Sony WIH700/R Reference guide
Help Guide
Wireless Stereo Headset
h.ear in 2 Wireless (WI-H700)
Use this manual if you encounter any problems, or have any questions.
This Help Guide is also available as a PDF, which can be downloaded here.
Getting started
What you can do with the BLUETOOTH function
About voice guidance
Supplied accessories
Checking the package contents
Replacing the earbuds
How to use the magnet clip
Parts and controls
Location and function of parts
About the indicator
Power/Charging
Charging the headset
1
Available operating time
Checking the remaining battery charge
System requirements for battery charge using USB
Turning on the headset
Turning off the headset
Making connections
How to make a wireless connection to BLUETOOTH devices
One-touch connection (NFC) compatible Android devices
One-touch connection (NFC) with a smartphone (Android 4.1 or later)
Disconnecting the smartphone by one touch (NFC)
Switching the device by one touch (NFC)
Android devices not compatible with one-touch connection (NFC)
Pairing and connecting with an Android smartphone
Connecting to a paired Android smartphone
iPhone (iOS devices)
Pairing and connecting with an iPhone
Connecting to a paired iPhone
Computers
Pairing and connecting with a computer (Windows 10)
Pairing and connecting with a computer (Windows 8/Windows 8.1)
Pairing and connecting with a computer (Windows 7)
Connecting to a paired computer (Windows 10)
Connecting to a paired computer (Windows 8/Windows 8.1)
Connecting to a paired computer (Windows 7)
Other BLUETOOTH devices
Pairing and connecting with other BLUETOOTH devices
Connecting to a paired BLUETOOTH device
Multi point connection
Connecting the headset to both a music player and a smartphone or mobile phone
Connecting the headset to 2 Android smartphones
2
Connecting the headset to an Android smartphone and an iPhone
Disconnecting BLUETOOTH connection (after use)
Using the supplied dedicated headphone cable
Listening to music
Listening to music via a BLUETOOTH connection
Listening to music from a device via BLUETOOTH connection
Controlling the audio device (BLUETOOTH connection)
Disconnecting BLUETOOTH connection (after use)
Sound quality mode
About the sound quality mode
Supported codecs
About the DSEE HX function
Making phone calls
Receiving a call
Making a call
Functions for a phone call
Disconnecting BLUETOOTH connection (after use)
Using the voice assist function
Using the voice assist function (Google App)
Using the voice assist function (Siri)
Using the apps
What you can do with "Sony | Headphones Connect" app
Installing "Sony | Headphones Connect" app
Important information
Precautions
Trademarks
Customer support websites
Troubleshooting
What can I do to solve a problem?
Power/Charging
3
4-698-993-11(2) Copyright 2017 Sony Corporation
The headset is not turned on.
Charging cannot be done.
Charging time is too long.
The headset cannot be recognized by a computer.
The remaining battery charge of the headset is not displayed on the screen of an iPhone or iPod touch.
Sound
No sound
Low sound level
Low sound quality
Sound skips frequently during playback.
BLUETOOTH
Pairing cannot be done.
Unable to connect the headset to a BLUETOOTH device with one-touch connection (NFC)
Unable to make a BLUETOOTH connection
Distorted sound
The BLUETOOTH wireless communication range is short, or the sound skips.
The headset does not operate properly.
No voice from callers
Low voice from callers
Resetting or initializing the headset
Resetting the headset
Initializing the headset to restore factory settings
4
Help Guide
Wireless Stereo Headset
h.ear in 2 Wireless (WI-H700)
What you can do with the BLUETOOTH function
The headset uses BLUETOOTH® wireless technology, allowing you to listen to music or make phone calls wirelessly.
Listening to music
You can receive audio signals from a smartphone or music player to enjoy music wirelessly.
Talking on the phone
You can make and receive a call with your hands free, while leaving your smartphone or mobile phone in your bag or
pocket.
4-698-993-11(2) Copyright 2017 Sony Corporation
5
Help Guide
Wireless Stereo Headset
h.ear in 2 Wireless (WI-H700)
About voice guidance
You hear voice guidance in the following situations via the headset.
When powering on: “Power on”
When powering off: “Power off”
When entering pairing mode: “BLUETOOTH pairing”
When establishing a BLUETOOTH connection: “BLUETOOTH connected”
When disconnecting a BLUETOOTH connection: “BLUETOOTH disconnected”
When checking the remaining battery charge: “Battery level high” / “Battery level medium” / “Battery level low”
When automatically turning off due to the low battery condition: “Please recharge headset”
4-698-993-11(2) Copyright 2017 Sony Corporation
6
Help Guide
Wireless Stereo Headset
h.ear in 2 Wireless (WI-H700)
Checking the package contents
After opening the package, check that all items in the list are included in the package. If items are missing, contact your
dealer.
Numbers in ( ) indicate the item amount.
Wireless Stereo Headset (1)
Micro-USB cable (approx. 50 cm (19 3/4 in.)) (1)
Dedicated headphone cable (approx. 1.0 m (39 3/8 in.)) (1)
Hybrid silicone rubber earbuds (SS/S/M/L 2 each)
Size M earbuds come attached to the headset.
Magnet clip (1)
The clip comes attached to the headset.
Reference Guide (1)
Operating Instructions (1)
Other documents (1 set) (*)
4-698-993-11(2) Copyright 2017 Sony Corporation
May not be supplied in some countries or regions.
*
7
Help Guide
Wireless Stereo Headset
h.ear in 2 Wireless (WI-H700)
Replacing the earbuds
The headset comes with the M size earbuds.
If the headset tends to come off or you feel a lack of low frequency sound, change the earbuds to another size to fit your
right and left ears comfortably and snugly.
A: SS size (one line)
B: S size (two lines)
C: M size (three lines)
D: L size (four lines)
4-698-993-11(2) Copyright 2017 Sony Corporation
Remove the earbuds.
Do not pinch the end of the earbud when removing it.
1
Attach the earbuds.
Do not attach the earbuds loose or skewed.
2
8
Help Guide
Wireless Stereo Headset
h.ear in 2 Wireless (WI-H700)
How to use the magnet clip
You can bundle the cables with the magnet clip when you do not use the headset.
Note
The magnet clip utilizes a magnet. If you bring a card that use a magnet close to the magnet clip, the magnet of the card may be
altered and the card become unusable.
4-698-993-11(2) Copyright 2017 Sony Corporation
9
Help Guide
Wireless Stereo Headset
h.ear in 2 Wireless (WI-H700)
Location and function of parts
Related Topic
left unit1.
Earbuds2.
right unit3.
L mark4.
Magnet clip
You can bundle the cables with the clip when you do not use the headset.
5.
R mark6.
N-mark7.
Tactile dot
The left unit has a tactile dot.
8.
Micro-USB port
Connect a computer to this port with the supplied micro-USB cable to charge the headset.
You can connect a playback device to this port with the supplied dedicated headphone cable.
9.
Indicator (blue/red)
Lights up in red during charging.
Lights up in red or blue to indicate the power or communication status of the headset.
10.
(power) button11.
Microphone
Picks up the sound of your voice when talking on the phone.
12.
+/- buttons
The + button has a tactile dot. Use this dot as a guide when you operate the headset.
13.
Multi-function button
/ button
Controls various call and playback functions.
This button has a tactile dot. Use this dot as a guide when you operate the headset.
14.
Built-in antenna
A BLUETOOTH antenna is built into the headset.
15.
10
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