Sharp MX4111N User manual

20/04/2015

MX-4111N

MX-5111N

Technical Handy Guide

APRIL 2015

CONTENT

Product Specification

EEPROM Replacement Procedure

Product Options

HDD Replacement Procedure

Consumables

MX-EB12 Mirroring Kit

Initial Setup

SD Card Replacement Procedure

Colour Calibration

Firmware & Print Driver Revision

Updated

Maintenance

Test Simulation

Operating System Support

Trouble Codes

Electrical

Sensor Location

Coin Vend Interface

Jam Cause Codes

Firmware Upgrade

Repair Hints

Updated

Firmware Recovery

Technical Bulletin Index

Updated

E-Manual Update

Document Reference

Watermark Update

Notes

PRODUCT SPECIFICATION

SHARP

MX-4111N

MX-5111N

General Specification

Original paper size:

Max. A3

Printed Paper Size:

Tray : A3-A5R, Bypass : A3W-A5R

Standard Paper Capacity:

1,100 (500-sheet x 2, 100-sheet Multi bypass)

Maximum Paper Capacity:

5600 (500-sheet x 4, 100-sheet Multi bypass, 3500 LCC)

Paper Weight:

Tray : 60g/m2-220g/m2 Bypass : 55g/m2-256g/m2

Output Capacity:

400-sheet (centre: STD) Opt: MX-TRX2 100-sheet right tray

Warm-up Time:

30 sec

34 sec

Operation Panel:

10.1” Colour WSVGA

Resolution:

9,600 (equivalent) x 600 dpi (Copy),

9,600 (equivalent) x 600 dpi or 1200 x 1200 dpi (Printer)

Memory:

SD Card: 4 GB (Std), ICU:2 GB (Std.), Printer: 1 GB (Std), 1 GB (Opt)

HDD Capacity:

160GB

Duplex:

STD (60g/m2-220g/m2)

Dimensions (WDH):

643 x 761 x 966 mm

Weight:

126kg

127kg

Average Monthly Volume:

30-70K, Max 100K

40-80K, Max 150K

Environmental

Power Consumption:

Max. 1.84kW

TEC Value (Measured):

3.55 kWh

4.12 kWh

Noise (Measured):

Operating: 56db, (Max 70db), Waiting 45db

Emission (Actual):

Ozone: 0.2mg/h (B/W), 1.2mg/h (Col).

Dust: 0.5mg/h (B/W), 1.3mg/h (Col).

Styrene: 0.05mg/h (B/W), 0.09mg/h (Col).

Copier Specification

Copy Speed (Max.):

41ppm (A4), 19ppm (A3)

51ppm (A4), 23ppm (A3)

E-Sort / SOPM:

Yes / Yes (Colour and B/W)

First Copy Time (OC):

B/W: 4.7sec, Col 6.7sec

B/W: 4.1sec, Col 5.7sec

First Copy Time (DSPF):

B/W: 7.4sec, Col 10.3sec

B/W: 6.7sec, Col 9.2sec

Continuous Copy:

Max 999

Scan Resolution:

Colour: 600 x 600 dpi, B/W: 600 x 400 dpi (OC only)

600 x 400 dpi / 600 x 600 dpi

Zoom Range:

25 - 400% (DSPF 25 - 200%)

Tandem Copy:

STD

Document Filing

Capacity:

10GB (Quick Folder) + 76GB (Main/Custom Folder)

Quick Folder:

Max: 3,000 pages or 3,000 files

Main/Custom Folder:

Max: 20,000 pages or 3,000 files

User Registrations:

1000

Preview Thumbnails:

Supported

Document Feeder

Type:

STD. (DSPF)

Original capacity:

Max 150 sheets (80 g/m2)

Max Replacement Speed:

Copy Mode: 75opm (B/W), 51opm (Colour)

Image Send Mode: 75opm (B/W), 75opm (Colour)

Reference: opm (Original/Images per Minute)

