Sonova Unitron T Max SP Pro User manual

Max

behind-the-ear (BTE)

hearing aid guide

A Sonova brand

Thank you

Thank you for choosing these hearing aids.

We care deeply about people with hearing

loss. We work closely with hearing healthcare

professionals to provide hearing solutions that

improve lives in meaningful ways.

Because hearing matters.

This user guide applies to the following

models:

Year of introduction: 2018

T Max™SP Pro

T Max™SP 800

T Max™SP 700

T Max™SP 600

T Max™SP 500

T Max™UP Pro

T Max™UP 800

T Max™UP 700

T Max™UP 600

T Max™UP 500

Your hearing aids

Hearing healthcare professional: _______________

___________________________________________

Telephone: _________________________________

Model:_____________________________________

Serial number: ______________________________

Replacement batteries:

Size 675 or

Size 13

Warranty: __________________________________

Program 1 is for: _____________________________

Program 2 is for: ____________________________

Program 3 is for: ____________________________

Program 4 is for: ____________________________

Date of purchase:____________________________

Quick reference

Changing batteries Low battery warning

2 beeps every

30 minutes

675

On/O

Plus

(+) signs

Lever

volume control

not activated

Push button

switching programs

volume control

not activated

Table of contents

Your hearing aids at a glance..................................................... 2

Warnings................................................................................... 4

SoundCore technology .............................................................10

Tinnitus masker ....................................................................... 11

Putting your hearing aids on your ears......................................14

Turning your hearing aids on and o ........................................15

Battery information ..................................................................17

Operating instructions............................................................. 20

Using the telephone................................................................ 26

Caring for your hearing aids..................................................... 29

Cleaning your hearing aids ...................................................... 30

Accessories............................................................................. 33

Assistive listening devices........................................................35

Troubleshooting guide..............................................................37

Warning to hearing aid dispensers (tocomplywith the

U.S. Food and Drug Administration (FDA) regulations) ............ 42

Information and explanation of symbols ................................. 44

Compliance information.......................................................... 48

Client feedback ....................................................................... 50

Additional notes....................................................................... 51

on o open

2 3

Your hearing aids at a glance

1 Earhook - your custom made earmold attaches

to your hearing aids using the earhook

2 Microphones - sound enters your hearing aids

via the microphones. Microphone shield -

protects microphones from dirt & debris

3 Push button - switches between listening

programs or changes the volume level,

depending on your customized tting

4 Lever - controls the volume

5 Battery door/on & o - close the door to turn on

your hearing aids, partly open the door to turn

o your hearing aids. Opening the door all the

way gives you access to change the battery

6 Earmold - allows the sound to pass from the

hearing aids to the ear and holds the hearing

aids in place

7 Power slim tube - sound travels down the tube to

the ear canal

T Max BTE hearing aids

4 5

Warnings

The intended use of hearing aids is to

amplify and transmit sound to the ears and

hereby compensate for impaired hearing.

The hearing aids (specially programmed for

each hearing loss) must only be used by the

intended person. They should not be used

by any other person as they could damage

hearing.

Hearing aids should only be used as directed

by your physician or hearing healthcare

professional.

Hearing aids will not restore normal hearing

and will not prevent or improve a hearing

impairment resulting from organic conditions.

Do not use your hearing aids in explosion

hazard areas.

Allergic reactions to hearing aids are

unlikely. However, if you experience itching,

redness, soreness, inflammation or a burning

sensation in or around your ears, inform your

hearing healthcare professional and contact

your physician.

In the unlikely case that any parts remain in

the ear canal aer the removal of the hearing

aid, contact a physician immediately.

The following is only applicable for persons

with active implantable medical devices (i.e.

pacemakers, debrillators, etc.):

- Keep the wireless hearing aid at least 15 cm

(6 inches) away from the active implant.

- If you experience any interference, do not

use the wireless hearing aids and contact

the manufacturer of the active implant.

Please note that interference can also

be caused by power lines, electrostatic

discharge, airport metal detectors etc.

Special medical or dental examination

including radiation described below, may

adversely aect the correct functioning of

your hearing aids. Remove and keep them

outside the examination room/area before

undergoing:

- Medical or dental examination with X-ray

(also CT scan).

6 7

body, immediately consult your physician

without any delay!

The magnet may aect some medical

devices or electronic systems. Always keep

the magnet (or the telephone equipped

with the magnet) at least 30 cm (12”) away

from pacemakers, credit cards or other

magnetically sensitive devices.

Precautions

The use of hearing aids is only part of

hearing rehabilitation; auditory training and

lip reading instruction may be required as

well.

In most cases, infrequent use of hearing

aids does not provide full benet. Once you

have become accustomed to your hearing

aids, wear your hearing aids everyday all

day.

Your hearing aids use the most modern

components to provide the best possible

sound quality in every listening situation.

However, communication devices such

as digital mobile phones can create

- Medical examinations with MRI/NMRI

scans, generating magnetic elds.

- Hearing aids don’t need to be removed

when passing security gates (airports etc.).

