Swecoin TTP 2000 User manual
Publ. No.: 10xxxx, Ed. A, January 12, 2007
TTP 2000 Kiosk Printer
Service Manual
2
Acknowledgments
Adobe and Acrobat are trademarks of Adobe Systems
Incorporated
Windows is a trademark of Microsoft Corporation
This is a publication of Swecoin AB
Box 322, SE-192 30 SOLLENTUNA, Sweden
Phone +46 8 623 45 60
Fax +46 8 594 709 89
E-mail [email protected]
Web site http://www.swecoin.se
© Swecoin AB, 2006
All rights reserved. Reproduction in whole or in parts is prohibited without written consent of the copyright
owner. We have taken great care to ensure that the information in this manual is correct and complete.
However, if you discover any errors or omissions, or if you wish to make suggestions for improvements, you
are welcome to send your comments to us. Swecoin AB disclaims any liability resulting from the use of this
information and reserves the right to make changes without notice.
Edition AX, January 2007
Printed in Sweden
Introduction
0701 TTP 2000 Kiosk Printer–Service Manual 3
CONTENTS
1Introduction...................................................................................................................5
1.1 About this manual............................................................................................5
1.2 Updating ..........................................................................................................5
1.3 Safety precautions...........................................................................................5
2Product presentation....................................................................................................6
2.2 Controls ...........................................................................................................8
3Installation...................................................................................................................10
3.1 Installing a paper guide .................................................................................10
3.2 Making a test printout ....................................................................................11
3.3 Clearing paper jams ......................................................................................12
4Default parameter settings ........................................................................................13
5Maintenance ................................................................................................................14
5.1 Fault finding...................................................................................................14
5.2 Cleaning the print head .................................................................................15
5.3 Firmware........................................................................................................15
6Repair...........................................................................................................................17
6.1 Printhead .......................................................................................................17
6.2 Presenter rollers ............................................................................................18
6.3 Presenter table ..............................................................................................20
6.4 Cutter.............................................................................................................21
6.5 Platen ............................................................................................................23
6.6 Presenter drive rollers ...................................................................................25
6.7 Control board.................................................................................................25
6.8 Motors............................................................................................................27
6.9 Sensor board, Paper-out...............................................................................30
7Adjustments ................................................................................................................32
8Replacement parts......................................................................................................33
Introduction
4 TTP 2000 Kiosk Printer–Service Manual 0701
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REVISION HISTORY
Edition A: .
Introduction
0701 TTP 2000 Kiosk Printer–Service Manual 5
1 INTRODUCTION
1.1 About this manual
This manual contains information required to repair the TTP 2000 printers.
1.2 Updating
This manual will be updated as, from time to time, printer functions and features may be
added or amended. You will always find the latest edition on our web site
(http://www.swecoin.se). You can order printed copies of the current manual by e-mail,
fax, or phone.
If you require functions not found in the manual edition at your disposal, you are welcome
to consult one of our representatives for information.
1.3 Safety precautions
Handling the printer in a safe way requires that you keep your fingers away from the
cutting mechanism when the power is switched ON.
Product presentation
6 TTP 2000 Kiosk Printer–Service Manual 0701
2 PRODUCT PRESENTATION
The TTP 2000 series are kiosk printers for 58 to 82.5 mm paper using direct thermal
printing. It has integrated guillotine cutter, looping presenter with built in retract and retain
function, and control board. The print speed is 150 mm per second, and the presenting
speed 300 mm/s to ensure high throughput.
The printhead can easily be opened to give the operator access to the paper path, and
print head, for maintenance purposes.
Loop area
Presenter driver
Retract exit
(to waste basket)
Control
board
Paper entry
Control panel on both
sides of the printer
Printhead
Cutter
ٛٛٛ
Printout
exit
ٛٛ
Figure 1 Principle of operation
The capability of the control board differs between the versions of TTP 2000:
TTP 2010 TTP 2020 TTP 2030
Interface Serial Parallel USB
Printer drivers for Microsoft Windows™ and Linux are available, and the printer is
compatible with the Plug and Play standard.
