Unitron Quantum Pro ITE User manual

Quantum™

in-the-ear (ITE)

hearing aid guide

Thank you

Thank you for choosing Unitron ITE hearing aids.

At Unitron, we care deeply about people with

hearing loss. We work closely with hearing

healthcare professionals to make advanced,

purpose-driven solutions available to everyone.

Because hearing matters.

Your hearing aids

Hearing healthcare professional: _____________

____________________________________

Telephone: __________________________________

Model: ______________________________________

Serial number: _______________________________

Replacement batteries:

Size 10 Size 312 Size 13

Warranty: ___________________________________

Program 1 is for: ______________________________

Program 2 is for: _____________________________

Program 3 is for: _____________________________

Program 4 is for: _____________________________

Date of purchase: _____________________________

Quick reference

Changing batteries

2 beeps

every

30 minutes

312

On/Off Battery size

Low battery

warning

Plus (+) signs

on off open

Push button

switching programs

volume control;

right aid=louder, left aid=softer

comfort-clarity control;

right aid=clarity, left aid=comfort

Rotary dial or scroll wheel

volume control;

up=louder, down=softer

comfort-clarity control;

up=clarity, down=comfort

Table of contents

Your hearing aids at a glance ...........................................................2

Putting your hearing aids on your ears ............................................4

Turning your hearing aids on and off ............................................. 6

Battery information ..........................................................................7

Tips for wearing hearing aids for the ﬁrst time ..............................10

Operating instructions ...................................................................12

Using the telephone...................................................................... 20

Caring for your hearing aids .......................................................... 23

Cleaning your hearing aids ........................................................... 24

Signature features of your hearing aids ........................................25

Assistive listening devices ............................................................ 28

Troubleshooting guide .................................................................. 29

Warnings ....................................................................................... 33

Warning to hearing aid dispensers

(to comply with the U.S. Food and Drug

Administration (FDA) regulations) ............................................... 38

Compliance information ................................................................41

Client feedback ............................................................................. 43

Additional notes ............................................................................ 44

Plus (+) signs

2 3

Your hearing aids at a glance

1 Microphone - sound enters your hearing aids via

the microphones. Microphone shield - protects

microphones from dirt & debris

2 Push button - switches between listening

programs or changes the volume level or comfort-

clarity level, depending on your customized ﬁtting.

3 Battery door/on & off - close the door to turn on

your hearing aids, partly open the door to turn off

your hearing aids. Opening the door all the way

gives you access to change the battery

4 Rotary dial/scroll wheel - controls either the

volume or comfort-clarity, depending on your

customized ﬁtting

5 Vent - aids in the reduction of occlusion making

your own voice sound better

6 Removal handle - assists in removing very small

hearing aids from the ear canal

Full shell Canal

Half shell Mini canal

Micro CIC CIC (Completely-in-the-canal)

4 5

Putting your hearing aids on your ears

Your in-the-ear (ITE) hearing aids may be color-

coded either on the shell or on a label on the

hearing aid:

red = right ear; blue = left ear.

Inserting your hearing aid

1. Hold the hearing aid between

your thumb and index ﬁnger

with the battery door away

from your ear.

2. If your hearing aid is a CIC,

insert by holding the hearing

aid with the removal handle at

the bottom.

3. Gently insert the canal portion

of the hearing aid into your ear

using your index ﬁnger to push

back and tuck the hearing aid

completely into place.

Removing your hearing aid

1. If your hearing aid is a CIC,

gently pull on the removal

handle. To remove an ITE

hearing aid, grasp it with your

thumb and index ﬁnger.

2. Move your jaw up and down

or apply pressure to the back

of your ear to help loosen the

hearing aid.

Note: Do not use the controls or the battery

door to remove your hearing aids.

6 7

Turning your hearing aids on and off

Your hearing aids have a three-position battery

door that acts as an on/off switch and that

allows access to the battery compartment.

1. ON: Close the battery door

fully.

Note: It may take 5 seconds

before the hearing aid turns

on. Your hearing healthcare

provider can additionally

increase the start up delay if required.

2. OFF: Partially open the

battery door.

off

3. OPEN: Fully open the

battery door to access and

change the battery.

Battery information

To replace the battery, fully open the battery

door for access to the battery compartment.

Low battery warning

Two long beeps indicate the hearing aid battery

is low. After the low battery warning, you may

experience some reduction in sound quality.

This is normal and can be remedied by inserting

fresh batteries into the hearing aids.

If you are not able to hear the low battery

warning, your hearing healthcare professional

can change the pitch or loudness of the low

battery warning. If you prefer, it can be turned

off entirely.

open

8 9

Your hearing aids are designed to generate a

low battery warning every 30 minutes until you

change the batteries, but depending on the

condition of the batteries, they may die before

another low battery warning occurs. Therefore,

it is recommended that the batteries are

replaced as soon as possible once you hear the

low battery warning.

