Toshiba HSP100 Operating and maintenance instructions

Quick Installation Manual

HSP100 & HSP150 POS PRINTER

POS PRINTER Model (TRST-P2 & TRST-P1)

Introduction to the Manuals

This sheet contains only the quick installation procedures. Please be sure to

read the Owner’s Manual in the web site for further information about this

printer.

http://business.toshiba.com/support/#downloads

Important Information to the User

In order to ensure compliance with the Product Safety, FCC marking

requirements, you must use the power supply, power cord, and interface cable

which were shipped with this product or which meet the following parameters:

Power Adapter

The power adapter is required to comply with the Safety and/or EMC

requirements depending on the county where the equipment is used, and to have

the following electrical characteristics, Class 1 power adapter with SELV

(Secondary Extra Low Voltage) and L.P.S (Limited Power Source), non-energy

hazard output, input rated 100-240 Vac, 1.8A Max, 50/60 Hz, output rated 24

Vdc, 2.5A. For the finest, please use TOSHIBA TEC recommended power

adapter.

Interface Cable

You are advised to use a shielded (360 degree) interface cable with this product.

The shield must be connected to the frame or earth ground connection or earth

ground reference at BOTH ends of the cable. If another cable is used than

described above you will need to test this cable with the TOSHIBA TEC printer

and your system for local EMC requirements where the equipment is used.

Power Cord

For this product a UL listed, detachable power cord is required. When the power

supply is mounted on the floor, a power cord with Type SJT marking is required.

If a power cord is used different from described above, you might violate safety

certifications which are in force in the country of use. The socket-outlet needs to

be installed near the equipment and must be easily accessible.

!00TSCC0403601!

USB

Caution (Hot surface)

Direct Current

Caution (Sharp edges)

WARNING!

This is a Class A product. In domestic environment, this product may cause radio interference in

which user may be required to take adequate measures.

Supplier’s Declaration of Conformity

This equipment has been tested and found to comply with the limits for a Class A digital device,

pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection

against harmful interference when the equipment is operated in a commercial environment. This

equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in

accordance with the instruction manual, may cause harmful interference to radio communications.

Operations of this equipment in a residential area is likely to cause harmful interference in which

case the user will be required to correct the interference at his own expense.

WARNING!

Changes or modifications made to this equipment, not expressly approved by TOSHIBA TEC or

parties authorized by TOSHIBA TEC, could void the user's authority to operate the equipment.

Toshiba America Business Solutions, Inc.

25530 Commercentre Drive

Lake Forest, CA 92630

Tel: 949-462-6000 (For USA only)

About The Symbols on TOSHIBA TEC Products

On TOSHIBA TEC products, there are symbols that represents safety and to ensure proper use of

the product, and to warn and prevent users and other persons about possible hazards or danger as

well as property damage. Below table indicates the meaning of the symbols. Be sure that you

completely understand the meaning of the symbols on the product before using it.

Changes or modifications not expressly approved by the manufacturer for compliance could void

the user’s authority to operate the equipment.

Safety Summary

Personal safety in handling or maintaining the equipment is extremely important. Warnings and

Cautions necessary for safe handling are included in this manual. All warnings and cautions

contained in this manual should be read and understood before handling or maintaining the

equipment.

Do not attempt to effect repairs or modifications to this equipment. If a fault occurs that cannot

be rectified using the procedures described in this manual, turn off the power supply, unplug the

machine, and then contact your authorized TOSHIBA TEC representative for assistance.

Meanings of Each Symbol

This symbol indicates warning items (including cautions).

Specific warning contents are drawn inside the symbol.

(The symbol on the left indicates a general caution.)

This symbol indicates prohibited actions (prohibited items).

Specific prohibited contents are drawn inside or near the symbol.

(The symbol on the left indicates “no disassembling”.)

This symbol indicates actions which must be performed.

Specific instructions are drawn inside or near the ● symbol.

(The symbol on the left indicates “disconnect the power cord plug from the

outlet”.)

This indicates that there is the risk of death or serious

injury if the machines are improperly handled contrary to

this indication.

Do not use voltages other

than the voltage (AC)

specified on the rating

plate, as this may cause fire

or electric shock.

Do not plug in or unplug

the power cord plug with

wet hands as this may

cause electric shock.

If the machines share the

same outlet with any other

electrical appliances which

consume large amounts of

power, the voltage will

fluctuate widely each time

these appliances operate.

Be sure to provide an

exclusive outlet for the

machine as this may cause

the machines to

malfunction.

Do not place metal objects

or water-filled containers

such as flower vases,

flower pots or mugs, etc.

on top of the machines. If

metal objects or spilled

liquid enter the machines,

this may cause fire or

electric shock.

WARNING!

Any other

than the

specified AC

voltage is

prohibited.

Prohibited

Do not insert or drop metal,

flammable or other foreign

objects into the machines

through the ventilation slits, as

this may cause fire or electric

shock.



Do not scratch, damage

or modify the power

cords. Also, do not

place heavy objects on,

pull on, or excessively

bend the cords, as this

may cause fire or

electrical shock.

If the machines are dropped or

their cabinets damaged, first

turn off the power switches and

disconnect the power cord

plugs from the outlet, and then

contact your authorized

TOSHIBA TEC representative

for assistance. Continued use

of the machine in that condition

may cause fire or electric

shock.

Continued use of the

machines in an

abnormal condition

such as when the

machines are producing

smoke or strange smells

may cause fire or

electric shock. In these

cases, immediately turn

off the power switches

and disconnect the

power cord plugs from

the outlet. Then,

contact authorized

TOSHIBA TEC

representative for

assistance.

