Spectra T50e Manual
Service Procedure Quick Reference
Memory Card Replacement
T50e
August 2017 V2
Page 1 of 2
Not a substitute for the official published procedural guide.
Detailed instructions/videos located at support.spectralogic.com
Tools & Supplies
New flash memory card from Spectra Logic
#1 Phillips screwdriver
USB flash drive (FAT32)
oWith saved library configuration and/or MLM/DLM database –if available
oFor collecting Auto-support Log File (ASL)
Estimated Time
20 Minutes
ESD Protection
Required
Library Power
Off
Data I/O Operations:
Discontinue
Verify with customer that data I/O to all drives has halted
Robotic Movement
Discontinue
Verify robotic movement has halted
Verify with customer that move requests from host have been halted
Admin./Superuser
BlueScale Login
Required
Considerations
It is recommended that all tapes are removed from drives by customer before
procedure to avoid potential stuck tapes after power-up
Verify customer has a current backup*of the following (if applicable):
oLibrary configuration
oMLM and DLM databases
oEncryption keys
* Due to high probability of corruption, it is not recommended to attempt backup of
library configuration, MLM/DLM database or encryption keys if memory card being
replaced is faulty
Refer to the “Spectra T50e Flash (SD) Card Installation Instructions”service
guide for a list of information that should be documented by customer prior to
service
Service Procedure Quick Reference
Memory Card Replacement
T50e
August 2017 V2
Page 2 of 2
Not a substitute for the official published procedural guide.
Detailed instructions/videos located at support.spectralogic.com
Procedure Overview
1. Power off library
2. On the installed LCM, remove SD memory card cover
3. Eject card by pushing on the card until it clicks and is released from the slot
4. Install the new memory card into the LCM by pushing card into slot until it clicks
5. Replace memory card cover
6. Power on library
7. Calibrate front panel according to on-screen instructions
8. If available, restore saved library configuration and MLM/DLM database from USB
flash drive
Insert USB flash drive into LCM USB slot
In BlueScale, login as superuser/administrator, navigate to and run the
following utilities:
Maintenance > Utilities > Show Advanced > Next > Restore Library
Configuration from USB > Select > select configuration file to restore from drop-
down list > Run
Maintenance > Utilities > Show Advanced > Next > Restore MLM Database
from USB > Select > select database file to restore from drop-down List > Run
Remove USB flash memory device from LCM
If a saved library configuration is not available, the customer must
manually reconfigure the library (reference T50e User Manual)
9. Create an Auto-support Log File (ASL) and forward to Spectra Technical Support
Obtain permission from customer prior to performing this step
ASL’s do not contain sensitive customer information such as passwords,
encryption keys etc.
Reference knowledge base article KBA-02265 (Spectra Support Portal)
10. Old memory card can be discarded/destroyed
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