Tripp Lite USA-19HS User manual

Table of Contents

•

Introduction

•

Capabilities

•

Installation Instructions

•

Configuring Your Serial Device

•

Keyspan Serial Assistant

•

Problem Solving

•

Appendices

•

Frequently Asked Questions (FAQs)

•

Compatibility List for Windows

•

Configuration Examples for Windows

•

Serial Port Pin Outs

•

LED Behavior

•

TX Ack Advance

•

Notices

•

Keyspan Warranty Information

User Manual

This User Manual applies to the Keyspan USB Serial Adapter Software for

Windows

Page 1

Warranty

Registration:

chance to win a FREE Tripp Lite

product—www.tripplite.com/warranty

USB Serial Adapter

for Windows 98/Me

(Software v 3.4)

Model: USA-19HS

1.1 - Introduction

Looking for a way to connect your serial devices to a USB port on your USB equipped Windows

computer? The

Keyspan USB Serial Adapter

is a simple, inexpensive, and reliable way to make

this connection.

The Adapter plugs into any USB port on your PC. It provides one DB9 serial port which can be

used to connect to your Palm Organizer, WindowsCE device, Wacom tablet, and many other serial

devices.

Multiple Keyspan USB Serial Adapters may be installed on one CPU if desired.

Requirements

The

Keyspan USB Serial Adapter Software for Windows

requires the following:

• Windows

•

At least one available USB port

•

Windows 98 / 98 SE / 98 Me / 2000 / XP

Contents

The

Keyspan USB Serial Adapter

package includes:

•

Keyspan USB Serial Adapter (USA-19H)

• USB cable

•

Mac and Windows compatible CD with software and user manual

Note: This documentation applies to Keyspan's USB Serial Adapter

Software for Windows and covers the features and use of this software

on that platform. For information and instructions for this product on

other platforms, please visit Keyspan's web page

<http://www.keyspan.com>.

Keyspan:USB Serial Adapter for Windows-v3.4 Manual

This User Manual applies to the Keyspan USB Serial Adapter Software for

Windows

Rev 03jul13 Page 2

2.1 - Capabilities

The Keyspan USB Serial Adapter provides

one male DB9 serial port

which supportsRS-232

asynchronous communications at

data rates up to 230 Kbps

. Please read our

Compatibility List for Windows

for a list of serial devices that have been tested with the Keyspan

USB Serial Adapter.

Keyspan USB Serial Adapter Port

Keyspan USB Serial Adapter

Serial Port

The DB9 port on the Keyspan Adapter is seen as a COM port by Windows. The Keyspan COM

port is interfaced via the "Win32 Communications API" and is then available to any program that

accesses COM ports via this API.

By default, the COM port number assigned to the Keyspan adapter is the first unassigned

(available) COM port number in the Windows registry. For example, if COM1 and COM2 have

already been assigned or set aside by any software or hardware, the Keyspan adapter will take the

next COM port (COM3). This COM port number can then be accessed via your serial device's

software (ie Palm's HotSync Manager, Wacom tablet control panel, etc.)

Note: You can connect more than one Keyspan USB Serial Adapter to

your USB equipped Windows computer. The DB9 ports on subsequent

adapters will have a different COM port numbers.

Keyspan:USB Serial Adapter for Windows-v3.4 Manual

This User Manual applies to the Keyspan USB Serial Adapter Software for

Windows

Rev 03jul13 Page 3

3.1 - Installation Instructions

Installing the USB Serial Adapter Software for Windows

Operating Systems

Note:

These instructions apply to installing the Keyspan USB Serial

Adapter on Windows. If you are installing this software on other

platforms, please read the

Keyspan USB Serial Software User

Manual

for that platform.

Step 1

Insert the Keyspan Serial Adapter CD-ROM

Turn your computer ON. When your computer starts up, place the Keyspan USB Serial Adapter

CD into the CD-ROM drive.

This will open the Keyspan USB Serial Adapter

CD browser

(Note: you can manually start the

browser

by locating and running the "

Launch.exe

" program on the CD-ROM).

Step 2

Run the Keyspan USB Serial Software for Windows Installer

If the Keyspan Adapter is connected to your computer,

disconnect

it now.

Once the Keyspan CD browser has opened, click on the "

Install Software

" selection and then

click on the "

Install Keyspan USA19H Software

" selection. This will start the software installer.

