TP-Link Tapo C500 User manual

User Guide

Outdoor Pan/Tilt Security Wi-Fi Camera

Contents

About This Guide ···········································································1

Introduction ······················································································ 2

Appearance ······················································································3

Set Up Your Camera·····································································5

Set Up Using Amazon Frustration-Free Setup·············· 6

Install a microSD Card······························································10

Mount Your Camera··································································· 11

Install Waterproof Items··························································13

How to Reset Your Camera ··················································· 14

Authentication··············································································15

About This Guide

This guide provides a brief introduction to the Outdoor Pan/Tilt Security Wi-Fi Camera and the Tapo app, as well as regulatory information.

Please note that features available in Tapo may vary by model and software version. Tapo availability may also vary by region. All images, steps, and

descriptions in this guide are only examples and may not reect your actual Tapo Camera experience.

Conventions

In this guide, the following convention is used:

Convention Description

Blue Key information appears in blue, including management page text such as menus, items, buttons and so on.

Underline Hyperlinks are in blue and underlined. You can click to redirect to a website.

Note: Ignoring this type of note might result in a malfunction or damage to the device.

More Info

• Specications can be found on the product page at https://www.tapo.com.

• Our Technical Support and troubleshooting information can be found at https://www.tapo.com/support/.

Introduction

Tapo C500 is a full-featured weatherproof security camera that you can access from anywhere. Receive instant notications and check feeds when

the motion is detected. Moreover, the automatic siren system will trigger light and sound to frighten away unwanted visitors after the camera detects

motion.

Day or night, rain or shine, the Tapo camera protects what you love most.

• Smart Person Detection and Motion Tracking – Smart AI identies a person while tracking motion with high-speed rotation, notifying users as

needed.

• 1080p Full HD – Reveal clear and sharp images while ensuring high network speed.

• 360° Visual Coverage – Provide 360° horizontal & 130° vertical range to cover every corner.

• Customizable Alarm – Record your customized audio as an alarm to extend your usages.

• Flexible Storage Options – Save recorded videos to an installed microSD card (up to 512 GB)*, or use Tapo Care** cloud storage service.

*microSD card must be purchased separately.

**Subscribe for cloud storage at https://www.tapo.com/tapocare/

• IP65 Water & Dust Resistant – Oer excellent waterproof and dustproof performance for outdoor scenarios.

• Physical Privacy Mode – Maintain your privacy with the lens physically blocked by the housing.

• Night Vision (up to 98 ft) – Ensure your safety by providing a clear visual distance of up to 98 ft even in total darkness.

• Two-Way Audio – Communicate remotely with a delivery person in real time.

• Position Anywhere You Need – Use the mounting screws, template and loops* to install on any wall, ceiling or pole for the perfect view—wherever

you want.

*Loops (purchased separately) are needed for pole mounting.

Appearance

3Lens

4System LED

2Microphone

IR LEDs

5Reset

Use a pin to press and

hold for 5 seconds to

reset the camera.

microSD Card Slot

7Speaker

Insert a microSD card* for

local recording.

*microSD card not included.

microSD

Blinking red and green

Blinking red slowly

Solid amber

Blinking redquickly

Solidred

Solidgreen

Blinking greenquickly

Starting up

Connected to the cloud

Ready for setup

Connecting to Wi-Fi

Connected to Wi-Fi

Camera resetting

Camera updating

System LED Indication

Set Up Your Camera

Follow the steps below to get started with your new camera.

Step 1. Download Tapo App

Get the Tapo app from the App Store or

Google Play, or by scanning the QR code

below.

Step 2. Log In

Open the app, and log in with your TP-Link ID.

If you don't have an account, create one rst.

Step 3. Add Your Camera

Tap the button in the app and select your

model. Follow app instructions to complete

the setup.

Set Up Using Amazon Frustration-Free Setup

What is Amazon Frustration-Free Setup?

Amazon Frustration-Free Setup can help connect and set up Tapo smart devices in fewer steps, without having to remember and re-enter your Wi-Fi

password on each device.

To use this feature, conrm the following:

● The new Tapo device supports Amazon FFS.

● The new Tapo device is purchased from Amazon.

● You have an Amazon FFS enabled Alexa device or router.

● You have saved your Wi-Fi information to Amazon by using Alexa echo.

● Your Tapo device and router are on the same network as your Alexa echo.

LED Indications during Amazon Frustration-Free Setup

LED Status

Blinking red and green Ready for setup

Blinking amber FFS setup in progress

Solid green Working properly

If the LED does not turn solid green after a long time, you can try to add the Tapo device manually. (Press the Reset button on your Tapo device once.

Then open the Tapo app, tap the + button on the page, select your device model, and follow the app instructions. )

1. Open the Amazon Alexa app. Then tap More and select Skills &

Games.

How to use Amazon Frustration-Free Setup with Tapo devices

2. Enter Tapo in the search bar and choose Tapo.

3. Tap the ENABLE TO USE button. 4. Log in with your TP-Link ID that has bound to your Tapo device, and tap Authorize. After authorized

successfully, the message Tapo has been successfully linked will come up.

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