Unitron Max User manual

Max™

behind-the-ear (BTE)

hearing aid guide

Thank you

Thank you for choosing Unitron BTE hearing

aids.

At Unitron, we care deeply about people with

hearing loss. We work closely with hearing

healthcare professionals to provide hearing

solutions that improve lives in meaningful ways.

Because hearing matters.

Your hearing aids

Hearing healthcare professional: ________________

____________________________________________

Telephone: __________________________________

Model: ______________________________________

Serial number: _______________________________

Replacement batteries: Size 13 Size 675

Warranty: ___________________________________

Program 1 is for: ______________________________

Program 2 is for: _____________________________

Program 3 is for: _____________________________

Program 4 is for: _____________________________

Date of purchase: _____________________________

Quick reference

Changing batteries Low battery warning

2 beeps every

30 minutes

675

On/Off

Plus

(+) signs

Lever

volume control; up=louder, down=softer

comfort-clarity control; up=clarity,

down=comfort

Push button

switching programs

volume control; right aid=louder, left

aid=softer

comfort-clarity control; right aid=clarity,

left aid=comfort

Table of contents

Your hearing aids at a glance ...........................................................2

Putting your hearing aids on your ears ............................................4

Turning your hearing aids on and off ............................................. 6

Battery information ......................................................................... 8

Tips for wearing hearing aids for the ﬁrst time .............................. 12

Operating instructions ...................................................................14

Using the telephone...................................................................... 22

Caring for your hearing aids ...........................................................25

Cleaning your hearing aids ........................................................... 26

Signature features of your hearing aids ....................................... 28

Assistive listening devices ............................................................ 30

Troubleshooting guide .................................................................. 32

Warnings ....................................................................................... 36

Warning to hearing aid dispensers

(to comply with the U.S. Food and Drug

Administration (FDA) regulations) ............................................... 40

Compliance information ............................................................... 43

Client feedback ..............................................................................45

Additional notes ............................................................................ 46

on off open

2 3

Your hearing aids at a glance

1 Earhook - your custom made earmold attaches to

your hearing aids using the earhook

2 Microphone - sound enters your hearing aids via

the microphones. Microphone shield - protects

microphones from dirt & debris

3 Push button - switches between listening

programs or changes the volume level or comfort-

clarity, depending on your customized ﬁtting

4 Lever - controls either the volume or comfort-

clarity, depending on your customized ﬁtting

5 Battery door/on & off - close the door to turn on

your hearing aids, partly open the door to turn off

your hearing aids. Opening the door all the way

gives you access to change the battery

6 Earmold - allows the sound to pass from the

hearing aids to the ear and holds the hearing aids

in place

7 Power slim tube - sound travels down the tube to

the ear canal

4 5

3. Place the hearing aid over

the top of your ear.

Putting your hearing aids on your ears

Your behind-the-ear (BTE) hearing aids may be

color-coded with a small dot on the battery door:

red = right ear; blue = left ear.

BTEs with earmolds

1. Hold the earmold between

your thumb and index ﬁnger.

The opening should be

pointing in towards your ear

canal with the BTE resting

upwards over the top of your

ear.

2. Carefully insert the earmold

in your ear. You may need

to twist it slightly to the

back. The earmold should

ﬁt into your ear snugly and

comfortably. Pulling down

and back on your earlobe may help you insert

the earmold into your ear canal more easily.

6 7

Turning your hearing aids on and off

Your hearing aids have a three-position battery

door that acts as an on/off switch and that

allows access to the battery compartment.

1. ON: Close the battery door

fully.

Note: It may take 5 seconds

before the hearing aid turns

on. Your hearing healthcare

provider can additionally

increase the start up delay if required.

2. OFF: Partially open the

battery door.

off

open

3. OPEN: Fully open the battery

door to access and change

the battery.

Note: When turning your hearing aid on and off

while it is on the ear, grasp the top and bottom

of the device with your index ﬁnger and thumb.

Use your thumb to open and close the battery

door.

8 9

Battery information

To replace the battery, fully open the battery

door for access to the battery compartment.

Low battery warning

Two long beeps indicate the hearing aid battery

is low. After the low battery warning, you may

experience some reduction in sound quality.

This is normal and can be remedied by inserting

fresh batteries into the hearing aids.

