Sonova Lyric4 User manual

The contact lens for your ear™

Phonak LyricTM4

User Guide

Your hearing aid

1. Introduction to Lyric 5

2. Adjusting and removing Lyric 9

3. Follow-up care and replacement 18

Further information

4. Frequently asked questions 20

5. Service and warranty 26

6. Compliance information 27

7. Information and explanation of symbols 28

8. For the US market only, complies 33

with the FDA regulations

9. Privacy Notice 39

10. Important safety information 41

Contents

This user guide is valid for the following hearing aid

model:

Non wireless model CE mark applied

Lyric4 2020

Lyric. The contact lens for your ear.

Thank you for choosing Lyric, the rst extended wear

hearing aid that is 100% invisible. Lyric requires a lot

less interaction and handling compared to conventional

hearing aids. We are convinced that your Lyric will

provide valuable benets to your daily life.

Your hearing aids have been developed by Phonak – the

world leader in hearing solutions based in Zurich,

Switzerland.

Please read this user guide carefully in order to safely

operate your Lyric hearing aids and to benet from all

the possibilities they have to oer.

If you have any questions, please consult your hearing

care professional.

Phonak – life is on

www.phonak.com

1. Introduction to Lyric

aInsertion handle

bMicrophone protection

c“This side up” indication

dMicrophone and

signal processor

eReceiver

fBattery

gMedial seal

hLateral seal

iRemoval loop

1.1 What makes Lyric dierent

Lyric is comfortably placed in the ear canal by a Lyric

trained hearing care professional and can be used

24 hours a day, seven days a week, for months at a time.

No surgery or anesthesia is required. Unlike many

other hearing aids, Lyric is positioned totally inside the

ear canal and uses your ear’s anatomy to provide

natural sound quality.

1.2 What you can expect with your new Lyric

Adjusting to your new hearing aid

Like all hearing aids, Lyric requires an adjustment period.

For most people, Lyric becomes comfortable within

a few days. Others may take up to two weeks to adjust

to Lyric.

You may notice some initial discomfort when sleeping.

Try to sleep with as little direct pressure on your ears

as possible. Sleeping on your back is ideal.

If your ear is itchy, do not scratch or pull at the ear.

Instead, gently massage the side of your face near

your ear.

Getting used to new sounds and sound quality

Usually, hearing loss progresses slowly over years. So it

is not unusual for things to sound a bit loud or strange

when you rst wear Lyric. The voices of your friends and

loved ones – and perhaps even your own voice – may

sound dierent for a while.

At rst, you may also notice normal environmental

sounds such as the refrigerator running, road noise from

the tires on the car and heels clicking on the oor while

walking. Within a short period of time, you will notice

such sounds less as they become part of your everyday

hearing world.

The following chapter provides instructions on how to

use your Lyric. Please read it carefully.

2.1 Using the SoundLync

The SoundLync contains a small black magnet that

functions like a remote control to change the settings

of your Lyric (see instructions chapters 2.2 – 2.5).

SoundLync

aKeychain housing

bMagnet

cRemoval tool

dCap

2. Adjusting and removing Lyric

10 11

To be able to use the SoundLync, unscrew the magnet

from the keychain housing and hold it inside the ear

canal without touching the hearing aid.

Attached to one end of the magnet is a small tool

that can be used to safely remove Lyric from your

ear in urgent situations.

Note: Please be aware that Lyric is muted for one

second after a beep is played. It is also muted during

the beep series when changing the volume.

2.2 Putting Lyric in SLEEP mode

While the hearing aid is ON, hold the magnet inside

the ear canal without touching the hearing aid.

You will hear 2 beeps.

Remove the magnet from your ear.

Note: Sleep mode is a setting for acoustic transparency.

In this setting, Lyric compensates the damping caused

by the hearing aid itself. It sounds like you are not

wearing a hearing aid.

2.3 Turning Lyric OFF

While the hearing aid is ON, hold the magnet inside

the ear canal without touching the hearing aid.

Wait until you hear 2 beeps.

Continue to hold the magnet in place until you

hear 4 more beeps. (There is a short pause between

the rst 2 and the last 4 beeps).

12 13

Remove the magnet from your ear.

Note: Be aware when Lyric is OFF, it acts as an earplug.

