Sony MDR-AS800BT Reference guide

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Wireless Stereo Headset

MDR-AS800BT

Use this manual if you encounter any problems, or have any questions.

Getting started

Making connections

Listening to music

Making phone calls

Important information

Help Guide

How to Use

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Troubleshooting

How to Use

Troubleshooting

4-546-398-11(2)

Troubleshooting

List of Topics

Table Of Contents

Help Guide MDR-AS800BT i

Getting started 1

Before first use 12

Read this first 39

Features 13

What you can do with the headset 40

Parts and controls 14

Location and function of parts 41

BLUETOOTH function indicator 43

Supplied accessories 15

List of the included items 44

Replacing the earbuds 46

Replacing the arc supporters 47

Changing the headset to Secure Fit Loop 49

Charging the headset 16

System requirements for battery charge using USB 52

Charging the headset 53

Available operating time 55

Checking the remaining battery charge 56

Making connections 2

BLUETOOTH connection 17

What you can do with the BLUETOOTH function 58

How to make a wireless connection to BLUETOOTH devices 59

One-touch connection (NFC) compatible Android devices 18

One-touch connection (NFC) with a smartphone (Android 4.1 or later) 60

One-touch connection (NFC) with a smartphone (Android 2.3.3 or later, and

less than Android 4.1) 62

Disconnecting the smartphone by one touch (NFC) 65

Switching the device by one touch (NFC) 66

Android devices not compatible with one-touch connection (NFC) 19

Pairing and connecting with an Android smartphone 67

Connecting to a paired Android smartphone 70

iPhone (iOS devices) 20

Pairing and connecting with an iPhone 73

Connecting to a paired iPhone 76

Other BLUETOOTH devices 21

TOC-1

Pairing and connecting with other BLUETOOTH devices 79

Connecting to a paired BLUETOOTH device 81

Multi point connection 22

Connecting the headset to both a music player and a smartphone or mobile

phone 83

Connecting the headset to 2 Android smartphones 84

Connecting the headset to an Android smartphone and an iPhone 86

Listening to music 3

Listening to music via a BLUETOOTH connection 23

Listening to music from a device connected via BLUETOOTH 88

Controlling the audio device (BLUETOOTH connection) 90

Disconnecting BLUETOOTH connection (after use) 91

Playback channel 24

Switching the left and right channels 92

Making phone calls 4

Making phone calls 25

Receiving a call 93

Making a call 95

Button functions for a phone call 97

Disconnecting BLUETOOTH connection (after use) 91

Important information 5

Precautions 26

Precautions 99

What is BLUETOOTH wireless technology? 101

Trademarks 27

Trademarks 103

Support website 28

Customer support websites 104

Troubleshooting 6

Troubleshooting 29

What can I do to solve a problem? 105

Power 30

The headset is not turned on. 106

Charging 31

Charging cannot be done. 107

Charging time is too long. 108

The headset cannot be recognized by a computer. 109

The remaining battery charge of the headset is not displayed on the screen of

TOC-2

an iPhone, iPad, or iPod touch. 110

Multi-function button operation 32

Sound volume cannot be adjusted. 111

Unable to go to previous or next song. 112

Unable to switch the left and right channels. 113

Sound 33

No sound 114

Low sound level 115

Low sound quality 116

Sound skips frequently during playback. 117

Pairing 34

Pairing cannot be done. 118

One-touch connection (NFC) 35

Unable to connect the headset to a BLUETOOTH device with one-touch

connection (NFC) 119

BLUETOOTH connection 36

Unable to make a BLUETOOTH connection 120

Distorted sound 121

The BLUETOOTH wireless communication range is short, or the sound skips.

122

The headset does not operate properly. 123

Phone calls 37

No voice from callers 124

Low voice from callers 125

Resetting or initializing the headset 38

Resetting the headset 126

Initializing the headset to restore factory settings 127

How to Use 7

Troubleshooting 10

TOC-3

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Go to Page Top

Wireless Stereo Headset

MDR-AS800BT

Getting started

Before first use

Features

Parts and controls

Supplied accessories

Charging the headset

4-546-398-11(2)

Help Guide

How to Use

Back Back to Top

Go to Page Top

Wireless Stereo Headset

MDR-AS800BT

Making connections

BLUETOOTH connection

One-touch connection (NFC) compatible Android devices

Android devices not compatible with one-touch connection (NFC)

iPhone (iOS devices)

Other BLUETOOTH devices

Multi point connection

4-546-398-11(2)

Help Guide

How to Use

Back Back to Top

Go to Page Top

Wireless Stereo Headset

MDR-AS800BT

Listening to music

Listening to music via a BLUETOOTH connection

Playback channel

4-546-398-11(2)

Help Guide

How to Use

Back Back to Top

Go to Page Top

Wireless Stereo Headset

MDR-AS800BT

Making phone calls

4-546-398-11(2)

Help Guide

How to Use

Back Back to Top

Go to Page Top

Wireless Stereo Headset

MDR-AS800BT

Important information

Precautions

Trademarks

Support website

4-546-398-11(2)

Help Guide

How to Use

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