If X-ray is used at all, it will be in very low

doses, and will not aect the hearing aids.

Special care should be exercised in wearing

hearing aids when maximum sound

pressure levels exceed 132 decibels. There

may be a risk of impairing your remaining

hearing. Speak with your hearing healthcare

professional to ensure the maximum output

of your hearing aids is suitable for your

particular hearing loss.

Magnet and battery warnings

WARNING: Device batteries are hazardous

and can cause serious injuries if they are

swallowed or placed inside any part of

the body, whether the battery is used or

new! Keep out of the reach of children,

individuals with cognitive impairment, or

pets. If you suspect that a battery was

swallowed or placed inside any part of the

8 9

interference (a buzzing sound) in hearing

aids. If you experience interference from a

mobile phone being used close by, you can

minimize this interference in a number of

ways. Switch your hearing aids to another

program, turn your head in a dierent

direction or locate the mobile phone and

move away from it.

Labeling

The serial number and year of manufacture are

located inside the battery door.

Mobile phone compatibility rating

Some hearing aid users have reported a

buzzing sound in their hearing aids when

they are using mobile phones, indicating

that the mobile phone and hearing aid may

not be compatible. According to the ANSI

C63.19 standard (ANSI C63.19-2011 American

National Standard Methods of Measurement

of Compatibility Between Wireless

Communications Devices and Hearing Aids),

the compatibility of a particular hearing aid and

mobile phone can be predicted by adding the

rating for the hearing aid immunity to the rating

for the mobile phone emissions. For example,

the sum of the hearing aid rating of 2 (M2/T2)

and a telephone rating of 3 (M3) would result

in a combined rating of 5. Any combined rating

that equals at least 5 would provide “normal

use”; a combined rating of 6 or greater would

indicate “excellent performance.”

The immunity of this hearing aid is at least

M2/T2. The equipment performance

measurements, categories and system

10 11

Tinnitus masker

Tinnitus masker uses broadband noise to

provide temporary relief of tinnitus.

Tinnitus masker warnings

The tinnitus masker is a broadband sound

generator. It provides a means of sound

enrichment therapy that can be used as

part of a personalized tinnitus management

program to provide temporary relief from

tinnitus.

The underlying principle of sound

enrichment is to provide supplementary

noise stimulation which can help defocus

your attention from your tinnitus and avoid

negative reactions. Sound enrichment,

coupled with instructional counseling, is an

established approach to managing tinnitus.

Air conduction hearing aids with the

tinnitus masker are to be tted by a hearing

healthcare professional familiar with the

diagnosis and management of tinnitus.

classications are based upon the best

information available but cannot guarantee that

all users will be satised.

The performance of the individual hearing

aids may vary with individual mobile phones.

Therefore, please try this hearing aid with your

mobile phone or, if you are purchasing a new

phone, please be sure to try it with your hearing

aid prior to purchase.

SoundCore technology

SoundCore™includes four intelligent features

working together to understand your listening

environment making the fluid adjustments

needed so you can actively participate in every

conversation across every environment.

12 13

Should you develop any side eects

while using the tinnitus masker, such as

headaches, nausea, dizziness or heart

palpitations or experience a decrease

in auditory function such as decreased

loudness tolerance, worsening of tinnitus,

or speech not as clear, you should

discontinue use of the device and seek

medical attention.

The volume of the tinnitus masker can be

set to a level which could lead to permanent

hearing damage when used for a prolonged

period of time. Should the tinnitus masker

be set to such a level in your hearing aid,

your hearing healthcare professional will

advise you of the maximum amount of time

per day you should use the tinnitus masker.

The tinnitus masker should never be used at

uncomfortable levels.

Important information

The tinnitus masker generates sounds that are

used as part of your personalized temporary

tinnitus management program to provide relief

from tinnitus. It should always be used as

prescribed by a hearing healthcare professional

who is familiar with the diagnosis and treatment

of tinnitus.

Good health practice requires that a person

reporting tinnitus have a medical evaluation by

a licensed ear physician before using a sound

generator. The purpose of such an evaluation

is to ensure that medically treatable conditions,

which may be causing tinnitus, are identied

and treated prior to using a sound generator.

The tinnitus masker is intended for adults 18

years of age or older who have both hearing loss

and tinnitus.

14 15

Putting your hearing aids on your ears

Your hearing aids may be color-coded with a

small dot on the battery door:

red = right ear; blue = le ear.

BTEs with earmolds

1. Hold the earmold between

your thumb and index

nger. The opening should

be pointing in towards your

ear canal with the hearing

aid resting upwards over

the top of your ear.

2. Carefully insert the earmold

in your ear. The earmold

should t into your ear

snugly and comfortably.

3. Place the hearing aid over

the top of your ear.

Turning your hearing aids on and o

The battery door acts as an on and o switch.

1. ON: Close the battery door

fully.

Note: It may take 5 seconds

before the hearing aid turns

on. Your hearing healthcare

provider can additionally

increase the start up delay if required.

2. OFF: Partially open the

battery door.

o

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