2.4 Turning Lyric ON

To switch Lyric ON, from either SLEEP mode or OFF,

hold the magnet inside the ear canal without touching

the hearing aid.

Wait until you hear 1 beep.

Remove the magnet from your ear.

2.5 Adjusting the volume

Put the hearing aid in SLEEP Mode – 2 beeps. Remove

the magnet from the ear canal.

Wait until Lyric unmutes.

Insert the magnet into the ear canal again and turn

the hearing aid ON – 1 beep. Keep the magnet

inside the ear canal.

Continue to hold the magnet inside your ear canal.

Lyric will start to increase the volume one step from

where it was set previously. Each step is indicated

by a beep. Once you reach the maximum level, Lyric

will play a double beep. If you leave the magnet in

place, Lyric will continue to cycle to your lowest

volume setting and increase the volume steps from

the softest to the loudest level.

Remove the magnet from your ear when you reach

the desired volume level.

Note: Whenever you turn Lyric ON or take the hearing

aid out of SLEEP mode, the volume will be set auto-

matically at the last volume level chosen.

2.6 SoundLync quick reference

ON 1 beep

SLEEP 2 beeps

OFF 2 beeps (hold)

4 beeps

Volume 2 beeps (remove magnet)

1 beep (hold & wait)

Beep sequence

Double beep (highest volume level)

14 15

2.7 Self-removal instructions

Removing Lyric

You should not have to remove Lyric between routine

oce visits. If you do need to remove the hearing

aid for any reason and a Lyric trained hearing care

professional is not available, you may remove the

hearing aid yourself, or a family member or friend can

help you remove it. Once you remove Lyric from your

ear, it cannot be reinserted.

Step 1: If Lyric is still working, turn it OFF using the

magnet (see the instructions in chapter 2.3).

Step 2: Unscrew the cap on the magnet to expose

the removal tool. Firmly hold the removal tool as you

would hold a pencil, with your hand braced against

your cheek. Slowly and gently insert the removal tool

into the ear canal until it lightly touches the hearing

aid.

16 17

Step 3: Use a gentle circular motion to engage the

removal loop. You should feel a slight resistance when

you tug on it. Gently remove the hearing aid using a

gradual circular motion.

Step 4: When the hearing aid is out of the ear, place it

into its container. See your Lyric trained hearing care

professional as soon as possible to have your ear canal

examined. Please return the used hearing aid to your

hearing care professional.

Note: Lyric can be removed using a blunt-nosed

tweezer if the removal tool is not available. Use the

tweezer to grasp the handle on the hearing aid

and gently remove the hearing aid using a circular

motion. This requires the help of a family member

or friend. Please be especially careful if you are not

removing the hearing aid yourself and advise the

person helping you to work slowly in a circular motion

when removing Lyric.

Warning: If the device or part of the device cannot be

removed, contact your hearing care professional for

help.

18 19

After Lyric is placed in your ear(s), your Lyric trained

hearing care professional may schedule a follow-up

appointment to make any necessary programming

adjustments or to answer any questions you may have.

For hearing aid replacements, your Lyric trained hearing

care professional will either instruct you to call the

oce for an appointment when the hearing aid stops

functioning or will schedule an appointment for retting

your Lyric at a predetermined time interval. When

the hearing aid ceases to function, it should be removed

within 24 hours.

If removal by your Lyric trained hearing care professional

is not possible within 24 hours, you may remove the

hearing aid yourself, or a family member or friend may

remove it for you. Please see chapter 2.7 for instructions

on removal of Lyric.

3. Follow-up care and replacement

Caring for Lyric

Lyric may be worn 24/7, for months at a time,

even while showering. Lyric is water resistant,

not waterproof, and should not be completely

submerged underwater. Do not submerge your

head unless you wear a custom made earplug to

protect Lyric from water exposure.

You can protect Lyric by minimizing its exposure to

hairspray, conditioners, gels, cologne, hair dyes,

or any corrosive liquid. To protect the SoundLync, avoid

dropping it on hard surfaces, exposing it to heat, or

subjecting it to any other activities that may demagnetize

it.

For more information, contact your Lyric trained

hearing care professional.

Maximizing battery life

In normal use, the battery will last for months at a

time. Putting Lyric in SLEEP mode when going to sleep

will extend wear time.

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