TSC M 23 User manual

Quick Start Guide

Direct Thermal Portable Printer

iii

Contents

Overview......................................................................................................... 1

Front View....................................................................................................... 1

Rear View........................................................................................................ 2

Installing the Battery........................................................................................ 2

Using the Strap................................................................................................ 3

Loading Media................................................................................................. 3

Loading Continuous Labels for Receipt Paper................................................ 3

Loading Die-cut Labels.................................................................................... 4

Loading Fan-fold Labels.................................................................................. 5

Connecting the Communication Cable............................................................ 5

Using the LCD Display and Control Panel....................................................... 6

Charging the Battery ....................................................................................... 6

Maintenance.................................................................................................... 7

Troubleshooting............................................................................................... 9

Overview

Front View

Supply

holder Li-ion

battery

Gap/black mark sensor

Platen

Graphic LCD with

back lit display Peel-off

enabler

Context-sensitive

keys

Paper exit

chute

Front door

release button

Tear plate

(for label) Peel

roller

Peel bar Tear bar

(for liner)

Rear View

Installing the Battery

1. Open the supply door by pulling outward on the release buttons located on

either side of the printer. The supply door should swing open.

2. Insert the connector end of the battery into the printer.

3. Close the supply door until the release buttons click into place.

Hinged cable

door

Fan fold paper

entrance chute

Power jack

chute

RS-232

interface

+5V/DTR

switch

USB

interface

Strap button

Li-ion

batter

Supply

door

Release

buttons

Using the Strap

1. Clip both rings of the hand strap onto the strap buttons by placing each O-ring

over the strap button and gently pulling up on the strap until the strap locks into

place.

Loading Media

Loading Continuous Labels for Receipt Paper

1. Open the supply door by pulling outward on the release buttons on both sides of

the printer.

2. Pull supply holder tabs apart and insert a new roll of media. Make sure the media

is positioned so it unwinds from the top as shown.

3. Pull out enough supply to lie over the exit chute.

4. Close the supply door until the release buttons click into place.

Note: Please calibrate the gap/black mark sensor when changing to different

media.

Strap

button Hand

strap

O-rings

Supply holder tabs

A roll of label

Loading Die-cut Labels

1. Open the supply door by pulling outward on the release buttons on both sides of

the printer.

2. Lift up the peel off enablers on both sides.

3. Pull supply holder tabs apart.

4. Insert a roll of labels. Make sure the supply unwinds from the top as shown.

Note: Calibrate the gap/black mark sensor when changing media. Do not calibrate

the gap/black mark sensor in peeler mode to avoid paper-jams at the peel-off roller.

5. Remove a couple of labels from the liner. Insert the liner through the gap between

peeler bar and peel-off roller.

6. Close the supply door.

7. Press the button once or twice to advance the labels until the liner is

separated from the label.

Peel off enablers Label

Liner

Lift up the peel off enablers

Push down the peel off

enablers

Loading Fan-fold Labels

1. Open the supply door by pulling outward on the release buttons on both sides of

the printer.

2. Pull supply holder tabs apart to insert a 3” paper core to keep supply holder wide

open.

3. Insert the fan-fold paper through the fan-fold paper entrance chute and pass over

the paper exit chute.

4. Adjust the paper guides by sliding to fit the paper width.

5. Calibrate the media sensor if necessary.

6. Close the supply door.

Note: Please calibrate the gap/black mark sensor when changing media.

Connecting the Communication Cable

1. Open the hinged cable door by loosening two screws. Lift up on the door.

2. Plug the null modem cable into the RS232 port. (Or plug the USB cable into the

USB port.)

3. Place the cable in the cable cavity.

4. Close the hinged cable door and tighten the screws.

Fan-fold labels Paper guides

Paper

core

Fan-fold

paper

entrance

chute

Screws Hinged

cable

door

Null modem cable

Using the LCD Display and Control Panel

Turns the printer on and off.

Advances label or returns the display to the previous menu.

Three buttons for selecting options on the display.

Charging the Battery

1. Open the printer supply door and remove the battery.

2. Insert the battery into the charger station.

Status LED Description

Red Charging battery

Amber Battery is 70% charged

Green (Solid) Battery is completely charged

Green

(Blinking) Charger error

Off No battery

Power LED Description

Red Power is on

Off Power is off

LCD display

On/Off button

Navigation buttons

Feed/Ready button

Charger

station

Status LED

Power LED Battery

Note:

 It takes 2 to 3 hours to fully charge the battery before the first time usage. The

lifetime of the battery is 300 times for charge/discharge cycles.

Maintenance

1. Please use one of following material to clean the printer.

 Cotton swab

 Lint-free cloth

 Vacuum

 100% ethanol

2. The cleaning process is described as following:

Printer Part Method Interval

Print head

1. Always turn off the printer before cleaning the print head.

2. Allow the print head to cool for a minimum of one minute.

3. Use a cotton swab and 100% ethanol to clean the print

head surface.

Clean the print

head when

changing a new

label roll

Platen roller

1. Turn the power off.

2. Rotate the platen roller and wipe it thoroughly with 100%

ethanol and a cotton swab, or lint-free cloth.

Clean the platen

roller when

changing a new

label roll

Peel roller

1. Turn the power off.

2. Rotate the Peel-off roller and wipe it thoroughly with

100% ethanol and a cotton swab, or lint-free cloth.

Clean the peel

roller when

changing a new

label roll

Tear bar/peel

bar Use the lint-free cloth with 100% ethanol to wipe it. As needed

Sensor Compressed air or vacuum Monthly

Exterior Wipe it with water-dampened cloth As needed

Interior Brush or vacuum As needed

3. Illustration for recommended cleaning parts:

Print head

Peel roller

Tear edge (for label)

Peel bar

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