StarTech.com SV565UTPHDU User manual

Manual Revision: 06/27/2014

For the most up-to-date information, please visit: www.startech.com

DE: Bedienungsanleitung - de.startech.com

FR: Guide de l'utilisateur - fr.startech.com

ES: Guía del usuario - es.startech.com

IT: Guida per l'uso - it.startech.com

NL: Gebruiksaanwijzing - nl.startech.com

PT: Guia do usuário - pt.startech.com

SV565UTPHDU / SV565UTPDUV

1920x1200 Uncompressed DVI over

Cat5e/6 KVM Extender - 330ft (100m)

*actual product may vary from photos

Instruction Manual

FCC Compliance Statement

This equipment has been tested and found to comply with the limits for a Class A digital

device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable

protection against harmful interference in a residential installation. This equipment generates,

uses and can radiate radio frequency energy and, if not installed and used in accordance with

the instructions, may cause harmful interference to radio communications. However, there

is no guarantee that interference will not occur in a particular installation. If this equipment

does cause harmful interference to radio or television reception, which can be determined by

turning the equipment o and on, the user is encouraged to try to correct the interference by

one or more of the following measures:

• Reorient or relocate the receiving antenna.

• Increase the separation between the equipment and receiver.

• Connect the equipment into an outlet on a circuit dierent from that to which the receiver

is connected.

• Consult the dealer or an experienced radio/TV technician for help.

Use of Trademarks, Registered Trademarks, and other Protected Names and Symbols

This manual may make reference to trademarks, registered trademarks, and other

protected names and/or symbols of third-party companies not related in any way to

StarTech.com. Where they occur these references are for illustrative purposes only and do not

represent an endorsement of a product or service by StarTech.com, or an endorsement of the

product(s) to which this manual applies by the third-party company in question. Regardless

of any direct acknowledgement elsewhere in the body of this document, StarTech.com hereby

acknowledges that all trademarks, registered trademarks, service marks, and other protected

names and/or symbols contained in this manual and related documents are the property of

their respective holders.

Instruction Manual

Table of Contents

Introduction............................................................................................2

Packaging Contents ................................................................................................................................. 2

System Requirements.............................................................................................................................. 2

Product Overview ..................................................................................3

Front View - SV565UTPHDU .................................................................................................................. 3

Rear View - SV565UTPHDU .................................................................................................................... 3

Front View - SV565UTPDUV................................................................................................................... 4

Rear View - SV565UTPDUV..................................................................................................................... 4

LED Indicators............................................................................................................................................. 5

Cabling.......................................................................................................................................................... 5

Installation .............................................................................................6

Hardware Installation .............................................................................................................................. 6

Verifying Installation................................................................................................................................ 8

Troubleshooting........................................................................................................................................ 9

Specications..........................................................................................13

Technical Support ..................................................................................14

Warranty Information............................................................................14

Instruction Manual

Introduction

Packaging Contents

• 1 x Local Extender Unit

• 1 x Remote Extender Unit

• 2 x Mounting Brackets

• 1 x HDMI Cable

• 1 x USB Cable

• 2 x Universal Power Adapters

• 6 x Power Cords (2 sets, NA/EU/UK)

• 1 x Quick Start Guide

System Requirements

• A USB-compatible computer with an HDMI/DVI output

• USB 1.1 or 2.0 Keyboard / Mouse

• An HDMI/DVI display

• A minimum of Cat 5e (UTP) cable with two Cat 5e RJ45 connectors

(if using surface cabling)

• A minimum of Cat 5e UTP cabling with two information outlets and two Cat 5e

patch cords with Cat 5e RJ45 connectors (if using premise cabling).

NOTE: While Cat 5e UTP is the minimum category of twisted pair cabling, for the best

experience, and to minimize interference and cross-talk, Cat 6 STP or better is strongly

recommended. When using Cat 5e cabling, the layout and quality of your cable runs

and connections become extremely important. Please refer to the Cabling section on

page 5 for more detailed information. Any reference to Cat 5e cabling should be read

as Cat 5e or better.