The text capability of TTP 2010 and 2020 makes it easier to print directly from the kiosk
software without using a driver.
Product presentation
0701 TTP 2000 Kiosk Printer–Service Manual 7
Print
Cut
ٛٛ
Present
Printout
ٛٛ
Store printout
in loop
Retract to wastebasket
ٛ
ٛ
ٛ
Print
Cut
Present
Retract
ٛ
ٛ
2.1.1 Looping presenter
The loop generating presenter
mechanism has many benefits;
•It handles documents of
various lengths by storing
the printed paper in a loop.
•It holds the printout until fully
printed and cut before
presenting the completed
printout to the customer.
•When presented, only a
portion of the printout is
ejected, and then when the
customer pulls the paper the
pull detector start the motor
to eject the rest.
You can also select to eject
so that the very end of the
printout is held by the
printer, or eject it fully.
•The retract-and-retain
function can retract
uncollected printouts and
throw them in a wastebasket
inside the kiosk. Retracts
are reported to the driver so
any remaining data for that
printout can be deleted.
Figure 2 The Swecoin looping presenter
Product presentation
8 TTP 2000 Kiosk Printer–Service Manual 0701
2.2 Controls
Feed Button
Status Indicator
Power Indicator
Printhead lock/
cutter protection
Interface
Connector
Power
Connector
Paper low
Connector
Figure 3 Rear view
The controls are duplicated on both sides of the printer so that they are easily accessible
regardless of how the printer is installed.
2.2.1 Feed button
The Blue feed-button has several functions:
•Short press; eject printout from presenter
•Longer press; feed, cut, and present a complete page.
Any data in the print buffer will be printed. If the buffer is empty the page will be
blank.
In black mark mode, the page will be synchronized with the black mark.
•Press and hold while turning on the power, or while opening and closing the
printhead to print a self-test printout. See page 11.
Feed
Power
Status
R
Product presentation
0701 TTP 2000 Kiosk Printer–Service Manual 9
2.2.2 Status indicator
●
●
The status indicator has several functions:
ON constantly — the printer is operational
Flashes rapidly — indicates error. Hold down the feed-forward button and the
number of blinks will reflect the status-code.
1 Presenter jam, paper cannot be ejected / retracted
2 Cutter cannot return to home position
3 Out of paper
4 Printhead lifted
5 Paper feed error (under head)
6 Temp error, printhead is above 60°C
7 Presenter jam, motor cannot rotate
8 Paper jam during retract
Fast flashes Checksum error, firmware
Steady light Wrong firmware type or target for firmware loading
Status-codes are reset:
1 When the conditions causing them are removed
2 When the printer is turned off/on
3 When the printhead is lifted and then lowered.
Blink, blink, pause, blink, blink — is the warning-code for paper low1
The warning-code is reset automatically when the condition causing it is removed.
2.2.3 Voltage indicator
24 V
●
●
Green indicator constantly ON: 24 V present
5 V
The electronics in the printer runs on 5 V. This voltage is generated from the 24 V supply
by a switched mode regulator on the control board. If the green indicator lights up but the
yellow status indicator stays off, this indicates problems with the 5V generation.
1This signaling is disabled by default. It can be disabled/enabled by setting parameter p52
Installation
10 TTP 2000 Kiosk Printer–Service Manual 0701
3 INSTALLATION
3.1 Installing a paper guide
The paper guide selects if the printer should use 58, 60, 80, or 82.5 mm paper width. The
printer senses what paper guide is fitted and adjusts to it automatically. The TTP 2000
printers are delivered without paper guide fitted.
1. Select the paper guide you want to install1
2. Open the printhead by pushing green printhead lock plate backwards and lifting
up the printhead, see page 12.
3. Enter the T-shaped tab of the paper guide into the “T”-hole, and fasten the screw.
4. Close the printhead
Paper
Guide
Screw
M3 x 4
Width
in mm
“T”-hole
Figure 4 Fitting a paper guide
1Evaluation kits contain all input guides available. Regular volume deliveries only contain the appropriate guide for the customer
in question.
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