If you are not able to hear the low battery

warning, your hearing healthcare professional

can change the pitch or loudness of the low

battery warning. If you prefer, it can be turned

off entirely.

Your hearing aids are designed to generate a

low battery warning every 30 minutes until you

change the batteries, but depending on the

condition of the batteries, they may die before

another low battery warning occurs. Therefore,

it is recommended that the batteries are

replaced as soon as possible once you hear the

low battery warning.

Replacing the battery

1. Gently swing out the battery

door with your ﬁngernail.

2. Grasp the battery with your

thumb and index ﬁnger and

remove.

3. Insert the new battery into the

battery compartment with the

plus (+) sign on the battery

facing the same way as the

plus (+) sign on the side of the

battery door. This will ensure that the battery

door closes properly.

Note: If the battery is inserted incorrectly, the

hearing aid will not turn on.

4. Close the battery door.

10 11

Replacing the battery in hearing aids with a

tamper-resistant battery door

Your hearing instrument may

have a tamper-resistant battery

compartment.

1. Unlock the tamper-resistant

battery compartment by

pulling the white lever with

your ﬁngernail and lift the

lever up to release the battery.

Remove the battery.

2. Insert the new battery into the

battery compartment with the

plus (+) sign on the battery

facing the same way as the

plus (+) sign on the edge of the

battery door. Lower the lever

onto the battery and push it is

until it is locked and securely

holds the battery tight.

3. Close the battery door.

Caring for batteries

Always discard batteries in a safe and

environmentally friendly way.

To prolong battery life, remember to turn your

hearing aids off when not in use.

Remove the batteries and keep the battery door

open while hearing aids are not in use. This will

allow internal moisture to evaporate.

12 13

Tips for wearing hearing aids for the ﬁrst

time

1. Start in a quiet room at home ﬁrst to get

used to the new sound quality. Sounds like

the ticking of a clock, the humming of the

computer, the beep of the microwave or the

rustling of clothes or paper may seem loud

to you at ﬁrst, because you have not been

hearing them properly for a long time.

2. Read aloud to yourself and learn to correct

the volume of your own voice when you are

wearing the hearing aids.

3. Talk to different people and learn how to

distinguish between different sound patterns

again.

4. It will take some time before you are

completely used to your hearing aids and can

fully enjoy the beneﬁts.

5. Wear your hearing aids for as many hours a

day as you can, and for a little longer each

day.

6. Make notes at the back of this booklet,

write down difﬁcult situations and describe

what any unpleasant noises were like. This

information will help your hearing healthcare

professional to ﬁne-tune the devices better

for you.

7. Involve your family and friends in this

familiarization period. For example,

ask someone to set the television to a

comfortable volume.

8. When you are beginning to get used to

wearing the hearing aids, wear them in more

difﬁcult listening environments such as the

ofﬁce, at parties or in restaurants. This can

be difﬁcult even for people who can hear

normally. Give yourself time to regain your

ability to hear in these difﬁcult situations.

9. Make your hearing aids part of your everyday

life and be patient with yourself until you

have retrained yourself to interpret the

sounds correctly.

14 15

Operating instructions

Your BTE hearing aids come with two controls

that allow you to further adjust your hearing

aids – a lever and a push button.

Lever

The lever on your hearing aids can be

set up as either a volume control or a

comfort-clarity control.

Volume control

If the lever has been conﬁgured as a volume

control, you can adjust the volume of your

hearing aids. Press up to increase; press down

to decrease. As you change the volume level,

your hearing aids will beep.

Volume setting Beeps

Recommended volume level 1 beep

Turning volume up short beep

Turning volume down short beep

Maximum volume level 2 beeps

Minimum volume level 2 beeps

Comfort-clarity control

If the lever has been conﬁgured as a comfort-

clarity control – press up to increase clarity of

speech; press down to decrease overall noise or

improve listening comfort. Each step will change

the hearing aid performance. Sometimes

multiple steps are required to achieve the

desired listening results. After each press wait

for about 4-5 seconds to allow the hearing aid

to adjust to the new setting.

As you change the comfort-clarity level, your

hearing aids will beep.

Comfort-clarity control setting Beeps

Ideal comfort and clarity level 1 beep

Increase sound clarity level short beep

Increase listening comfort short beep

Maximum sound clarity level 2 beeps

Maximum listening comfort level 2 beeps

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