Siemens Q3920 User manual

PRINTED IN U.S.A.

USER GUIDE

Q3920 3G TO 4G RETROFIT GUIDE

JANUARY 2022

DOCUMENT NO. OBE-00-22-01

VERSION A.1

Siemens Mobility, Inc.

One Penn Plaza,

Suite 1100,

New York, NY 10119

1-800-793-SAFE

www.usa.siemens.com/rail-manuals

OBE-00-22-01 JANUARY 2022

Version No.: A.1

PROPRIETARY INFORMATION

The material contained herein constitutes proprietary and confidential information, and is the

intellectual property of Siemens Mobility, Inc. (Siemens) protected under United States patent,

software it describes are for authorized use only, and may not be: (i) modified, translated,

reverse engineered, decompiled, disassembled or used to create derivative works; (ii) copied or

reproduced for any reason other than specific application needs; or (iii) rented, leased, lent,

sublicensed, distributed, remarketed, or in any way transferred; without the prior written

authorization of Siemens. This proprietary notice and any other associated labels may not be

removed.

TRANSLATIONS

The manuals and product information of Siemens Mobility, Inc. are intended to be produced and

read in English. Any translation of the manuals and product information are unofficial and can

be imprecise and inaccurate in whole or in part. Siemens Mobility, Inc. does not warrant the

accuracy, reliability, or timeliness of any information contained in any translation of manual or

product information from its original official released version in English and shall not be liable for

any losses caused by such reliance on the accuracy, reliability, or timeliness of such

information. Any person or entity that relies on translated information does so at his or her own

risk.

WARRANTY INFORMATION

Siemens Mobility, Inc. warranty policy is as stated in the current Terms and Conditions of Sale

document. Warranty adjustments will not be allowed for products or components which have

been subjected to abuse, alteration, improper handling or installation, or which have not been

operated in accordance with Seller's instructions. Alteration or removal of any serial number or

identification mark voids the warranty.

SALES AND SERVICE LOCATIONS

Technical assistance and sales information on Siemens Mobility, Inc. products may be obtained

at the following locations:

SIEMENS MOBILITY, INC.

2400 NELSON MILLER PARKWAY

939 S. MAIN STREET

LOUISVILLE, KENTUCKY 40223

MARION, KENTUCKY 42064

TELEPHONE: (502) 618-8800 TELEPHONE: (270) 918-7800

FAX:

(502) 618-8810

CUSTOMER SERVICE:

(800) 626-2710

SALES & SERVICE:

(800) 626-2710

TECHNICAL SUPPORT:

(800) 793-7233

WEB SITE:

www.usa.siemens.com/rail-manuals

FAX:

(270) 918-7830

FCC RULES COMPLIANCE

The equipment covered in this manual has been tested and found to comply with the limits for

Class A digital devices, pursuant to part 15 of the FCC Rules. These limits are designed to

provide reasonable protection against harmful interference when the equipment is operated in a

commercial environment. This equipment generates, uses, and can radiate radio frequency

energy and, if not installed and used in accordance with the instruction manual, may cause

harmful interference to radio communications. Operation of this equipment in a residential area

is likely to cause harmful interference in which case the user will be required to correct the

interference at his/her own expense.

iii

OBE-00-22-01 JANUARY 2022

Version No.: A.1

DOCUMENT HISTORY

Version Release

Date

Sections

Changed Details of Change

A JAN 2022 Initial Release

A.1 JAN 2022

Added note on pages 1-1 & 1-9 to instruct the

user to upgrade software once new 4G kit has

been installed.

Added software upgrade procedure (Section

1.3).

OBE-00-22-01 JANUARY 2022

Version No.: A.1

TABLE OF CONTENTS

PROPRIETARY INFORMATION .................................................................................................................. ii

TRANSLATIONS........................................................................................................................................... ii

WARRANTY INFORMATION ....................................................................................................................... ii

SALES AND SERVICE LOCATIONS ........................................................................................................... ii

FCC RULES COMPLIANCE......................................................................................................................... ii

DOCUMENT HISTORY ................................................................................................................................iii

NOTES, CAUTIONS, AND WARNINGS...................................................................................................... vi

ELECTROSTATIC DISCHARGE (ESD) PRECAUTIONS...........................................................................vii

1Q3920 EOT 3G TO 4G CONVERSION..............................................................................................1-1

1.1 Components Required.................................................................................................................1-1

1.1.1 Materials ......................................................................................................................1-1

1.1.2 Tools ............................................................................................................................1-1

1.2 Procedure to Perform Q3920 EOT 3G to 4G Conversion...........................................................1-1

1.3 Procedure to Upgrade 9VA88 Software in the Q3920 EOT......................................................1-10

1.3.1 PUMP Utility Configuration ........................................................................................1-10

1.3.2 Set EOT to “True Colors” to Load New Software ......................................................1-12

1.3.3 Verify Successful Software Upload ...........................................................................1-15

OBE-00-22-01 JANUARY 2022

Version No.: A.1

LIST OF FIGURES

Figure 1-1 Open EOT Rear Panel ...........................................................................................................1-2

Figure 1-2 Remove Electronic Box Assembly from EOT Chassis...........................................................1-3

Figure 1-3 Open Electronic Box Assembly Rear Panel ...........................................................................1-4

Figure 1-4 Removing 3G Antenna Assembly...........................................................................................1-5

Figure 1-5 Remove entire PCBA to replace the 3G Board with the 4G Board........................................1-6

Figure 1-6 Installing the 4G Antenna Assembly ......................................................................................1-7

Figure 1-7 Installing the Electronic Box Assembly into the EOT Chassis ...............................................1-8

Figure 1-8 Reinstalling the EOT Chassis Rear Panel..............................................................................1-9

