Samsung WF328 User manual

Samsung Laundry

WF328***

Version 02 has

front pump

Look for

Version #

anytime parts

or service

information

are needed for

a product.

Version

Changes

Model Version Numbers

Sample

•Version 02 of the WF328 has the pump in front

•Serial (S5) May 2009 and after have the new front mounted pump ass'y.

There may be other differences, like the hoses and DD Motor.

•DC31-00054A pump is used on ALL of our washers.

•If you have a DC96-01414A pump ass'y, you can take off the pump and

use it.

Sometimes the Version change is in the field before the parts

look-up is updated. If any doubt, call GPCA

Model Version Numbers

0001 = 02

Temperatures

Location considerations

Do not install your washer in areas where water

may freeze, since your washer will always

maintain some water in its water valve, pump, and

hose areas. This can cause damage the belts, the

pump, hoses and other components. Operating

temperature should be above 60°F.

Extended Cycle Time

Sometimes No Spin

•What 3 things cause extended time Spin

issue?

–Out of Balance –45 min. or more, at Spin Cycle

–Over Sudsing - 1 hour or more, at Spin Cycle

–Poor Drain - up to 15 minutes for each drain

cycle

–Any other thoughts?

Out of Balance

•When the unbalance time exceeds 15 minutes during the

spin cycle, it executes the untying operation to balance

the load. It will tumble at 50 RPM and add water and

pump out twice, then generate an error (dc) the third

time. This will last about 30 minutes.

•Temperatures under 60°may cause unit not to spin and

generate an error (dc)

–See bulletin on early WF218 for software change on Main PCB

•Installation issues –Not leveled, Not locking the lock

nuts, Bending legs or frame when lifting, Shipping bolts

in place, Springs or struts broken or loose.

•Installed on slippery floor without rubber foot pads.

•Not properly locked on pedestal.

When installing a washer and dryer on

the first or second floor, leaving this

much of the leg bolt exposed is not

recommended.

Vibration/Balance Issues

Use on slippery floors for stability.

There is one in each package, so

order 4 of them

Washer foot damage

Floor Model sale. Washer slid

across warehouse concrete floor Washer sliding/walking on

consumer’s concrete floor over time.

This will cause the washer to “walk” during spin cycles

and may cause a no spin condition.

No Description Image

1 Tighten the lock-nut up against the base frame.

Put a couple of articles of clothing inside and place

paper strips under each leg. And then, put the unit

into Spin Mode as follows.

1. Power ON press SIGNAL and EXTRA RINSE for 3

seconds

2. Press the Delay Start and Silver Care Keys for 3

seconds to enter Quick Spin Test Mode.

As its speed increases, try to pull out the paper

stripes.

Notice! If you find foot-print on the paper, or the

paper is slipped out, lower the regarding leg slightly

and tighten up its lock-nut against the bottom plate.

And, repeat the test until there is no slip-out or foot-

print.

Notice! Partial circle footprint on paper could

indicate a bent leg or frame.

Paper

Washer Vibration Testing

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