If foreign objects (metal

fragments, water, liquids) enter

the machines, first turn off the

power switches and disconnect

the power cord plugs from the

outlet, and then contact

authorised TOSHIBA TEC

representative for assistance.

Continued use of the machine

in that condition may cause fire

or electric shock.

When unplugging the

power cords, be sure to

hold and pull on the

plug portion. Pulling

on the cord portion may

cut or expose the

internal wires and cause

fire or electric shock.

Ensure that the equipment is

properly grounded. Extension

cables should also be grounded.

Fire or electric shock could

occur on improperly grounded

equipment.

Do not remove covers,

repair or modify the

machine by yourself.

You may be injured by

high voltage, very hot

parts or sharp edges

inside the machine.

Prohibited

Disconnect

the plug.

Disconnect

the plug.

Disconnect

the plug.

Disconnect

the plug.

Connect a

grounding

wire.

disassembling.

Request Regarding Maintenance

Utilize our maintenance services.

After purchasing the machine, contact your authorized TOSHIBA TEC representative for

assistance once a year to have the internal cleaning of the printer. Otherwise, dust will build

up inside the machines and may cause a fire or a malfunction. Cleaning is particularly

effective before humid rainy seasons.

Our preventive maintenance service performs the periodic checks and other work required to

maintain the quality and performance of the machines, preventing accidents beforehand.

For details, please consult your authorized TOSHIBA TEC representative for assistance.

Using insecticides and other chemicals

Do not expose the machines to insecticides or other volatile solvents. This will cause the

cabinet or other parts to deteriorate or cause the paint to peel.

This indicates that there is the risk of personal injury or

damage to objects if the machines are improperly handled

contrary to this indication.

Precautions

The following precautions will help to ensure that this machine will continue to function

correctly.

Try to avoid locations that have the following adverse conditions:

* Temperatures out of the specification * Direct sunlight * High humidity

* Shared power source * Excessive vibration * Dust/Gas

The cover should be cleaned by wiping with a dry cloth or a cloth slightly dampened with a

mild detergent solution. NEVER USE THINNER OR ANY OTHER VOLATILE

SOLVENT on the plastic covers.

USE ONLY TOSHIBA TEC SPECIFIED paper.

DO NOT STORE the paper where they might be exposed to direct sunlight, high

temperatures, high humidity, dust, or gas.

Ensure the printer is operated on a level surface.

Any data stored in the memory of the printer could be lost during a printer fault.

Try to avoid using this equipment on the same power supply as high voltage equipment or

equipment likely to cause mains interference.

Unplug the machine whenever you are working inside it or cleaning it.

Keep your work environment static free.

Do not place heavy objects on top of the machines, as these items may become unbalanced

and fall causing injury.

Do not lean against the machine. It may fall on you and could cause injury.

Care must be taken not to injure yourself with the printer paper cutter.

Unplug the machine when it is not used for a long period of time.

CAUTION!

1. Front/Rear View

Front View Rear View

2. LED and Feed Button

Cover

Open

Lever

Main

Cover

Top

Cover

Front

Cover

POWERED LED (Blue)

Light up when the power is turned

on.

ERROR LED (Amber)

The Error LED indicates an error by

Amber color.

FEED BUTTON

Used to feed receipt paper. A touch

of this button causes one line feed.

Pressing and holding it feeds the

paper continuously. When the power

switch is turned on while the

[FEED] button is pressed and held,

the printer will perform a self-test

LED and

Feed Button

3. Loading the Receipt Roll

When you use this printer for the first time or when the receipt paper has been used

up, load a receipt roll in the following procedures while the printer power is set to

ON.

A thermal printer prints thermal receipt paper by applying heat to the paper to react

with the chemicals on the paper surface. A red line which appears on the either both

side of the receipt paper indicates that the paper is almost used up.

WARNING!

The print head becomes very hot while printing. Never touch the print head to avoid

getting burned. Standard operating temperature of printer is 5oC to 50oC. Please do

not operate out of range for safe operation.

Hazardous moving cutter. Keep fingers and other body parts away.

Print Head

Cutter Blades

1) Turn the printer power ON by connecting to the power supply.

2) Pull up the Cover Open Lever to open the printer cover.

3) Check for the correct orientation of the receipt roll, and put it into the paper

4) Pull the receipt until it extends past the paper outlet for about 5 cm.

5) Close the printer top cover gently and printer will automatically perform auto cut.

Horizontal Orientation

Vertical Orientation

Horizontal Orientation

Vertical Orientation

CAUTION!

1. Use only TOSHIBA TEC specified paper. Use of non-specified paper may

shorten the print head life resulting in problems with print quality, paper feed

failure, or shorten the cutter life.

2. Do not subject the thermal receipt roll to water, oil, or heat source as this will

darken the paper.

3. Load the receipt roll in the correct orientation. Failure to do this may cause a

paper jam error.

4. Care must be taken not to damage the print head and platen when the printer

cover is opened as this may cause a poor print or a printer failure.

5. Do not open the printer cover while the printer is printing.

6. Do not hold the receipt while the printer is printing. Doing so may cause a

paper jam.

7. When closing the printer cover, do not press it down too hard.

8. Do not put anything on the printer cover or push the cover too strongly. Doing

so may cause a print failure.

4. Choosing a Location

i. Table Top –Horizontal orientation

The POS Printer takes up relatively little counter space and may be set on or near the

POS terminal. Make sure that there is enough room to open the receipt cover for

changing the paper roll. The paper will be presented in the top exit direction.

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