Figure 1-9 Product Upgrade Monitor Program (PUMP) Utility Screen ..................................................1-10

Figure 1-10 Run Window .......................................................................................................................1-10

Figure 1-11 Registry Editor Window ......................................................................................................1-11

Figure 1-12 Registry Editor Navigation ..................................................................................................1-11

Figure 1-13 Edit String Window .............................................................................................................1-12

Figure 1-14 PUMP Utility Screen with all Functions Displaying.............................................................1-12

Figure 1-15 Communication Setup Window ..........................................................................................1-13

Figure 1-16 PUMP Utility Screen Fields to Populate Data ....................................................................1-13

Figure 1-17 Communicate Window........................................................................................................1-14

Figure 1-18 Communication Setup Window ..........................................................................................1-14

Figure 1-19 Communication Setup Window ..........................................................................................1-15

OBE-00-22-01 JANUARY 2022

Version No.: A.1

NOTES, CAUTIONS, AND WARNINGS

Throughout this manual, notes, cautions, and warnings are frequently used to direct the reader’s

attention to specific information. Use of the three terms is defined as follows:

WARNING

INDICATES A POTENTIALLY HAZARDOUS SITUATION WHICH, IF NOT

AVOIDED, COULD RESULT IN DEATH OR SERIOUS INJURY.

WARNINGS ALWAYS TAKE PRECEDENCE OVER NOTES, CAUTIONS,

AND ALL OTHER INFORMATION.

CAUTION

REFERS TO PROPER PROCEDURES OR PRACTICES WHICH IF NOT

STRICTLY OBSERVED, COULD

RESULT IN A POTENTIALLY

HAZARDOUS SITUATION AND/OR POSSIBLE DAMAGE TO

EQUIPMENT. CAUTIONS TAKE PRECEDENCE OVER NOTES AND ALL

OTHER INFORMATION, EXCEPT WARNINGS.

NOTE

Generally used to highlight certain informa

tion relating to the topic under

discussion.

If there are any questions, contact Siemens Mobility, Inc. Application Engineering

vii

OBE-00-22-01 JANUARY 2022

Version No.: A.1

ELECTROSTATIC DISCHARGE (ESD) PRECAUTIONS

Static electricity can damage electronic circuitry, particularly low voltage components such as the

integrated circuits commonly used throughout the electronics industry. Therefore, procedures

have been adopted industry-wide which make it possible to avoid the sometimes invisible

damage caused by electrostatic discharge (ESD) during the handling, shipping, and storage of

electronic modules and components. Siemens Industry, Inc. has instituted these practices at its

manufacturing facility and encourages its customers to adopt them as well to lessen the likelihood

of equipment damage in the field due to ESD. Some of the basic protective practices include the

following:

•Ground yourself before touching card cages, assemblies, modules, or components.

•Remove power from card cages and assemblies before removing or installing modules.

•Remove circuit boards (modules) from card cages by the ejector lever only. If an ejector lever is not

provided, grasp the edge of the circuit board but avoid touching circuit traces or components.

•Handle circuit boards by the edges only.

•Never physically touch circuit board or connector contact fingers or allow these fingers to come in

contact with an insulator (e.g., plastic, rubber, etc.).

•When not in use, place circuit boards in approved static-shielding bags, contact fingers first. Remove

circuit boards from static-shielding bags by grasping the ejector lever or the edge of the board

only. Each bag should include a caution label on the outside indicating static-sensitive contents.

•Cover workbench surfaces used for repair of electronic equipment with static dissipative workbench

matting.

•Use integrated circuit extractor/inserter tools designed to remove and install electrostatic-sensitive

integrated circuit devices such as PROM’s (OK Industries, Inc., Model EX-2 Extractor and Model

MOS-40 Inserter (or equivalent) are highly recommended).

•Utilize only anti-static cushioning material in equipment shipping and storage containers.

For information concerning ESD material applications, please contact the Technical Support Staff

at 1-800-793-7233. ESD Awareness Classes and additional ESD product information are also

available through the Technical Support Staff.

viii

OBE-00-22-01 JANUARY 2022

Version No.: A.1

This Page Intentionally Left Blank

Q3920 EOT 3G TO 4G CONVERSION

_________________________________________________________________________________________________________

1-1

OBE-00-22-01 JANUARY 2022

Version No.: A.1

SECTION 1

Q3920 EOT 3G TO 4G CONVERSION

1 Q3920 EOT 3G TO 4G CONVERSION

The following procedure provides step-by-step instructions to convert the Q3920 EOT from 3G

to 4G operation.

NOTE

After installing the 4G Antenna Assembly kit, the user must

upgrade the

MCM firmware to the latest version (Z224-9VA88-A01 Revision S). Refer to

Section 1.3 of this document for instructions.

Contact Siemens Technical Support to request the

latest version of this

software.

1.1 Components Required

1.1.1 Materials

The 3G to 4G conversion uses the Siemens part number: Z927-01145-0000.

1.1.2 Tools

Standard electronic hand tools will be used to perform the conversion procedure.

1.2 Procedure to Perform Q3920 EOT 3G to 4G Conversion

The 3G to 4G conversion is a simple procedure which should take approximately 15 minutes to

perform. The steps to complete the conversion are as follows:

STEP 1

Remove the rear eight (8) cover screws, as shown in Figure 1-1, to gain access to the antenna

assemblies and the modem circuit board.

Q3920 EOT 3G TO 4G CONVERSION

_________________________________________________________________________________________________________

1-2

OBE-00-22-01 JANUARY 2022

Version No.: A.1

STEP 2

Remove the eight (8) mounting screws holding the Electronic Box assembly to the EOT chassis

as shown in Figure 1-1.

Figure 1-1 Open EOT Rear Panel

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