Sony WI-SP510 Reference guide

Help Guide

Wireless Stereo Headset

WI-SP510

Use this manual if you encounter any problems, or have any questions.

Getting started

What you can do with the Bluetooth function

About the voice guidance

Supplied accessories

Checking the package contents

Replacing the earbuds

Replacing the arc supporters

When you have finished using the headset

On water resistant performance of the headset

Parts and controls

Location and function of parts

About the indicator

Wearing the headset

Power/Charging
Charging the headset
Available operating time
Checking the remaining battery charge
Turning on the headset
Turning off the headset
Making connections
How to make a wireless connection to Bluetooth devices
Android smartphone
Pairing and connecting with an Android smartphone
Connecting to a paired Android smartphone
iPhone (iOS devices)
Pairing and connecting with an iPhone
Connecting to a paired iPhone
Computers
Pairing and connecting with a computer (Windows 10)
Pairing and connecting with a computer (Windows 8.1)
Pairing and connecting with a computer (Mac)
Connecting to a paired computer (Windows 10)
Connecting to a paired computer (Windows 8.1)
Connecting to a paired computer (Mac)
Other Bluetooth devices
Pairing and connecting with a Bluetooth device
Connecting to a paired Bluetooth device
Multipoint connection
Connecting the headset to both a music player and a smartphone / mobile phone (multipoint connection)
Connecting the headset to 2 Android smartphones (multipoint connection)
Connecting the headset to an Android smartphone and an iPhone (multipoint connection)
Disconnecting Bluetooth connection (after use)
2

Listening to music
Listening to music via a Bluetooth connection
Listening to music from a device via Bluetooth connection
Controlling the audio device (Bluetooth connection)
Disconnecting Bluetooth connection (after use)
Supported codecs
Making phone calls
Receiving a call
Making a call
Functions for a phone call
Disconnecting Bluetooth connection (after use)
Using the voice assist function
Using the voice assist function (Google app)
Using the voice assist function (Siri)
Important information
Precautions
License notice
Trademarks
Customer support websites
Troubleshooting
What can I do to solve a problem?
Power/Charging
Unable to turn on the headset.
Charging cannot be done.
Charging time is too long.
The headset cannot be charged even if connecting the headset to a computer.
The remaining battery charge of the headset is not displayed on the screen of smartphone.
Sound
No sound
3

Low sound level

Low sound quality

Sound skips frequently.

Bluetooth connection

Pairing cannot be done.

Unable to make a Bluetooth connection.

Distorted sound

The headset does not operate properly.

Cannot hear a person on a call.

Low voice from callers

Noise interferes with your voice during a phone call or when using the voice assist function

Resetting or initializing the headset

Resetting the headset

Initializing the headset to restore factory settings

Help Guide

Wireless Stereo Headset

WI-SP510

What you can do with the Bluetooth function

The headset uses BLUETOOTH® wireless technology, allowing you to do the following.

Listening to music

You can receive audio signals from a smartphone or music player to enjoy music wirelessly.

Talking on the phone

You can make and receive calls hands-free, while leaving your smartphone or mobile phone in your bag or pocket.

Help Guide

Wireless Stereo Headset

WI-SP510

About the voice guidance

You will hear a voice guidance in the following situations via the headset.

When the headset is turned on: “Power on”

When the headset is turned off: “Power off”

When entering pairing mode: “Bluetooth pairing”

When establishing a Bluetooth connection: “Bluetooth connected”

When disconnecting a Bluetooth connection: “Bluetooth disconnected”

When informing the remaining battery charge: “Battery about XX %” (The “XX” value indicates the approximate

remaining charge. Use it as a rough estimate.) / “Battery fully charged”

When the remaining battery charge is low: “Low battery, please recharge headset”

When automatically turning off due to low battery: “Please recharge headset. Power off”

Help Guide

Wireless Stereo Headset

WI-SP510

Checking the package contents

After opening the package, check that all of the items in the list are included. If any items are missing, contact your

dealer.

Numbers in ( ) indicate the item amount.

Wireless Stereo Headset

USB Type-C® cable (USB-A to USB-C®) (approx. 20 cm (7.88 in.)) (1)

Long hybrid silicone rubber earbuds (SS/S/M/L 2 each)

M-sized long hybrid silicone rubber earbuds come attached to the left and right units of the headset at the time of

purchase.

The size of the earbuds can be determined based on the number of dotted lines inside the bottom of the earbuds.

SS size: 1 line

S size: 2 lines

M size: 3 lines

L size: 4 lines

Arc supporters (S/M/L 2 each)

M-sized arc supporters come attached to the left and right units of the headset at the time of purchase.

Help Guide

Wireless Stereo Headset

WI-SP510

Replacing the earbuds

M-sized long hybrid silicone rubber earbuds come attached to the left and right units of the headset at the time of

purchase. If the earbuds tend to come off or you feel that there is insufficient low frequency sound and a difference in

volume between the left and right units, change the earbuds to another size to comfortably and snugly fit your left and

right ears.

Long hybrid silicone rubber earbuds

The size of the earbuds can be determined based on the number of dotted lines inside the bottom of the earbuds.

SS size: 1 line

S size: 2 lines

M size: 3 lines

L size: 4 lines

Remove the earbud.

Do not pinch the end of the earbud when removing it.

Attach the earbud.

Firmly insert the earbud all the way. Do not attach the earbud in a loose or skewed manner.

Help Guide

Wireless Stereo Headset

WI-SP510

Replacing the arc supporters

M-sized arc supporters come attached to the left and right units of the headset at the time of purchase.

If you feel the size of the arc supporters does not fit to your ears, change the arc supporters to another size to

comfortably and snugly fit your left and right ears.

Remove the earbud, then remove the arc supporter.

Hold the base of the arc supporter when removing it. Do not pull the end of the arc supporter.

Attach the arc supporter.

Arc supporter (left)

A: front

B: backside

A: Align the flat parts

Align the protrusion of the arc supporter with the flat part of the sound conduit, and firmly insert the arc

supporter all the way. Do not attach the arc supporter in a loose or skewed manner.

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