SHARP

PRODUCT SPECIFICATION

MX-4111N

MX-5111N

Printer

Print Speed (Max.):

41ppm (A4), 19ppm (A3)

51ppm (A4), 23ppm (A3)

PDL (Emulation):

STD: PCL6, Opt: MX-PK11 (PS3), MX-PUX1 (XPS)

Interface:

USB2.0, 10Base-T / 100Base-TX / 1000BaseT

Supported OS:

Windows® XP* / Vista*, Windows® 7*, Windows® 8*, Windows® 8.1*

Windows® Server 2003* / 2008* / 2008R2 / 2012 (*32/64bit).

Mac OSX 10.2.8, 10.3.9, 10.4.11, 10.5.x, 10.6.x, 10.7.x, 10.8.x, 10.9.x,

10.10.x with MX-PK11.

XPS - Windows Vista only (Opt: MX-PUX1 & MX-ARSM10)

Bundled Utility Software

Status Monitor

USB Direct Print (Pull):

STD: JPEG, TIFF, PRN, PCL.

PDF, Encrypted PDF, PS Opt: PS3 (MX-PK11) is required.

XPS Opt:(MX-PUX1 & MX-ARSM10) are required

Tandem Print:

Yes (with MX2610/3110/3610/4111/5111N series only)

Pantone Colour (LUT):

Supported

Airprint Support:

Not Supported

Sharpdesk Mobile:

Supported (via Wireless Access Point or MX-EB13)

Opt: MXPK11 is required for full functionality.

Network Scanner

Requirement:

STD

Resolution:

100, 150, 200, 300, 400, 600 dpi

Format:

Mono: TIFF, PDF, Encrypted PDF & PDF/A

Colour: TIFF, JPEG, XPS, PDF, Encrypted PDF & PDF/A

Opt: MX-EB11 Compact PDF

Destination:

Desktop, FTP , Folder (SMB), USB memory, E-mail, HDD, I-Fax,

TWAIN / WIA compliant

User Registrations:

Max 500 (one touch), 500 (group)

Bundled Utility Software:

Network Scan Tool, Sharpdesk v3.3 (1 license)

Facsimile

Requirement:

Opt : MX-FX11

Communication Formula:

Super G3

Transmission Speed:

2sec.range(Super G3/JBIG) 6sec.range(G3/ECM)

Communication Line:

PSTN

Dial Registration:

Max 2000

Compression:

MH,MR,MMR,JBIG

Inbound Routing:

Yes (TIFF, XPS & PDF Format)

PC Fax:

Yes (For Windows only)

Output Finisher

Model:

Opt: MX-FNX9

Opt: MX-FN10

Opt: MX-FN11

Opt: MX-FN18

Type:

Inner Finisher

Saddle Finisher

4K Staple

Finisher

4K Saddle Finisher

Output Capacity:

500 sheets

1000 sheets

4000 sheets

Functionality:

50 sheets

multi-staple

A4: 50sheets /

A3: 30sheets) ,

Off-set shifting,

Opt: Hole punch

(MX-PNX1)

50 sheets

multi-staple

A4 : 50sheets /

A3: 25sheets) ,

Off-set shifting,

Opt: Hole punch

(MX-PNX5)

50 sheets multi-

staple

A4 : 50 sheets /

A3 : 30 sheets) ,

Off-set shifting,

Opt: Hole punch,

(MX-PNX6)

50 sheets multi-

staple

A4 : 50 sheets /

A3 : 30 sheets) ,

Off-set shifting,

Opt: Hole punch,

(MX-PNX6)

Saddle Stitch Ability:

N/A

Max. 15 sheets

N/A

Max. 15 sheets

PRODUCT OPTIONS

SHARP

MX-PUX1

XPS Expansion

MX-PK11

PS3 Expansion

MX-FNX9

Inner Finisher

MX-PNX1

Hole Punch

MX-TRX2

Exit Tray Unit (R)

