US Robotics USR5635 User manual
56K USB Mini
Faxmodem
Quick Installation Guide
#R24.0647.00
rev 0.5 07/06
#R24.0647.00
rev 1.1 08/06
Contents
Installation ........................................................... 1
Operations ...........................................................5
Troubleshooting ....................................................6
Additional Information ...........................................9
Support .............................................................. 10
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English
English
Installation
Package Contents
Physical Features
LEDs
!USR5635 56K USB Mini
Faxmodem
!Quick Installation Guide
!Telephone cord !Installation CD-ROM
!USB cable
LED State Function
PWR
Solid The 56K USB Mini Faxmodem is receiving
power.
Off The 56K USB Mini Faxmodem is not receiving
power.
DATA
Flashing The 56K USB Mini Faxmodem is active.
Off The 56K USB Mini Faxmodem is not active.
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Back
System Requirements
Installation Instructions
Note:You must be logged in to your computer under an account with
administrative privileges before attempting to install the modem driv-
ers.
Step One: Connect the Modem to an Analog Telephone Line
Item Function
Connects the modem to your telephone line.
Connects the modem to your computer’s USB port.
!Windows®XP or 2000 !CD-ROM drive
!IBM compatible Pentium III 500 MHz
Processor (or equivalent) or higher
!Available USB port 1.0/1.1/
2.0
!128 MB RAM
Warning:
The 56K USB Mini Faxmodem must be plugged in to an ana-
logue phone line only. Plugging your 56K USB Mini Faxmodem
in to a digital phone line may damage the modem.
Most office phones are wired through digital lines. Be sure you
know what type of line you have.
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1. Plug one end of the telephone cord into the jack on the modem.
2. Plug the other end into an analogue phone wall jack.
Step Two: Connect the Modem to the Computer
1. Insert the USRobotics Installation CD-ROM.
The CD-ROM didn’t start automatically?
"Windows XP: From the Start menu, select My Computer and double-
click your CD-ROM drive. If the CD still has not started, double-click
setup.exe
"Windows 2000: From the desktop, open My Computer and double-
click your CD-ROM drive. If the CD still has not started, double-click
setup.exe.
2. Read the license agreement and click Yes.
3. Connect one end of the USB cable to the USB port on your computer.
4. Connect the other end to the port on the modem.
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Step Three: Install the Modem Software
1. The Found New Hardware Wizard appears. Do one of the following:
"Windows XP: Select No, not this time and click Next.
"Windows 2000: Click Next.
2. Do one of the following:
"Windows XP: Select Install the software automatically (Recom-
mended) and click Next. Follow the on-screen instructions to install
your modem.
If a “Hardware Installation” warning appears, click Continue Anyway. 1
"Windows 2000: Select Search for a suitable driver for my device (rec-
ommended) and click Next. Follow the on-screen instructions to install
your modem.
If a “Digital Signature Not Found” warning appears, click Yes. 1
3. If prompted, reboot your computer.
Congratulations. You have successfully completed the installation pro-
cedure. Please register your 56K USB Mini Faxmodem at
www.usr.com/pro-
ductreg/
.
Additional Software
Instant Update
The Instant Update software automatically notifies you of any available
updates for your modem's firmware. To install the Instant Update software:
1. Insert the USRobotics Installation CD-ROM.
1. Select Software.
2. Select Instant Update.
3. Click Install and follow the on-screen instructions to install the Instant
Update software.
Internet Call Notification Software
Internet Call Notification enables the V.92 feature “Modem On Hold” which
allows your Internet connection to be suspended when there is an inbound tel-
ephone call.2
1. Insert the USRobotics Installation CD-ROM.
1. Select Software.
1 USRobotics has tested this product and verifies it is compatible with Windows XP and Windows
2000.
2 You must subscribe to Call Waiting service with your phone company in order to use the “Modem
On Hold”/ICN enhancement.
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2. Select USRobotics Internet Call Notification.
3. Click Install.
4. Select your language and click OK, then follow the on-screen instructions
to install the Internet Call Notification software.
PhoneTools
The PhoneTools program allows you to send and receive faxes and is included
as an optional piece of software for your convenience. To install PhoneTools:
1. On the home screen of the USRobotics Installation CD-ROM, select Soft-
ware.
2. Select PhoneTools.
3. Click Install, then follow the on-screen instructions to install the Phone-
Tools program.
Operations
Using Internet Call Notification
If you are connecting to a server that supports V.92:2
1. You will receive a message informing you of an incoming call.
In addition, if you subscribe to Caller ID service, the number of the
incoming call will display.
2. Click Accept to accept the call, or Ignore to ignore the call.
If you choose to accept the call, another message will appear notifying you
of the length of time that the provider's system will wait on hold before
the data connection is terminated.
3. You can then return to the connection when the call is completed without
losing the connection.
If you are connecting to a server that does not support V.92:
1. You will receive a message informing you of an incoming call.
2. Click Accept to accept the call, or Ignore to ignore the call.
3. If you choose to accept the call, your data connection will be terminated.
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English
Uninstallation Instructions
To remove the U.S. Robotics 56K USB Mini Faxmodem from your computer:
1. Do one of the following:
"Windows XP: Click Windows Start >Control Panel and double-click
Add or Remove Programs.
"Windows 2000: Click Windows Start >Settings >Control Panel and
double-click Add/Remove Programs.
2. Select USRobotics V.92 USB Modem and click Change/Remove.
3. When the computer completes the uninstallation, physically disconnect the
modem from the computer.
Troubleshooting
Basic Troubleshooting Procedure
This procedure addresses a number of symptoms that you might experience
with your modem:
1. Verify the cables are connected correctly. This includes all cables connect-
ing the telephone line, the modem, and your computer.
2. Refer to the LED descriptions at the beginning of this guide and then
check the LEDs on the modem to make sure you are receiving power.
3. Try a different USB port on the computer. If a USB hub is being used, try
plugging directly into the USB port on the computer.
If you still have trouble using the modem, follow the procedure below that best
describes your symptom.
My computer isn’t recognising my modem.
Solution 1:
Perform the “Basic Troubleshooting Procedure” above.
Solution 2:
Check your computer manual to make sure that your USB port is configured
properly.
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