TallyGenicom 5040 User manual

USER

SET UP

EJECT

STOP

5040

User Guide Flatbed Printer

TRADEMARK ACKNOWLEDGEMENTS

• Centronics is a trademark of Centronics Data Computer Corporation.

• PCL and PCL6 are trademarks of Hewlett-Packard Company.

• IBM and IBM PC are trademarks of International Business Machines Corporation.

• Apple, AppleTalk, TrueType, Laser Writer and Macintosh are trade-marks of Apple Computer, Inc.

• Microsoft, Windows, Windows 9x, Windows 2000, Windows NT and MS-DOS are registered trademarks of Microsoft Corporation.

• PostScript is a trademark of Adobe Systems Inc.

• All other brand or product names are trademarks of their respective companies or organizations.

User guide Table of contents

Table of contents

Introduction 1

Printer features 1

Interfaces 1

Emulations 1

Symbols used 1

About this manual 2

1Printer at a glance 3

View from the front 3

View with cover opened 3

View from the rear 4

2Installation 5

Unpacking the printer 5

Placing your printer 6

Checking the printer voltage 8

Connecting the printer 8

Switching on the printer 10

3Printer drivers and firmware 11

Printer drivers 11

Installing a printer driver in Windows 95/98 11

Installing a printer driver in Windows 2000/XP 12

Other operating systems 13

Changing printer settings 13

Form settings (Windows 2000/NT 4.0/XP) 14

Loading firmware 15

Interface 15

Serial interface 15

Parallel interface 15

USB interface (Windows2000/XP) 15

Downloading firmware to the printer 16

User guide Table of contents

4Control panel 17

Display, indicators and keys 18

Status indicators 19

Status indicator variations 19

Ready indicator (STOP LED) 20

Paper indicator (EJECT LED) 21

User 1 and User 2 indicators 21

Key functions during operation 22

STOP key 22

EJECT key 22

USER key 23

Key functions when powering on 24

STOP key 24

EJECT key 24

User key 25

Key functions in menu mode 26

USER key 26

EJECT key 26

STOP key 26

5Print media 27

Inserting a document 27

Inserting a passbook 28

Removing media 31

6Changing the ribbon cassette 33

Removing the ribbon cassette 33

Inserting the ribbon cassette 35

7Replacing the print head 39

Removing the print head 39

Inserting new print head 42

8Menu 45

Programming via the control panel 45

Calling up the menu 46

User guide Table of contents

III

Menu configurations (User 1/User 2) 46

Menu handling 47

Key functions 47

USER key 47

EJECT key 47

STOP key 48

Setting parameters (principle) 49

Terminating menu mode 50

Selecting the LC display language 51

Printing out the status page 53

Power on + EJECT key 53

Print out status page in menu mode 54

Status page (example) 56

Menu parameters 57

Test function 63

Hex Dump 63

Activating Hex Dump 63

Exiting the test mode 64

Test printout Hex Dump (Example) 64

9Troubleshooting 65

General print problems 66

The display remains dark 66

The display is lit, but the printer does not print 66

Problems with the paper feed 67

Problems with the print quality 68

Print is faulty 68

Print is too pale 68

Smudged print 68

Dots within characters are missing 68

Prints undefined characters 68

Error messages and warnings 69

Unrecoverable errors 70

Recoverable errors 71

Print Head Hot Error 71

Ribbon Cassette Error 71

Paper Length Error 71

Framing Error (Serial I/F) 71

Parity Error (Serial I/F) 72

User guide Table of contents

Overrun Error (Serial I/F) 72

Cover Open Error 72

Warnings 73

Data in Buffer 73

Remove Paper 73

Clearing paper jams 74

10 Care and maintenance 77

Cleaning the housing 77

Cleaning the interior 77

Cleaning the MSR-H magnetic stripe 78

Transport of the printer 80

Preparations for transport 80

Shipping the printer 80

ASpecifications 81

Printer specifications 81

Paper specifications 85

Interface specifications 87

BCharacter sets 89

OCR-A character set 90

Epson character sets 91

Italic 91

Graphic1 91

Graphic2 92

IBM code pages 93

Code page 437 93

Code page 850 93

Code page 860 94

Code page 863 94

Code page 865 95