Replacing the battery

1. Gently swing out the battery door with your

ﬁngernail.

2. Grasp the battery with your thumb and index

ﬁnger and remove.

3. Insert the new battery into the battery

compartment with the plus (+) sign on the

battery facing the same way as the plus (+)

sign on the side of the battery door. This will

ensure that the battery door closes properly.

Note: If the battery is inserted incorrectly, the

hearing aid will not turn on.

4. Close the battery door.

Caring for batteries

Always discard batteries in a safe and

environmentally friendly way.

To prolong battery life, remember to turn your

hearing aids off when not in use.

Remove the batteries and keep the battery door

open while hearing aids are not in use. This will

allow internal moisture to evaporate.

Plus (+) signs

10 11

Tips for wearing hearing aids for the

ﬁrst time

1. Start in a quiet room at home ﬁrst to get

used to the new sound quality. Sounds like

the ticking of a clock, the humming of the

computer, the beep of the microwave or the

rustling of clothes or paper may seem loud

to you at ﬁrst, because you have not been

hearing them properly for a long time.

2. Read aloud to yourself and learn to correct

the volume of your own voice when you are

wearing the hearing aids.

3. Talk to different people and learn how to

distinguish between different sound patterns

again.

4. It will take some time before you are

completely used to your hearing aids and can

fully enjoy the beneﬁts.

5. Wear your hearing aids for as many hours a

day as you can, and for a little longer each

day.

6. Make notes at the back of this booklet,

write down difﬁcult situations and describe

what any unpleasant noises were like. This

information will help your hearing healthcare

professional to ﬁne-tune the devices better

for you.

7. Involve your family and friends in this

familiarization period. For example,

ask someone to set the television to a

comfortable volume.

8. When you are beginning to get used to

wearing the hearing aids, wear them in more

difﬁcult listening environments such as the

ofﬁce, at parties or in restaurants. This can

be difﬁcult even for people who can hear

normally. Give yourself time to regain your

ability to hear in these difﬁcult situations.

9. Make your hearing aids part of your everyday

life and be patient with yourself until you

have retrained yourself to interpret the

sounds correctly.

12 13

Operating instructions

Your ITE hearing aids may come with two

controls that allow you to further adjust your

hearing aids – a rotary dial or scroll wheel and a

push button.

Rotary dial/scroll wheel

The rotary dial or scroll wheel

on your hearing aids can be

set up as either a volume

control, or comfort-clarity control.

Volume control

If the rotary dial or scroll wheel has been

conﬁgured as a volume control, you can adjust

the volume of your hearing aids by rotating the

rotary dial slowly forward towards your nose

or the scroll wheel slowly upward towards the

ceiling to increase the volume. Rotating the

rotary dial slowly backward away from your

nose or the scroll wheel slowly downward

towards the ﬂoor to decrease the volume. The

optional remote control also allows you to

adjust your volume levels; please refer to the

remote control user guide for more information.

As you change the volume level, your hearing

aids will beep.

Volume setting Beeps

Recommended volume level 1 beep

Turning volume up short beep

Turning volume down short beep

Maximum volume level 2 beeps

Minimum volume level 2 beeps

Comfort-clarity control

If the rotary dial or scroll wheel has been

conﬁgured as a comfort-clarity control, rotate

the rotary dial slowly forward towards your

nose or the scroll wheel slowly upward towards

the ceiling to improve the clarity of sounds

in front of you, such as speech. For greater

overall listening comfort in noisy listening

situations, rotate the rotary dial control slowly

backward away from your nose or the scroll

14 15

wheel slowly downward towards the ﬂoor. Each

step will change the hearing aid performance.

Sometimes multiple steps are required to

achieve the desired listening results. After each

step wait for about 4-5 seconds to allow the

hearing aid to adjust to the new setting.

As you change the comfort-clarity control level,

your hearing aids will beep.

Comfort-clarity control setting Beeps

Ideal comfort and clarity level 1 beep

Increase sound clarity level short beep

Increase listening comfort short beep

Maximum sound clarity level 2 beeps

Maximum listening comfort level 2 beeps

Push button

Your hearing aids may be equipped

with a push button which can be set for

switching between programs, to adjust

your volume, or to adjust comfort-clarity.

Program control

If the push button has been conﬁgured as a

program control, each time you push the button,

you will move to a new hearing aid program.

Your hearing aids beep to indicate which

program you are in.

Program 1

(e.g. automatic program)

1 beep

Program 2 (e.g. speech in noise) 2 beeps

Program 3 (e.g. easy-t/telephone) 3 beeps

Program 4 (e.g. music) 4 beeps

Easy-t/telephone (see pg 20) short melody

DuoLink (if enabled)

(see pg 18)

Opposite ear beeps

the same as side

being adjusted

Table of contents

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