TigerTech SmartCam User manual
SmartCam
User Manual
Welcome to the TigerTech Family
Welcome to the TigerTech SmartCam and Thank you for becoming a member of the TigerTech family.
Please take a minute to carefully review these instructions so you can enjoy your product experience.
The TigerTech SmartCam is a new generation of Security & Monitoring Cameras for Homes and Offices.
These can be used for ensuring the safety of Children, Sr. Citizens, Pets, Personal Assets and many more
things. It is small in size, aesthetically pleasing, and very reliable. It works with your Home or Office Wi-Fi
and provides you with 720P HD Video streaming capability. It also has a 2-way Video Calling feature with
a special ‘Call” button on the SmartCam. With the TigerTech SmartCam, you will enjoy complete piece of
mind as you will be able to see your loved ones at any point in time.
The SOS Tracker requires 2 parts to work successfully. One is the hardware and the second is the Mobile
App. Please read the instructions and safety information in this manual before installing and operating the
hardware to ensure the safe and correct use of the device. Please also read the App instructions to
understand how to install and use the App.
In the Box
ITEMS
QTY
ITEMS
QTY
TigerTech SmartCam
1
USB Cable
1
5V Power adapter
1
User Manual
1
Product Introduction
The TigerTech SmartCam Camera is used to remotely monitor your home, office, shop or any other
premises and to see, hear and speak to your family or friends using your Smart Phone.
This product supports functions such as remote real-time video conversation, remote snapshots,
remote video recording, two-way audio, motion alerts, auto recording on alarm, etc.
1. Lens
5. Speaker
2. Indicator / Calling Button
6. Memory Card socket (Max 64GB)
3. IR LED for night vision
7. USB Power socket
4. Microphone
8. Tilt / Swivel stand
Precautions for Safe Use
1. This camera works on 5V ~ 1A DC supply. Plug in the camera ONLY using the provided adapter,
else it may cause damage to the camera. Warranty is void if camera is plugged in using any other
adapter.
2. The input power required for the supplied AC adapter is 220V - 240V ~ 50/60Hz AC. Please confirm
the electric supply fits the above requirements, else it will cause damage to the adapter and to the
camera.
NOTE: DO NOT USE ANY OTHER ADAPTER TO CONNECT THE DEVICE AS THIS MAY CAUSE
DAMAGE TO THE DEVICE AND WILL IMMEDIATELY VOID THE WARRANTY.
3. Please make sure you have a strong Wi-Fi connection in the location where you plan to install the
camera. Weak Wi-Fi connection will reduce the quality of the video streaming.
4. You will need a 64GB (or less) SD Card to install in your SmartCam if you need to store Video
Recordings or record Alarm Videos automatically.
Setup & Configuration
Pre-Requisites:
1. STRONG CABLE INTERNET CONNECTION: Please ensure that you have a good, reliable cable
internet connection for the device to work best. Portable Internet connections based on Hot spots
or a Wi-Fi Dongle will not provide best and consistent results.
2. Router Quality - Your experience will only be as good as your router. We recommend using a router
that is less than 3 years old and is manufactured by a recognized brand.
3. Router Band –The device will only connect to the 2.4 GHz band and will not connect to 5 GHz
bands.
4. Router b/g/n –Device works on 802.11b/g/n (WEP, WPA, WPA2 encryption supported). If
you have an “N-Only” router, please activate the b/g setting.
Wi-Fi Speed Test
1. Make sure that the Wi-Fi in your Home / Office is on and your Smartphone is connected to Wi-Fi.
2. Download the Speedtest App (available on IOS or Android) and install it on your Phone.
3. Please take your Smartphone to the location where you plan to install the SmartCam and place
your Smartphone next to the device or device location.
4. Start the Speedtest App and Tap “Begin Test”
5. Please note the value of the “UPLOAD” speed shown at the end of the Test.
NOTE: The device works best with an Upload speed of 2.0mbps at the location where you plan to install
the device. If you are below this speed level, please either (1) move your router closer to the device, (2)
add a Wi-Fi signal repeater or (3) increase your internet /connection speeds from your service provider
IOS/Android Versions for App
The App works on iOS 8.0 or higher and on Android 4.4 or higher.
Install the App
1. Scan the QR code below to download the “Smart-V” App on your Smartphone.
2. For iPhone, you can download the app from App Store by searching for "Smart-V"
3. During the installation process, if the phone prompts you “whether to trust this program OR
whether to allow access to mobile phone location” please choose “Trust” or “Allow”.
