure” above.

Solution 2:

Check your computer manual to make sure that your USB port is configured

properly.

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