MX-FX11

Fax Expansion

MX-PF10

Barcode Font

MX-ARSM10

Expansion Memory

MX-FWX1

Internet Fax Kit

MX-EB11

PDF Compression Kit

MX-KB11(N)

External Keyboard

MX-FN10

Saddle Finisher

MX-PNX5

Hole Punch

MX-RB11

Paper Pass Unit

MX-FR33(U)

Data Security Kit

MX-LC11

3500 Sheet LCC (A4)

MX-AM10

Web Browsing Kit

MX-EB12(N)

Mirroring Kit (HDD)

MX-DE15

1 x 500 sheet Desk

MX-FN11

Finisher (4K)

MX-PNX6

Hole Punch

MX-FN18

Saddle Finisher (4K)

MX-PNX6

Hole Punch

MX-DE16

2 x 500 sheet Desk

MX-AMX1

Application Integration Module

MX-AMX2

Application Communication Module

MX-AMX3

External Account Module

MX-UN01A / UN05A

Sharp OSA-Network Scanner Tool (1 / 5 license kit)

MX-UN10A / UN50A

Sharp OSA-Network Scanner Tool (10 / 50 license kit)

MX-UNHA

Sharp OSA-Network Scanner Tool (100 license kit)

SHARP

PRODUCT OPTIONS

Machine Options

Model

Description

Comment

MX-DE15

Stand/500-sheet paper drawer

MX-DE16

Stand/500x2-sheet paper drawer

MX-LC11

3,500 sheets large capacity tray

MX-TRX2

Exit tray unit

MX-FNX9

Finisher

MX-PNX1

Punch module (A: 2, B: 3, C: 4, D: 4 wide)

Requires MX-FNX9

MX-RB11

Paper pass unit

MX-FN10

Saddle finisher

Requires MX-RB11

MX-PNX5

Punch module (A: 2, B: 3, C: 4, D: 4 wide)

Requires MX-FN10

MX-FN11

Finisher (4000 sheets)

MX-FN18

Saddle finisher (4000 sheets)

MX-PNX6

Punch module (A: 2, B: 3, C: 4, D: 4 wide)

Requires MX-FN11 or MX-FN18

MX-PK11

PS3 expansion kit

MX-PUX1

XPS expansion kit

MX-ARSM10 is required

MX-ARSM10

Expansion memory board

For MX-PUX1

MX-PF10

Barcode font kit

MX-FX11

Facsimile expansion kit

MX-FWX1

Internet-Fax expansion kit

AR-SU1

Stamp unit

MX-EB11

PDF high compression kit

MX-EB12

Mirroring kit

MX-EB12N

Mirroring kit N

MX-AM10

Web browsing kit

MX-KB11(N)

Keyboard unit N

MX-EB13

USB Wireless Adaptor

MX-AMX1

Application integration module

MX-AMX2

Application communication module

Cannot install with MX-FR33

MX-AMX3

External account module

MX-FR33

Data security kit (CC version)

MX-FR33U

Data security kit (Commercial version)

MX-USX1

Sharpdesk Additional license kit (1 license)

MX-USX5

Sharpdesk Additional license kit (5 licenses)

MX-US10

Sharpdesk Additional license kit (10 licenses)

MX-US50

Sharpdesk Additional license kit (50 licenses)

MX-USA0

Sharpdesk Additional license kit (100 licenses)

MX-UN01A/05A

Sharp OSA-Network Scanner Tool (1/5 license)

MX-AMX2 is required.

(MXPK11 is also required

for Direct PDF Print).