Instruction Manual

Product Overview

Front View - SV565UTPHDU

Rear View - SV565UTPHDU

Remote Unit

Local Unit

Instruction Manual

Rear View - SV565UTPDUV

Remote Unit

Local Unit

Front View - SV565UTPDUV

Instruction Manual

LED Indicators

Power LED (Green) On: The system is powered and ready to use

O: The system is not powered

Link LED (Green)

On: Local and Remote extenders are able to communicate

across the link

O: There is no communication between the local and

remote extenders

USB LED (Green)

On: The local extender and the host computer are

communicating with each other and working

Flashing: The host has suspended communication with the

local extender

O: The host and the local extender are not communicating

or not connected

Video LED (Green)

On: HDCP (digital rights management) content is being

transmitted

Flashing: Video (non-HDCP) content is being transmitted

O: No video is being transmitted

Cabling

Solid core Category 6 STP cable with Category 6 RJ45 connectors is recommended

for best performance. Using Cat 5e or unshielded Cat 6 cabling may leave your

signal more susceptible to interference and noise which may result in poor video

performance or reduced extension distance.

Cable Type Maximum Distance Notes

Uncoiled Coiled

Solid Core Cat 5e UTP 100m (330 ft) 70m (229 ft) High susceptibility to

electrical interference

Solid Core Cat 5e STP 100m (330 ft) 80m (262 ft) Moderate susceptibility to

electrical interference

Solid Core Cat 6 UTP 100m (330 ft) 100m (330 ft) High susceptibility to

electrical interference

Solid Core Cat 6 STP 100m (330 ft) 100m (330 ft) Recommended

Solid Core Cat 7 STP 100m (330 ft) 100m (330 ft) Recommended

Instruction Manual

Installation

Hardware Installation

Preparing your site

1. Determine where the computer is to be located and set up the computer.

2. Determine where you want to locate the remote desktop, including the monitor,

keyboard, mouse and any other USB device(s).

3. If you are using surface cabling, the product supports a maximum distance of

100m (330 ft).

If you are using premise cabling, ensure Cat 5e cabling is installed between the two

locations with Cat 5e information outlets located near both the computer and the

USB device(s), and the total length, including patch cords, is no more than 100m.

Installing the Local Extender Unit

1. Place the local extender unit near the computer.

2. Connect the supplied USB cable to the USB port on the local extender, and an

available USB 2.0/1.1 Type A Port on the computer.

3. Connect the supplied video cable to the local extender (HDMI/DVI In), and an

available HDMI/DVI Port on the computer.

Instruction Manual

Installing the Remote Extender Unit

1. Place the remote extender unit near the monitor and USB device(s) in the desired

remote location.

2. Connect an HDMI/DVI cable (not included) to the remote extender (HDMI/DVI Out)

to the monitor.

3. Plug your USB Device(s) into the USB ports on the remote extender.

Connecting the Local Extender to the Remote Extender

With Surface Cabling

1. Plug one end of the Cat 5e cabling (not included) into the Link port (RJ45) on

the local extender.

2. Plug the other end of the Cat 5e cabling into the Link port (RJ45) on the

remote extender.

With Premise Cabling

1. Plug one end of a Cat 5e patch cord (not included) into the Link port (RJ45) on

the local extender.

2. Plug the other end of the patch cord into the Cat 5e information outlet near

the host computer.

3. Plug one end of the second Cat 5e patch cord (not included) into the Link port

(RJ45) on the remote extender.

4. Plug the other end of the second patch cord into the Cat 5e information outlet

near the USB device(s).

Instruction Manual

Connecting Power to the Local and Remote Extenders

1. Plug the supplied 5V, 3A power adapter into a suitable AC outlet near the

local extender.

2. Connect the power adapter to the local extender.

3. Plug the supplied 5V, 3A power adapter into a suitable AC outlet near the

remote extender.

4. Connect the power adapter to the remote extender.

Connecting a USB Device

1. Install any software required to operate the USB device(s). Refer to the

documentation provided for your USB device(s).

2. Connect the USB device to the device port on the remote extender.

3. Check that the USB device is detected and installed properly in the

operating system.

Verifying Installation

1. On the local and remote extender units, check that the Power, Link, USB, and Video

LEDs are on. If the Link LED is o, then the cabling between the local and remote

extenders is not installed properly or is defective.

Cat 5e (or better) UTP

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