StarTech.com 8STSV565HDIP User manual

Manual Revision: 04/24/2020

User Manual

For the latest information and specications visit

www.startech.com/SV565HDIP

HDMI® KVM Over IP Extender | 4K 30Hz | 328

ft. (100 m)

Actual product may vary from photos

SKU#: SV565HDIP

To view manuals, videos, drivers, downloads, technical drawings, and more visit www.startech.com/support

Compliance Statements

FCC Compliance Statement

This equipment has been tested and found to comply with the limits for a Class

B digital device, pursuant to part 15 of the FCC Rules. These limits are designed

to provide reasonable protection against harmful interference in a residential

installation. This equipment generates, uses and can radiate radio frequency

energy and, if not installed and used in accordance with the instructions, may

cause harmful interference to radio communications. However, there is no

guarantee that interference will not occur in a particular installation. If this

equipment does cause harmful interference to radio or television reception,

which can be determined by turning the equipment o and on, the user is

encouraged to try to correct the interference by one or more of the following

measures:

• Reorient or relocate the receiving antenna

• Increase the separation between the equipment and receiver

• Connect the equipment into an outlet on a circuit dierent from that to

which the receiver is connected

• Consult the dealer or an experienced radio/TV technician for help

Use of Trademarks, Registered Trademarks, and other

Protected Names and Symbols

This manual may make reference to trademarks, registered trademarks, and

other protected names and/or symbols of third-party companies not related in

any way to StarTech.com. Where they occur these references are for illustrative

purposes only and do not represent an endorsement of a product or service

by StarTech.com, or an endorsement of the product(s) to which this manual

applies by the third-party company in question. Regardless of any direct

acknowledgement elsewhere in the body of this document, StarTech.com

hereby acknowledges that all trademarks, registered trademarks, service marks,

and other protected names and/or symbols contained in this manual and

related documents are the property of their respective holders.

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Safety Statements

Safety Measures

• Wiring terminations should not be made with the product and/or electric

lines under power.

• Product installation and/or mounting should be completed by a certied

professional as per the local safety and building code guidelines.

• Cables (including power and charging cables) should be placed and routed

to avoid creating electric, tripping or safety hazards.

Mesures de sécurité

• Les terminaisons de câblâge ne doivent pas être eectuées lorsque le produit

et/ou les câbles électriques sont sous tension.

• L’installation et/ou le montage du produit doit être réalisé par un

professionnel certié et dans le respect des normes locales et du code de

construction local.

• Les câbles (y compris les câbles d’alimentation et de chargement) doivent

être placés et acheminés de façon à éviter tout risque électrique, de chute ou

de sécurité

安全対策

• 電源が入っている状態の製品または電線の終端処理を行わないでくださ

い。

• 製品の設置やマウントは、使用地域の安全ガイドラインおよび建築基準に

従い、有資格の専門業者が行うようにしてください。

• ケーブル（電源ケーブルと充電ケーブルを含む）は、適切な配置と引き回し

を行い、電気障害やつまづきの危険性など、安全上のリスクを回避するよう

にしてください。

Misure di sicurezza

• I terminiali dei li elettrici non devono essere realizzate con il prodotto e/o le

linee elettriche sotto tensione.

• L’installazione e/o il montaggio dei prodotti devono essere eseguiti da un

tecnico professionale certicato che conosca le linee guida locali sulle norme

edilizie e sulla sicurezza.

• I cavi (inclusi i cavi di alimentazione e di ricarica) devono essere posizionati

e stesi in modo da evitare pericoli di inciampo, rischi di scosse elettriche o

pericoli per la sicurezza.

To view manuals, videos, drivers, downloads, technical drawings, and more visit www.startech.com/support

Säkerhetsåtgärder

• Montering av kabelavslutningar får inte göras när produkten och/eller

elledningarna är strömförda.

• Installation och/eller montering får endast göras av behöriga yrkespersoner

och enligt gällande lokala förordningar för säkerhet och byggnormer.