Follow the instructions on-screen to complete the installation.

Step 3

Software Installation Complete!

Now that you have installed the Keyspan USB Serial Adapter software, you are ready to install the

Keyspan USB Serial Adapter hardware. Please proceed to the

nstalling the Keyspan USB

Serial Adapter Hardware

instructions.

(continued on next page...)

Keyspan:USB Serial Adapter for Windows-v3.4 Manual

This User Manual applies to the Keyspan USB Serial Adapter Software for

Windows

Rev 03jul13 Page 4

Installing the Keyspan USB Serial Adapter Hardware

The following hardware installation instructions provide a basic overview on installing the

Keyspan

USB Serial Adapter

in a USB port. For detailed instructions on how to connect USB devices

your specific computer, please refer to the USB Device Install section in your computer's user's

manual.

Step 4

- Connect the USB cable to the Adapter (if necessary)

If your Keyspan adapter does not have an attached USB cable, attach the included USB cable into

the Keyspan adapter's USB port.

Step 5

Connect the Adapter to your USB port

Attach the Adapter to your computer by connecting the Adapter's USB cable into any built-in USB

port on your computer or USB Hub. It is not necessary to turn off your computer when attaching

the Adapter.

Step 6

- Hardware Installation Complete!

Your Keyspan USB Serial Adapter is ready for use now that you have installed hardware and

software.

Please proceed to the

Configuring Your Serial Device

section in this manual for instructions on

what to do next.

Keyspan:USB Serial Adapter for Windows-v3.4 Manual

This User Manual applies to the Keyspan USB Serial Adapter Software for

Windows

Rev 03jul13 Page 5

4.1 - Configuring Your Serial Device

Prior to using your serial device (modem,UPS, etc.) with the Keyspan USB Serial Adapter, you

must:

connect your serial device (

hardware

) to the Keyspan port

configure your serial device's

software

to use the Keyspan port

The following instructions provide a general overview of this process however we do provide

specific configuration instructions for certain serial devices. For a list of these examples, please

read the

Configuration Examples for Windows

Appendix in this manual.

Connecting Your Serial Device (Hardware)

If your Keyspan adapter is not connected, please do so NOW.

Step 1

Connect Your Serial Device To The Keyspan Adapter

Attach your serial device's (ie Palm cradle, GPS, cell phone) serial cable to the serial port on your

Keyspan USB Serial Adapter.

Step 2

Determine Which Keyspan Port Your Serial Device Is Connected To

If your have a Keyspan product that has more than one serial port, please note which Keyspan

serial port your serial device is connected to (the serial port on the Keyspan product, not your USB

ports on your computer or USB hub). This information will become useful as we start

Configuring

Your Serial Device's Software

Configuring Your Serial Device's Software

The following configuration instructions provide a basic overview of how to configure your

software to use your Keyspan serial port(s). For specific instructions on how to operate your serial

device, please refer to your serial device's user's manual for detailed instructions...

(continued on next page...)

Keyspan:USB Serial Adapter for Windows-v3.4 Manual

This User Manual applies to the Keyspan USB Serial Adapter Software for

Windows

Rev 03jul13 Page 6

Step 3

Check the Keyspan Serial Assistant

Now that your serial device is connected to the Keyspan adapter, you should check to see if the

Keyspan serial port is installed correctly.

To do this, open the

Keyspan Serial Assistant

(in

Start

menu ->

Programs

Keyspan USB

Serial Adapter

Keyspan Serial Assistant

)

. When you open the

Keyspan Serial Assistant

, you will see the following window:

the

Keyspan Serial Assistant

window

If your Keyspan hardware and software are installed correctly, you will see your adapter in the

Adapter Status

' tab box. You should also see the

COM port number (ie COM1,COM2

, etc.)

and theCOM Port Status.(IDLE or BUSY).

The COM port number and its COM port Status

message are

very important

to configuring

your serial device.

The COM port Status

is the state of the Keyspan serial port. All serial ports have two states,

BUSY (aka "In Use") or IDLE (aka "

Available

"). When serial port isIDLE

, the port is

available

for use by any serial device's software. When a COM port is

BUSY

, the serial port is

in use by

software and therefore

not available

to other programs.