MX-UN10A/50A

Sharp OSA-Network Scanner Tool (10/50 licenses)

MX-UN1HA

Sharp OSA-Network Scanner Tool (100 licenses)

CONSUMABLES

SHARP

CONSUMABLES

MX-4111N, MX-5111N

Product Code

Description / Contents

Approx. Life

MX-51GTBA

Black Toner Cartridge

(A4 @ 5%)

40k

MX-51GTCA

Cyan Toner Cartridge

(A4 @ 5%)

18k

MX-51GTMA

Magenta Toner Cartridge

(A4 @ 5%)

MX-51GTYA

Yellow Toner Cartridge

(A4 @ 5%)

PROCESS UNIT:

MX-51GVBA

Black Developer

150k

MX-51GVSA

Colour Developer Kit (CMY)

100k

MX-51GUSA

Drum Unit (Complete):-

150k (Mono)

100k (Colour)

MX-31GRSA

OPC Drum

MX-510MK

Main Charge Kit:-

Main charge unit

Cleaning blade AR

Cleaning gum AS

MX-510CU

PTC Kit:-

PTC unit.

300k

MX-510HB

Waste Toner Collector:-

Includes LSU cleaner x 3

50k (approx.)

MX-C31FL

Ozone Filter Kit:-

Ozone filter.

150k

MX-310PD

Paper Dust Removing Kit:-

Paper dust removal unit.

150k

FUSING UNIT:

MX-361FB

MX-510FB*

Fusing Belt Kit:-

Fusing belt.

Meandering Suppress collar x 2.

200k

MX-510LH

Pressure Roller Kit:-

Fusing roller.

Pressure roller.

200k

MX-510WB

Web Cleaning Kit:-

Web roller.

Web guide shaft x 2.

Web pressure roller.

Web pressure roller bearing x 2

200k

TRANSFER SECTION:

MX-510B1

Primary Transfer Belt Kit:-

Primary transfer belt AR.

300K

MX-510TL

Primary Transfer Blade Kit:-

Primary transfer blade AR.

300K

MX-310B2

Secondary Transfer Belt Kit:-

Secondary transfer belt D3.

300K

*MX-510FB has been discontinued

SHARP

CONSUMABLES

CONSUMABLES:

MX-4111N, MX-5111N

Product Code

Description / Contents

Approx. Life

MX-SCX1

Staple Cartridge (for MX-FNX9 & MX-FN10)

5000 staples (x 3)

AR-SC2

Staple Cartridge (for MX-FN11 & MX-FN18)

5000 staples (x 3)

AR-SC3

Saddle Staple Cartridge (for MX-FN10 & MX-FN18)

2000 staples (x 3)

AR-SV1

Stamp Cartridge (for AR-SU1)

2 cartridges

SERVICE ROTATION:

MX-510U1

Primary Transfer Belt Unit

For Service Rotation

MX-410U2

Secondary Transfer Belt Unit

MX-411FU

Fusing Unit (230v) for MX-4111N only

MX-510FU

Fusing Unit (230v) for MX-5111N only

Note:

The consumable life may vary, depending on the document density, temperature, humidity and machine

operation.

INITIAL SETUP

SHARP

DEVELOPER SET-UP

Sim 25-02 Auto Developer Adjustment - Select CMYK.

Toner Installation must be performed after Auto Developer Adjustment is

completed.

**For optimum image quality & performance, it is recommended to setup &

install developer at the customer site.

Clean LSU Dust Proof Glass.

TONER INSTALLATION & REPLENISHMENT

Install CMYK Toner Cartridges.

Caution:

DO NOT open any Exterior Cover, Power OFF/ON or enter Simulation Mode

during Initial Toner Replenishment.

PRODUCT ACTIVATION & FIRMWARE UPGRADE

Activation of Optional Product(s):- System Settings –Product Key.

Sim 22-05 Check Firmware version(s):- Upgrade to latest version.

INITIAL SETUP

Sim 26-01 Right Tray Installation:- Yes/No.

Sim 26-02 LCC Installation (Paper Size):- A4.

Sim 26-06 Machine Destination.

Sim 26-35 Set Multi Error Counter:- Set to 1 (Multi Count).

Sim 26-50 Long Paper Support (up to 1200mm):- 0 = Disable, 1 = Enable.

Sim 26-52 Non Printed Paper Counter Set-up.