Code page 851 95

Code page 852 96

Code page 853 96

User guide Table of contents

Code page 855 97

Code page 857 97

Code page 866 98

Code page 869 98

Code page USSR Gost 99

Code page 864 99

Code page 437G 100

Code page 920 100

Code page 858 101

Code page 923 101

ISO code pages 102

ISO 8859-2 102

ISO 8859-5 102

ISO 8859-7 103

ISO 8859-8 103

Available code pages and fonts 104

CEmulations 107

Escape sequences 107

What are escape sequences? 108

Control codes 108

How are escape sequences used? 108

List of available control codes 109

PR2 mode 109

PR50 mode 113

IBM mode 116

Epson mode 119

DInterfaces 123

Interface settings for User 1 and User 2 123

Parallel interface 124

Connector assignment 124

Nibble Mode 124

ECP mode 125

User guide Table of contents

Serial interface RS232C 126

Connector assignment 126

Serial attachment characteristics 127

Data rates 127

Supported protocols 127

Data Transfer 127

Parity 127

Handshaking 128

Ready/Busy 128

XON/XOFF 128

Configuring the serial interface of the PC 129

DOS mode 129

Windows 95/98/ME 129

Windows 2000/XP 129

USB interface 130

EConsumables and accessories 131

Consumables 131

Accessories 131

User guide Introduction

Introduction

Printer features This printer is a document printer for printing manually inserted docu-

ments as well as passbooks (vertical and horizontal fold passbooks).

Manual insertion of the documents is supported by an automatic doc-

ument alignment.

The printer has a high processing speed and compact design. The 24-

needle print head guarantees an excellent print quality.

Different factory installed models can be delivered: MSR (magnetic

stribe read/writer), MICR (magnetic ink character reader), scanner and

second serial interface.

Interfaces The basic printer model is provided with three interfaces: serial (RS-

232C), parallel (IEEE1284) and USB 2.0 (Full speed). A special printer

version has a second serial (RS-232C) interface.

Emulations As a standard, the printer is delivered with three emulations: EPSON

ESC/P, IBM 4722 + PP XL24e, Olivetti PR2e

Symbols used Important information is highlighted in this manual by two symbols.

CAUTION highlights information which must be observed in order to

prevent injuries to the user and damage to the printer.

NOTE highlights general or additional information about a specific

topic.

STOP

Introduction User guide

About this manual The user guide contains a detailed description of the printer, its

characteristic features and additional information.

`Chapter 1 Printer at a glance lists all the parts of the printer.

`Chapter 2 Installation contains start-up instructions and points to note.

`Chapter 3 Printerdriversandfirmwareprovides instructions for installing

the printer driver.

`Chapter 4 Control panel explains how to control printer operations.

`Chapter 5 Print media tells you how to load, transport and eject media.

`Chapter 6 Changing the ribbon cassette explains how to remove and in-

stall a ribbon cassette.

`Chapter 7 Replacing the print head explains how to remove and install a

print head.

`Chapter 8 Menu contains all the information necessary for controlling the

printer via the control panel.

`Chapter 9 Troubleshooting provides instructions for rectifying faults

which do not require the intervention of qualified personnel.

`Chapter 10 Care and maintenance provides information on the upkeep

of the printer and contains important information in case the printer has

to be transported.

`Appendix A Specifications informs you about the technical specifications

of your printer and the paper which should be used.

`Appendix B Character sets lists the available character sets.

`Appendix C Emulations deals with programming via the interface.

`Appendix D Interfaces explains the interfaces.

`Appendix E Consumables and accessories, consumables and accesso-

ries contains information about options and accessories you can purchase

for your printer.

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