• Kablar (inklusive elkablar och laddningskablar) ska dras och placeras på så

sätt att risk för snubblingsolyckor och andra olyckor kan undvikas.

Warning Statements

• Make sure to assemble this product according to the instructions. Failure to

do so might result in personal injury or property damage.

• Never use this product if parts are missing or damaged.

To view manuals, videos, drivers, downloads, technical drawings, and more visit www.startech.com/support

Table of Contents

Compliance Statements........................................................................1

Safety Statements..................................................................................2

Warning Statements..............................................................................3

Product Diagram....................................................................................6

Transmitter Front....................................................................................................................................... 6

Transmitter Back........................................................................................................................................ 7

Receiver Front............................................................................................................................................. 8

Receiver Back.............................................................................................................................................. 9

Product Information..............................................................................10

Package Contents ..................................................................................................................................... 10

Requirements ............................................................................................................................................. 10

Rotary Dip Switch...................................................................................11

Changing the Rotary Dip Switch Channel ....................................................................................... 11

Installation ..............................................................................................12

Point to Point .............................................................................................................................................. 12

LAN Connection ........................................................................................................................................ 13

Optional Installation..............................................................................14

Installing the Rubber Feet...................................................................................................................... 14

Connecting a Microphone..................................................................................................................... 14

Connectivity Diagrams..........................................................................15

Operation ................................................................................................16

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Push button Controls............................................................................................................................... 16

LED Indicators.........................................................................................18

System Conguration............................................................................19

Locating the IP Address for the Transmitter and/or Receiver ................................................... 19

Accessing System Conguration......................................................................................................... 19

Checking Version Information.............................................................................................................. 20

Updating the Firmware........................................................................................................................... 21

Resetting the Transmitter and/or Receiver to Factory Default Settings................................ 23

Rebooting the Transmitter and/or Receiver.................................................................................... 25

EDID Settings (Receiver Only)............................................................................................................... 26

Entering a Console API Command...................................................................................................... 28

Viewing Statistics ..................................................................................................................................... 30

Basic Video Wall Conguration ........................................................................................................... 31

Advanced Video Wall Conguration .................................................................................................. 34

Setting an IP Address............................................................................................................................... 38

Changing Casting Mode......................................................................................................................... 40

Conguring Video Over IP ..................................................................................................................... 42

Conguring USB Over IP......................................................................................................................... 44

Conguring Serial Over IP...................................................................................................................... 46

Frequently Asked Questions (FAQ)......................................................48

To view manuals, videos, drivers, downloads, technical drawings, and more visit www.startech.com/support

Product Diagram

Transmitter Front

1F2 Button

2F1 Button

3IR In Connector

4Mic Out Port

5Rotary Dip Switch

6Serial Port 1

7Serial Port 2

8IR Out Connector

123 4

5678

To view manuals, videos, drivers, downloads, technical drawings, and more visit www.startech.com/support

Transmitter Back

1Network Status LED

2RJ45 Port

3HDMI Lock Screw

4Audio Embed Switch

5Power Port

6Reset Button

7HDMI Port

83.5 mm Audio Port

9Mini USB-B Port

1 2 3 4

56 7 8 9

To view manuals, videos, drivers, downloads, technical drawings, and more visit www.startech.com/support

Receiver Front

1F2 Button 7Rotary DIP Switch

2F1 Button 8Serial Port 1

3IR IN Connector 9Serial Port 2

4Microphone In

Port

10 IR OUT Connector

5USB-A Port 11 Resolution Switch

6USB-A Port

1 2 3 4

5 6 7 8 9 10 11

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Receiver Back

1Network Status

LED

6Recessed Reset

Button

2RJ45 Port 7HDMI Port

3HDMI Lock Screw 83.5 mm Audio Port

4USB-A Port 9USB-A Port

5Power Port

12 3 4

5678 9

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