TP-Link UB500 V1 User manual

Bluetooth 5.0

Nano USB Adapter

Images are for demonstration only.

2Install Bluetooth Driver1Connect to a Computer

a. Download the latest driver at

https://www.tp-link.com/download-center.

c. Follow the instructions to complete

installation.

d. Once the process is nished, restart your

computer.

b. Extract the downloaded le and run the

setup.exe to start driver installation.

7106509197 REV1.0.0

b. Insert the adapter into a USB port on your

computer directly.

a. Disable all existing Bluetooth devices (both

built-in and third party) from the Device

Manager on Windows.

Notes:

• TP-Link Bluetooth 5.0 USB Adapter will be listed in the

Device Manager when the driver is installed correctly.

• If the driver installation fails, disable the antivirus software

and firewall, then try again.

• In Windows 7, if a Windows Security message pops up,

refer to https://www.tp-link.com/faq-2760.html.

Tip:

For Windows 10/8.1 system, the driver installation will

automatically start when connected to the internet.

If not, please download the driver manually.

Frequently Asked Questions(FAQ)

Q1. What should I do if the Bluetooth icon doesn’t

appear?

A1. Make sure you have turned on the Bluetooth in

Windows settings.

A2. If there are other Bluetooth devices on the

computer, disable them in Device Manager,

then insert the adapter and try again.

Q2. Why the adapter is not working with my

Bluetooth device?

A1. Make sure your device has BLUETOOTH

function.

A2. Make sure you have installed the latest

Bluetooth driver on the computer. You can

check the published driver versions from

https://www.tp-link.com/download-center.

A3. For devices with non-standard Bluetooth

protocols, such as Logitech Mouse, there may

be some compatibility problems.

For technical support, the user guide

and other information, please visit

https://www.tp-link.com/support, or

simply scan the QR code.

Support

· Do not attempt to disassemble, repair, or modify the device. If you need

service, please contact us.

· Do not use the device where wireless devices are not allowed.

· Keep the device away from water, re, humidity or hot environments.

· This USB Adapter can only be powered by computers that comply with

Limited Power Source (LPS).

c. Select your Bluetooth device from the list

and follow the onscreen instructions to

complete pairing.

Note:

Make sure your device’s Bluetooth is enabled and

discoverable.

b. Select Add a Bluetooth Device or Add a

Device to scan for available devices.

a. Right click the (Bluetooth) icon on the

taskbar.

Note:

If the Bluetooth icon is not displayed, refer to FAQ > Q1.

3Pair With Bluetooth Devices

Add a device

Mouse

Connect Cancel

Headset

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