TallyGenicom 2365 User manual

User guide Matrix printer

2365

2380

User guide Table of contents

Table of contents

Introduction 1

Printer features 1

Symbols used 1

About this manual 2

Printer at a glance 3

Printer in tractor mode 4

Paperway 5

Installation 7

Unpacking the printer 7

Placing your printer 8

Checking the printer voltage 9

Connecting the printer 9

Switching on the printer 10

Inserting the ribbon cassette 11

Installing the ribbon cassette the first time 11

Changing the ribbon cassette 17

Printer drivers 23

Installing a printer driver in Windows 95/98/ME 23

Installing a printer driver in Windows 2000/2003/XP 24

Other operating systems 25

Changing printer settings 26

Form settings (Windows 2000/2003/XP) 26

Loading optional firmware 27

Troubleshooting 27

The control panel 29

The LC display 30

Online mode 31

Offline mode 31

Setup mode 32

Messages in the LC display 33

Key functions when turning on the printer 35

Table of contents User guide

Paper handling 37

Loading paper 37

Paper transport 40

Moving the paper to the tear position 41

Removing paper 42

Settings 43

Setting the print head gap 43

Setting the tear position 44

Setting the first printing line (TOF) 45

Selecting character density and font 46

2T model 47

Introduction 47

Rear tractor paper path 47

Loading paper into the rear tractor 48

Paper guiding

bracket 50

Selecting the rear tractor 50

The Menu 53

Programming via the control panel 53

Enabling access to menu mode 53

Calling up the menu 53

Menu configurations 54

Menu handling 55

Save settings 55

Selecting the LC display language 56

Terminating Setup mode 57

Menu structure 58

Menu parameters 59

Printing out menu configurations (Print) 59

Loading menu configurations (Menu) 59

Reset to default values (Reset) 60

Quietmode (Quietm.) 60

Selecting font (Font) 61

Setting character density (CPI) 62

Setting line spacing (LPI) 62

Skiping perforation (Skip) 63

User guide Table of contents

III

Selecting start signal for escape sequence (ESCChar) 63

Selecting emulation (Emulate) 64

Bidirectional printing (Bidir) 64

Settings for interfaces (I/O) 65

Serial interface (Serial) 65

Data transmssion rate (Baud) 65

Data format (Format) 66

Further Settings (Special) 67

Error handling (ErrMode) 67

Block end character (Blockend) 67

Signal feedback (Remote) 68

Transparence (Handthr) 68

Protocol (Protocol) 69

Signal Processing (DTR) 69

Selecting interface (Interf.) 70

Interface buffer (Buffer) 70

Ethernet interface

(ETH-INT) 71

Setting IP address (IP Addr) 71

Setting Gateway address (Gateway) 71

Setting Subnet mask (Subnet) 72

IP address administration

(IP Get M) 73

Banner page (Banner) 73

Ethernet speed (EthSpeed) 74

Selecting character set

(CG-Tab) 75

IBM character set (CharSet) 75

National character set (Country) 76

Slashed zero

(Sl.Zero) 76

Automatic carriage return (Auto-CR) 77

Automatic line feed

(Auto-LF) 77

Menu lock (MenLock) 78

Language (Language) 78

Paper parameters (Paper) 79

Form length (Forml) 79

First printing position (FormAdj) 81

Printhead gap manually (Head) 82

View and tear position (AutoTear) 83

Table of contents User guide

Line length (Width) 84

Barcode (Barcode) 84

Normal characters and barcode (Barmode) 85

Vertical position after oversized barcode (BarTop) 85

Vertical position after oversized character (LCPtop) 86

Form feed mode (FFmode) 87

Setting and activating options (PapOpt) 88

Activation of tractors (AutoTra) 88

Activation of automatic sheet feeder (AutoASF) 89

Menu settings (example) 90

Advanced menu 91

Test functions 91

Printer self-test (Rolling ASCII) 92

Exiting Rolling ASCII test mode 93

Interface test

(Hex-Dump) 94

Printout in Hex-Dump 94

Terminating Hex-Dump 95

Advanced settings 96

Automatic paper motion sensor (PMS) 98

Form length (Forml) 99

Automatic gap adjustment (AGA) 99

Paper handling (Paphand) 100

Increasing the printhead gap (Head up) 100

Paper width (Pagewid) 101

Left-hand area (Leftzon) 101

Right-hand area (Rightzo) 102

Physical left margin (Physlm) 102

Bidirectional parallel interface (CX-bid) 103

Line wrap (Wrap) 103

Beep at paper end (Sound) 104

Deactivate single sheet feeder (Single) 104

Settings for paper with dark back (Pap.back) 105

Setting for printing copy paper (HvyForm) 105

Automatic paper width detection (APW) 106

Automatic detection of the top paper margin (AED) 107

Serial number (SerialN) 108

Asset number (AssetN) 108

User guide Table of contents

Troubleshooting 109

General print problems 110

The display remains dark 110

The display is lit, but the printer does not print 110

Problems with the paper feed 111

Paper jam 111

Prints not or intermittent not with the internal Ethernet

interface (ETH-INT) 112

Problems with the print quality 113

Print is too pale 113

Smudged print 113

Prints undefined characters 113

The first line is not completely printed out at the top 113

Dots within characters are missing 113

Error messages via the display 114

Additional display messages 118

Care and maintenance 119

Replacing the fuse 119

Cleaning the housing 120

Cleaning the interior 120

Cleaning the platen 121

Ribbon 121

Cleaning the upper friction 122

Carriage shafts 122

Specifications 123

Printer specifications 123

Interface specifications 127

Paper specifications 128

Character sets 129

MTPL standard character set 130

MTPL, international substitution characters 131

OCR-A character set 132

OCR-B character set 133

Available character sets and fonts 134

Table of contents User guide

Emulations 137

General 137

Escape sequences 137

What are escape sequences? 138

MTPL sequences 138

Control codes 138

The $$ procedure 138

Example: 138

How are escape sequences used? 139

MTPL 139

Example in BASIC 139

Example in Pascal 139

Printout 139

List of available control codes 140

Genicom ANSI Emulation 150

Barcode 152

List of available barcodes 152

US Postnet barcode 153

Royal Mail Customer barcode 153

KIX barcode 154

USPS Intelligent Mail barcode 154

Large character printing 155

List of additional control codes 156

Interfaces 157

Parallel interface 158

Connector assignment 158

Ethernet interface 159

Hardware 159

Supported operating systems 159

Supported protocols 159

Designation of IP address 159

Configuration 159

Status 159

Management 159

Setup 159

Physical printer port in Ethernet with TCP/IP 160

Example of a printer connected to a computer in an

Ethernet 160

Example of several devices in an Ethernet 160

User guide Table of contents

VII

Optional serial interface V.24/RS232C 161

Connector assignment 161

Interface cable (serial interface) 162

Input signals 162

Output signals 162

Protocols 163

Memory mode XON/XOFF 163

Memory mode Robust XON/XOFF 163

Extended menu functions with the ENQ/STX and

ETX/ACK protocols selected 163

ENQ/STX protocol 164

ETX/ACK protocol 164

Options and accessories 165

Options 165

Tractor 2, front 165

Autocut facility 165

Printer pedestal 165

ESD brush 165

Cable cover 165

Interface modules 166

Optional firmware 166

Accessories 167

Ribbon cassettes 167

Programming manuals 167

Index 169

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