Sinclair MS-E36AI User manual

USER'S MANUAL

MULTI SYSTEM SERIES

outdoor unit

MS-E36AI, MS-E42AI

User Notice

The total capacity of the indoor units which runs at the same time can not exceed

150% of that of the outdoor units, otherwise, the cooling (heating) effect of each

indoor unit would be poor.

Switch the main power on 8 hours before starting the unit, helpful for a successful

startup.

It is a normal phenomenon that the indoor unit fan will still run for 20~70 seconds

after the indoor unit receives the “stop” signal so as to make full use of after-heat

for the next operation.

When the running modes of the indoor and outdoor units conflict, it will be

indicated on the display of the wired controller in five seconds and then the indoor

unit will stop. In this case, they can back to the normal condition by harmonizing

their running modes: the cooling mode is compatible with the dehumidifying mode

and the fan mode can go with any other mode. If the supply power fails when the

unit is running, then the indoor unit will send the “start” signal to the outdoor unit

three minutes later after power recovery.

Do not frequently power on/off the unit, otherwise it would cause the compressor,

fan, mainboard, electrostatic expansion valve, or other important component

damaged, and then make the unit fail.

During installation, the communication cable and the power cord must not be

twisted together but instead separated with an interval of at least 2cm, otherwise

the unit is likely to run abnormally.

Cautions for the Debugging and Maintenance Personnel.

During debugging and maintenance, prior to the startup of the compressor make

sure the heating belt of the compressor has been energized for at least eight

hours! Once the compressor is started, it must be guaranteed that it works

continuously for at least 30 minutes, otherwise it would be damaged!

This appliance can be used by children aged from 8 years and above and persons

with reduced physical, sensory or mental capabilities or lack of experience and

knowledge if they have been given supervision or instruction concerning use of

the appliance in a safe way and understand the hazards involved. Children shall

not play with the appliance. Cleaning and user maintenance shall not be made by

children without supervision.

The appliance shall be installed in accordance with national wiring regulations.

If the supply cord is damaged, it must be replaced by the manufacturer, its service

agent or similarly qualified persons in order to avoid a hazard.

This series outdoor Multi system series

thewithmatchedunits are

conditons

working

sametheunderunitindoor

exported to European Union.

Correct Disposal of this product

This marking indicates that this product should not be disposed

with other household wastes throughout the EU. To prevent possible

harm to the environment or human health from uncontrolled waste

disposal, recycle it responsibly to promote the sustainable reuse of

material resources. To return your used device, please use the return

and collection systems or contact the retailer where the product was

purchased. They can take this product for environmental safe recycling.

R410A(R32/125:50/50):2087.5

Contents

1 Safety Precautions................................................................... 1

2 Installation Instructions ............................................................ 2

2.1 Installation Location and Matters Needing Attention...................2

2.2 Installation of the Outdoor Unit...................................................6

2.3 Connection between Indoor and Outdoor Units..........................8

2.4 Refrigerant Charging and Trial Running................................... 11

3 Working Principles of the Unit................................................ 15

4 Parts and Components of the Unit......................................... 16

5 Maintenance.......................................................................... 17

5.1 Check before the Seasonal Use...............................................17

5.2 Check after the Seasonal Use..................................................17

6 Troubleshooting..................................................................... 18

6.1 Check before Contacting Service Center .................................18

6.2 Problem Handling ....................................................................19

6.3 Error Description......................................................................19

6.4 After-Sales Service...................................................................26

7 Function Description.............................................................. 26

8 Performance Parameters....................................................... 27

1 Safety Precautions

Please read this manual carefully before using and operating correctly as

instructed in this manual.

Please especially take notice of the following two symbols：

Warning! It indicates improper operation which will lead to human casualty or

severe injury.

Caution! It indicates improper operation which will lead to injury or property

damage.

Warning!

The installation should be committed to the appointed service center,

otherwise it will cause water leakage, electric shock or fire etc..

Please install the unit in a place where is strong enough to withstand the

weight of the unit, otherwise, the unit would fall down and cause injury or

death.

