Sony WF-SP900 Reference guide

Help Guide

Wireless Stereo Headset

WF-SP900

Use this manual when you have trouble or when you need to know how to use your player.

The color of the player sold in some countries/regions may differ from those shown above.

The contents of the Help Guide may be subject to change without notice due to updates to the product's specifications.

Getting Started

Before first use

Manuals and general information

Checking the contents of the package

Using the supplied accessories

Differences between the standard-type earbuds and Swimming Earbuds

Switching the earbuds

Switching the arc supporters
Using the leash cord
Installing Music Center for PC (Windows)
Installing Content Transfer (Mac)
Power and Charging
Turning the power on or off
Charging the battery
Reducing the battery consumption
Notes on charging the battery
Basic Operations
Parts and controls
Handling the player
How to place the player on your ears
Detaching the player
Lamp
Confirming statuses from the lamps on the player
Confirming statuses from the charging lamp on the charging case
About the voice guidance
Using the player in water
Water resistant and dust proofing performance of the player
Switching the earbuds to Swimming Earbuds
Preventing the player from falling off while you are swimming
Why does the sound become muffled when you swim?
Notes while swimming in a pool or the ocean
Notes on charging the battery after swimming
Adjusting the volume
Preventing unintentional volume operations
Volume operation in compliance with European and Korean Directives
Making Bluetooth connection to a smartphone
2

What you can do with the BLUETOOTH® function
Connecting the player to a smartphone
Connecting the player to an unpaired Android smartphone for the first time
Connecting the player to an unpaired iPhone for the first time
One-touch connections with a smartphone (NFC)
Connecting the player to a paired smartphone
Music playback on a smartphone
Turning the Bluetooth function on or off
Playing music from a smartphone
Selecting the player or a smartphone as the sound source
Notes on the Bluetooth function
Notes on playing music from a smartphone
Phone calls
Answering a call / hanging up a call
Rejecting a call
Notes on the volume for calls on smartphones
Using the voice-assist function
Using the voice-assist function (Google app)
Using the voice-assist function (Siri)
Using the smartphone applications
What you can do with the smartphone apps
Installing Sony | Headphones Connect
Installing Sony | Music Center
Transferring Music
Preparing music content
Using a Windows computer
Transferring content from a Windows computer using Music Center for PC
Transferring content using Windows Explorer
Importing content from the player to Music Center for PC
3

Using a Mac computer
Transferring content from a Mac computer using Content Transfer
Transferring content using Mac Finder
Creating a playlist on a computer
Notes on transferring content from a computer
Playing, organizing or deleting music of the player
Selecting the player or a smartphone as the sound source
Playing music on the player
Deleting music files from the player
Various Functions
Monitoring ambient sound while playing music (Ambient Sound Mode)
What is Ambient Sound Mode?
Using Ambient Sound Mode
Using Quick Sound Settings
Limiting the volume
Restarting, resetting and reformatting the player
Restarting the player
Restarting the charging case
Resetting and reformatting the player
Various information and system updates
Checking information on the player
Updating the system software
Announcement
Notes on handling the player
Notes on the headphones
Notes on the built-in battery
Notes on the sample data
Notes while swimming in a pool or the ocean
Notes on charging the battery after swimming
General Information
4

4-740-674-12(1) Copyright 2018 Sony Corporation
Maintenance
Customer support website
Specifications
Specifications
Battery life
Maximum recordable number of songs
Supported formats
System requirements
Troubleshooting
Power and charging
The player does not function. You cannot turn on the player.
You cannot charge the battery.
The built-in rechargeable batteries become depleted quickly even after the player and the charging case are fully charged.
Computer
The computer does not recognize the player inside the connected charging case.
Playing Music
Sound becomes muffled (low volume). There is no sound.
The player does not play tracks in the desired order.
The same track or album is played repeatedly. Tracks are played in random order.
Bluetooth connection
Pairing fails.
The Bluetooth connection fails.
One-touch connection (NFC) fails.
The sound skips frequently.
You cannot hear a person on a call./ The volume of a caller’s voice is low.
Others
How to maintain and clean the player after sports (swimming or running, etc.)
Tap sensors do not work. / You cannot adjust the volume.
5

Help Guide

Wireless Stereo Headset

WF-SP900

Before first use

Thank you for purchasing a player.

For information on laws, regulations, and trademark rights, refer to “Important Information” in the internal memory of

your unit. To read it, open the following folders in the system storage after you connect the unit to your computer.

[HEADSET] - [Information_HelpGuide] - [Important_Information]

After you double-click the [index.html] file, select a language.

Before you start using the player, read the topics under [Related Topic].

All other trademarks and registered trademarks are trademarks or registered trademarks of their respective holders.

In this manual, TM and ® marks are not specified.

Before you start using the player, check the following information.

Model names

Several model names appear in this [Help Guide]. Some models are not available depending on the country or region

where you purchased the player.

Computer system requirements

When you connect the player to a computer via the charging case, check the computer system requirements.

Battery charging

The batteries might be low when you use the player or the charging case for the first time. Charge the batteries before

use.

Illustrations

The illustrations shown in this [Help Guide] are for reference only. They may differ from the actual product.

Design and specifications are subject to change without notice.

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