Sim 55-03 Process Mixed Size Pages (orientation) when Printing in Duplex:-

SSW 3-6, 0 = Disable, 1 = Enable.

Sim 55-03 Toner Remain Status Display: SSW 22-5, 0 = Disable, 1 = Enable.

System Settings: Adjust Date/Time (Inc. Daylight Saving setting).

Keyboard Language Setting (For Embedded & Optional Keyboards):-

System Settings –Default Settings –Keyboard Select: Set English(US)

Network Settings –Print Port Settings: Disable WSD.

Set cassette size by adjusting the guides in the cassette.

Paper Size & Type Setting:- System Settings –Paper Tray Settings.

SHARP

INITIAL SETUP

PRINT IMAGE POSITION & MAGNIFICATION

Automatic Adjustment:-

Sim 50-28 BK MAG ADJ (Main Scan Mag).

SETUP/PRINT ADJ (Lead, Offset or All).

Manual Adjustment:-

Sim 50-10 BK MAG (inside dimension) to 240mm.

Sim 50-10 Image Off Centre Adjustment.

Sim 50-05 Printer Lead Edge & Void Adjust.

IMAGE SKEW & COLOUR REGISTRATION

Sim 61-04 Image Skew Adjustment (Black):- Select A3 Paper

Sim 50-22 Colour Registration/Skew & OPC Drum Phase Adjustment:-

Check/Adjust SKEW (CMY) so value is Close to 0 as possible

(Result=OK)

COLOUR CALIBRATION

Sim 46-74 Engine & Printer Colour Calibration:- Select FACTORY Mode.

COPY IMAGE QUALITY

Check Image Quality (Copy Mode) –Density, Magnification, Lead Edge & Void.

If NG, perform the following adjustments as required:-

Sim 46-01 Copy Density Adjust. (Colour).

Sim 46-02 Copy Density Adjust. (B/W).

Sim 46-09 DSPF Copy Density Adjust.

Sim 50-28 OC ADJUST (Lead, Offset & Mag).

SPF ADJ:(Lead, Offset & Sub scan).

Manual Adjustment (Magnification, Lead Edge, Void, Off Centre etc):-

Sim 48-01 Magnification Adjustment (OC & SPF).

Sim 50-01 Lead/Rear Edge, Loss & Void Adjust.

Sim 50-12 OC & SPF Off Centre Adjust.

PRINT IMAGE QUALITY

Check Image Quality (Print Mode) –Density.

Sim 64-05 PCL Density Test Page.

Sim 64-06 PS Density Test Page [MX-PK11 only].

INITIAL SETUP

SHARP

PERIPHERAL / OPTION CONFIGURATION

FAX OPTION –MX-FX11

Sim 66-02 Fax SW Setting (Destination).

Sim 66-10 Fax Memory Clear (For Extended Memory).

Sim 66-39 Fax Destination Set.

SADDLE FINISHER –MX-FN10, MX-FN18

Sim 03-10 Saddle Fold/Staple Position Adjustment.

Sim 26-65 Finisher Alarm Mode:-

Limit number of Copies in staple mode (ON/OFF).

ACRE –SCAN COMPRESSION KIT MX-EB11

Sim 22-05 Check ACRE firmware version - must be 02.00.A1 (or higher):-

Upgrade to latest version using Sim 49-01.

EXTERNAL ACCOUNTING MODULE –MX-AMX3

Sim 55-03 Auto clear function before Copy job execution:-

SSW 1-5 0 = Disable, 1 = Enable.

Sim 55-03 USB Card Reader detection control:-

SSW 6-8 0 = Disable, 1 = Enable.

Sim 55-03 Continuous print mode (job queuing for OSA):-

SSW 24-7 0 = Disable, 1 = Enable.

MFP DATA BACKUP

Sim 22-06 Data Simulation Print.

Device Clone & Storage Backup.

Sim 56-01 Backup EEPROM Data to HDD.

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