The drain pipe should be installed as instructed in the manual to guarantee the

proper drainage, meanwhile it should be insulated to prevent condensing,

otherwise the improper installation would cause water leakage and then wet

the household wares in the room.

Do not use or place any inflammable, combustible or any noxious substance

next to the unit.

Under the occurrence of an error (like burning smell etc.), please cut off the

main power supply of the unit.

Keep good ventilation in the room to avoid oxygen deficit.

Never insert your finger or any other object into the air outlet/inlet grille.

Please take notice of the supporting frame of the unit to see if it is damaged

over the long time period of use.

Never refit the unit and contact the sales agent or the professional installation

personnel for the repair or relocation of the unit.

Non-professional personnel are prohibited to dismantle the electric box owing

to the high voltage of the outdoor unit.

An all-pole disconnection switch having a contact separation of at least 3mm

in all poles should be connected in fixed wiring.

Caution!

Before installation, please check if the power supply corresponds with the

requirement specified on the nameplate and also check its security.

Before using the unit, please check if the piping and wiring are correct to avoid

water leakage, refrigerant leakage, electric shock, or fire etc..

The main power supply must be earthed to avoid the hazard of electric shock

and never connect this earth wire to the gas pipe, running water pipe,

lightening rod or phone cable’s earth lead.

Turn off the unit after it runs at least five minutes, otherwise its service life will

be shortened.

Do not allow children operate this unit.

Do not operate this unit with wet hands.

Cut off the main power supply prior to the cleaning of the unit or the

replacement of the air filter.

When the unit is not to be used for a long time, please cut off the main power

supply of the unit.

Do not expose the unit to the moist or corrosive circumstances.

Never step on the unit or place any object on it.

It is suggested to have a power-on test annually.

2 Installation Instructions

2.1 Installation Location and Matters NeedingAttention

The installation of the unit must comply with the national and local safety

regulations. The installation quality directly affects the normal use, so the user should

not carry out the installation personally, instead, the installation and debugging should

be done by technician according to this manual. Only after that, can the unit be

energized.

(1) How to select the installation location for the indoor unit

1) Where there is no direct sunlight.

2) Where the top hanger, ceiling and the building structure are strong enough to

withstand the weight of the unit.

3) Where the drain pipe can be easily connected to outside.

4) Where the flow of the air inlet/outlet is not blocked.

5) Where the refrigerant pipe of the indoor unit can be easily led to outside.

6) Where there is no inflammable, explosive substances or their leakage.

7) Where there is no corrosive gas, heavy dust, salt mist, smog or moisture.

(2) How to select the installation location for the outdoor unit

1) The outdoor unit must be installed where the bearing surface is stable and

secure enough.

2) The outdoor unit and indoor unit should be placed as close as possible to

minimize the length and bends of the refrigerant pipe.

3) Do not install the outdoor unit under the window or between the buildings to

prevent the normal running noise entering the room.

4) Where the flow of the air inlet/outlet is not blocked.

5) The outdoor unit should be installed where ventilation is in good condition so

that the unit can take in and discharge enough air.

6) Do not install the unit where there are inflammable and explosive substances

and where there is heavy dust, salt fog and other severely polluted air.

No air guiding pipe is allowed to be installed at the air inlet/outlet of the outdoor unit.

Under the heating mode, the condensate water would drip down from the base frame

and would be frozen when the outdoor ambient temperature is lower than 0℃(32℉).

Besides, the installation of the outdoor unit should not affect the heat radiation of the

unit.

CAUTION!

The unit installed in the following places is likely to run abnormally. If unavoidable,

please contact the professional personnel at the Sinclair

appointed service center.

Where is full of oil.

Alkaline soil off the sea.

Where there is sulfur gas (like sulfur hot spring).

Where there are devices with high frequency (like wireless devices, electric

welding devices, or medical equipments).

Special circumstances.

(3) Electric Wiring

1) The installation must be done in accordance with the national wiring

regulations.