The COM port number

is the address of the Keyspan serial port. In order for any serial device to

communicate via the Keyspan adapter, that serial device's software must be told to use the Keyspan

COM port number.

If you see your COM port number and its COM port Status

, proceed to

Step 4. If you do not

see either of these items, proceed

Problem Solving

section in this manual.

(continued on next page...)

Keyspan:USB Serial Adapter for Windows-v3.4 Manual

This User Manual applies to the Keyspan USB Serial Adapter Software for

Windows

Rev 03jul13 Page 7

Step 4

Determine Where To Select/Configure The Keyspan Serial Port(s)

Prior to using your serial device with a Keyspan serial port, you must first tell that serial device's

software

which serial port your serial device

hardware

is connected to.

For example, if you have a Palm, you will have to tell the Palm Desktop

software to look for your

Palm handheld (

hardware

) on a Keyspan serial port. By doing this, you establish communication

between your serial device's

software

(ie the Palm Desktop software) and your serial device

hardware (the Palm handheld unit).

Most serial devices will have software that will allow you to select which serial port the device is

connected to. Depending on your serial device and its software, you may have to configure: a

Control Panel (ie modems accessing ISPs), an application (ie UPSes), or some combination of

these (ie modems accessing terminals using Zterm).

Please refer to your serial devices documentation on which method your serial device uses and how

to access that software's serial port "configuration" screen.

Once you've determined where to select or configure your serial device's software's serial port

settings, please proceed to

Step 5.

Step 5

Determine Which Serial Port To Select In Your Serial Device's Software

When you've found the port selection screen in your serial device's software, you may be presented

with a list of COM port numbers, a place to type in a COM port number, or some combination of

both.

At this point, you have to select or enter COM port number of the Keyspan serial adapter you are

connecting to. Please note that you can see the COM port number in the

Adapter Status

tab in

the

Keyspan Serial Assistant

Step 6

Use Your Serial Device

Once you've configured your serial software to use the Keyspan serial port, you're ready to start

using your serial device under Windows.

Keyspan:USB Serial Adapter for Windows-v3.4 Manual

This User Manual applies to the Keyspan USB Serial Adapter Software for

Windows

Rev 03jul13 Page 8

5.1 - Keyspan Serial Assistant

Besides the required drivers, the Keyspan USB Serial Adapter software installer installs an

application called

Keyspan Serial Assistant

. This application is used to:

•

Determine the status of the adapter software and hardware

•

Assist in problem solving

Launching the Keyspan Serial Assistant

To launch the Assistant, open the

Keyspan Serial Assistant

(in

Start

menu ->

Programs

Keyspan USB Serial Adapter

Keyspan Serial Assistant

)

. When you open the

Keyspan Serial Assistant

, you will see the following window:

the

Keyspan Serial Assistant

window

If your Keyspan hardware and software are installed correctly, you will see your adapter in the

Adapter Status

' tab box. You should also see the

COM port number (ie COM1,COM2

, etc.)

and theCOM Port Status.(IDLE or BUSY).

If you see your COM port number and its COM port Status

. If you do not see either of these

items, proceed

Problem Solving

section in this manual.

Explanation of Assistant Features

The following is a description of all the relevant text boxes and menus found in the Keyspan Serial

Assistant. You can also obtain this information by turning on the '

Enable

Tool Tips

' check box in

the Help

tab in the Assistant window.

(continued on next page...)

Keyspan:USB Serial Adapter for Windows-v3.4 Manual

This User Manual applies to the Keyspan USB Serial Adapter Software for

Windows

Rev 03jul13 Page 9

Adapter Status Tab

the

Adapter Status

tab

The

Adapter Status

tab in the Keyspan Serial Assistant displays the status of your Keyspan

adapter. Specifically, it shows

the COM port number (ie COM1,COM2

, etc.) and the

COM Port

Status.(IDLE or BUSY).

If you have several Keyspan adapters of the same type, they will all show

up in this tab.

This is also the first place to check to see if your Keyspan adapter is working properly. If your

Keyspan adapter does not show up in the

Adapter Status

tab,

please proceed

Problem Solving

section in this manual for further instructions.

(continued on next page...)

Keyspan:USB Serial Adapter for Windows-v3.4 Manual

This User Manual applies to the Keyspan USB Serial Adapter Software for

Windows

Rev 03jul13 Page 10

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