Add Camera to App
1. Switch on the SmartCam and wait 20-30 seconds for it to power up.
2. After 20-30 seconds, you will hear “Please use your SmartPhone to connect the device” and the
LED indicator starts to blink slowly. This is when the SmartCam generates its own Wi-Fi ‘Hot-Spot’
3. Begin the following steps.
Step 1 - Connect your Smartphone to the Camera’s Wi-Fi Hotspot
i. Go to the Wi-Fi Settings on your Smartphone
ii. Connect your Phone to the Wi-Fi Network called “Smarthome-XXX” (XXX are 20
random characters.)
Step 2 - Add the SmartCam to the APP
i. Open the Smart-V APP
ii. Tap on the “+” icon on the top right of the screen
iii. Then Tap on “Scan QR code to quick link”
iv. Scan the QR code pasted on the SmartCam
v. The App will recognize the QR Code on the Camera and will display the ID Number
and ask for the Password. The default password is 999999.
vi. Enter the default password and Press “Join” on the Top Right
vii. The App will add the SmartCam to the App and a video window will appear on the
App with a “Play” button
viii. Press the “Play” button to start streaming live video from your SmartCam camera
b. Step 2 - Add the SmartCam to the APP (Option 2)
i. In case the “QR code” does not work, just tap on “Search Device” (see above).
ii. The App will then search for the SmartCam and in a few seconds, will show the
device ID of the device it has found.
iii. Select the device ID that has been found and input the password. The default
password is “999999”.
iv. Once this is done, press “Save”.
v. The App will add the SmartCam to the App and a video window will appear on the
App with a “Play” button
vi. Press the “Play” button to start streaming live video from your SmartCam camera
Step 3. Connect the SmartCam Camera to your local Wi-Fi Network:
i. Under the video window on the App screen, you will see a group of icons.
Tap the rightmost icon (Settings).
ii. Choose “Advanced Setting” and then the “Wi-Fi” option.
iii. Select your Home/Office Wi-Fi network name from the list shown, enter your
Wi-Fi password and press “Save” on the top right.
iv. You will see the LED indicator blinking then stay steady if your Wi-Fi and
password are correct. You will also hear “Wi-Fi Network connecting…… Wi-Fi
Network Connection successful. Very Strong / Strong / Average Signal”. The
Wi-Fi signal strength mentioned will depend on the actual Wi-Fi signal strength
found by the Camera, and will be one of the 3 options mentioned.
v. The Camera will now automatically connect to the Wi-Fi Network you have
specified and is now ready to use from within the home or office as well as
from outdoors and The Video screen on the App will also show “Online”
vi. Pressing the ‘Call’ button on your SmartCam will now send a call alert to your
mobile device.
vii. If you add multiple SmartCams, they will show in windows one below the
other. Tap any Camera to start streaming live video from that Camera.
Regular use
See live video: Tap the “Play” button on any camera to start a live video feed from that camera. You will
now be able to see and hear a live feed of the surroundings from that camera. Press the “Picture” button
to take a picture. “Video” button to record a live video of any incident. Press “Unmute” button to speak to
your visitor.
Call Button: If anybody presses the “Call” Button on the camera, you will see a “Incoming Call” screen.
Tap “Answer” to accept the video call.
Alarm Sensed: If the Camera motion sensor senses any activity, it will send you a notification. Tap the
notification to open the App. Tap on “Answer” to start the App and show you a live video feed.
Take Picture
Record Video
Unmute Mic & speak
to visitor
Other Settings
Naming the Cameras
1. Default name given by the App for all cameras is “Camera”
2. Press “Settings” for the SmartCam you want to name. This will take you Edit Menu Screen
3. Type the name that you would like to give your SmartCam and press ‘Back’ on the top left
4. The Camera name will now be changed
Deleting a Camera from the App
If a Camera continuously shows “offline” you may have to delete it from the App, then Reset the camera
and Add it again to the App. To delete a camera from the App, go to the Device list screen and swipe left
(on IOS) or long press the video feed window (on Android) and then confirm deletion.
Format SD Card
Please install an SD Card (upto 64GB) in your SmartCam if you need to record any videos. This will allow
you to record and store videos on demand, take pictures on demand, set the Camera to record continuously
or to record videos automatically when it senses an alarm.
Once you install the SD Card, you will need to Format it before it can be used. Press “Format SD Card” and
“Continue” to format the card. Once formatted, it is ready for use.
Show Stored Pictures & Videos
Show Stored videos
Show stored pictures
List of Events, Alarms, Notifications
Advanced Settings
Advance Setting
1. Security Code: This allows you to change the Password for each SmartCam. Enter the old password
and then enter the new password twice, followed by OK.
2. Video Quality: Allows you to choose between SD and HD with 5 options provided
Table of contents