2) Only the power cord with the rated voltage and exclusive circuit for the air

conditioning can be used.

3) Do not pull the power cord by force.

4) The electric installation should be carried out by the professional personnel as

instructed by the local laws, regulations and also this manual.

5) The diameter of the power cord should be large enough and once it is

damaged it must be replaced by the dedicated one.

6) The earthing should be reliable and the earth wire should be connected to the

dedicated device of the building by the professional personnel. Besides, the

air switch coupled with the leakage current protection switch must be

equipped, which is of enough capacity and of both magnetic and thermal

tripping functions in case of the short circuit and overload.

Table 1

Models Power Supply Capacity of the Air Switch Recommended Cord

（pieces×sectional area）

MS-E36AI 220-240V~ 50Hz 32A 4mm2×3

MS-E42AI 220-240V~ 50Hz 32A 4mm2×3

Notes:

①.The specifications of the breaker and power cable listed in the table above are

determined based on the maximum power (maximum amps) of the unit.

②.The specifications of the power cable listed in the table above are applied to

the conduit-guarded multi-wire copper cable (like, YJV copper cable,

consisting of PE insulated wires and a PVC cable jacket) used at 40°С and

resistible to 90°С (see IEC 60364-5-52). If the working condition changes,

they should be modified according to the related national standard.

③.The specifications of the breaker listed in the table above are applied to the

breaker with the working temperature at 40°С. If the working condition

changes, they should be modified according to the related national standard.

(4) Earthing Requirements

1) The air conditioner is classified into the Class I appliances, so its earthing

must be reliable.

2) The yellow-green line of the air conditioner is the earth line and can not be

used for other purpose, cut off or fixed by the tapping screw, otherwise it

would cause the hazard of electric shock.

3) The reliable earth terminal should be provided and the earth wire can not be

connected to any of the following places.

a) Running water pipe.

b) Coal gas pipe.

c) Sewage pipe.

d) Other places where the professional personnel think unreliable.

MS-E36AI

Fig.1

MS-E42AI

Fig.2

(5) Noise Precautions

1) The air conditioning unit should be installed where ventilation is in good

condition, otherwise the working capability of the unit would be reduced or

working noise would be increased.

2) The air conditioning unit should be installed on the base frame which is stable

and secure uncouth to withstand the weight of the unit, otherwise it would

incur vibration and noise.

3) During the installation, a consideration should be taken that the produced hot

air or noise should not affect neighbors or surroundings.

4) Do not stack obstacles near the air outlet of the outdoor unit, otherwise it

would reduce the working capability of the unit or increase the working noise.

5) In the event of the occurrence of abnormal noise, please contact the sales

agent as soon as possible.

(6) Accessories for Installation

Refer to the packing list for the accessories of the indoor and outdoor units

respectively.

2.2 Installation of the Outdoor Unit

(1) Precautions for the Installation of the Outdoor Unit

The following rules should be followed when the installation location is being

considered so as to let the unit run well enough.

1) The discharged air from the outdoor unit won’t return back and enough space

should be left for maintenance around the unit.

2) The installation location should be in good condition so that the unit is able to

take in and discharge enough air. Besides, make sure there is no obstacle at

the air inlet/outlet of the unit. If there is, remove it.

3) The unit must be installed where it is secure enough to support the weight of

the unit and capable of reducing to some extent noise and vibration to make

sure they do not bother your neighbors.

4) The designated lifting hole must be used for lifting the unit and protect the unit

carefully during lifting to prevent damaging the mental sheet which would

result in rusting in future.

5) The unit should be installed where there is as little as direct sunlight.

6) The unit must be installed where the rain water and defrosting water can be

drained.

7) The unit must be installed where the unit won’t be covered by the snow and

won’t be affected by rubbish and oil fog.

8) Rubber or spring shock absorbers should be used during the installation of the

outdoor unit to meet the noise and vibration requirements.

9) The installation dimensions should meet the requirement covered in this

manual and the outdoor unit must be fixed securely.

10)The installation should be carried out by the professionally skilled personnel.

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