Samsung Flexwash WV60M9900A series User manual

FlexWash™

User manual

WV60M9900A*

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Contents

English2

Contents

Safety information 4

What you need to know about the safety instructions 4

Important safety symbols 4

Important safety precautions 5

Critical installation warnings 6

Installation cautions 8

Critical usage warnings 8

Usage cautions 10

Critical cleaning warnings 14

Regulatory notice 15

Installation 18

Unpacking your washer 18

What’s included 19

Installation requirements 21

Step-by-step installation 25

Before you start 35

Initial settings 35

Laundry guidelines 35

Guide to cleaning agents 38

Operations 43

Upper washer 43

Lower washer 45

Simple steps to start 50

Samsung Smart Home 51

Special features 53

Maintenance 56

General considerations 56

Upper washer 59

Lower washer 61

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Contents

English 3

Troubleshooting 67

Checkpoints 67

Samsung Smart Home 72

Information codes 73

Specications 77

Fabric care chart 77

Protecting the environment 78

Declaration of conformity 78

Specication sheet 79

Cycle chart 80

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Safety information

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English4

Safety information

Congratulations on your new Samsung washer. This manual contains important

information on the installation, use and care of your appliance. Please take some time to

read this manual to take full advantage of your washer’s many benets and features.

What you need to know about the safety instructions

Please read this manual thoroughly to ensure that you know how to safely and efciently

operate the extensive features and functions of your new appliance. Please store the

manual in a safe location close to the appliance for future reference. Use this appliance

only for its intended purpose as described in this instruction manual.

Warnings and Important Safety Instructions in this manual do not cover all possible

conditions and situations that may occur. It is your responsibility to use common sense,

caution, and care when installing, maintaining and operating your washer.

Because the following operating instructions cover various models, the characteristics of

your washer may differ slightly from those described in this manual and not all warning

signs may be applicable. If you have any questions or concerns, contact your nearest

service center or nd help and information online at www.samsung.com.

Important safety symbols

What the icons and signs in this user manual mean:

WARNING

Hazards or unsafe practices that may result in severe personal injury, death and/or

property damage.

CAUTION

Hazards or unsafe practices that may result in personal injury and/or property damage.

NOTE

Indicates that a risk of personal injury or material damage exists.

These warning signs are here to prevent injury to yourself and others.

Please follow them explicitly.

After reading this manual, store it in a safe place for future reference.

Read all instructions before using the appliance.

As with any equipment that uses electricity and moving parts, potential hazards exist.

To safely operate this appliance, familiarize yourself with its operation and exercise care

when using it.

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Important safety precautions

WARNING

To reduce the risk of re, electric shock, or injury to persons

when using your appliance, follow basic precautions, including the

following:

1. Read all instructions before using the appliance.

2. Do not wash or dry articles that have been previously cleaned in, washed in, soaked

in, or spotted with gasoline, dry-cleaning solvents, other ammable or explosive

substances as they give off vapors that could ignite or explode.

3. Do not allow children to play on or in the appliance. Close supervision of children is

necessary when the appliance is used near children.

4. Before the appliance is removed from service or discarded, remove the door to the

washing or drying compartment.

5. Do not reach into the appliance if the drum is moving.

6. Do not install or store this appliance where it will be exposed to the weather.

7. Do not tamper with controls.

8. Do not repair or replace any part of the appliance or attempt any servicing unless

specically recommended in the user-maintenance instructions or in published user

repair instructions that you understand and have the skills to carry out.

9. Do not add gasoline, dry-cleaning solvents, or other ammable or explosive substances

to the wash water. These substances give off vapors that could ignite or explode.

10. Under certain conditions, hydrogen gas may be produced in a hot water system

that has not been used for 2 weeks or more. HYDROGEN GAS IS EXPLOSIVE. If the

hot water system has not been used for such a period, before using a washer or

combination washer-dryer, turn on all hot water faucets and let the water ow from

each for several minutes. This will release any accumulated hydrogen gas. As the gas is

ammable, do not smoke or use an open ame during this time.

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Critical installation warnings

State of California Proposition 65 Warning (US only)

This product contains chemicals known to the State of California to

cause cancer and birth defects or other reproductive harm.

The installation of this appliance must be performed by a qualied technician or service

company.

• Failure to do so may result in electric shock, re, an explosion, problems with the

product, or injury.

The appliance is heavy, therefore take care when lifting it.

Plug the power cord into a wall socket that meets local electrical specications. Use the

socket for this appliance only, and do not use an extension cord.

• Sharing a wall socket with other appliances, using a power strip, or extending the

power cord may result in electric shock or re.

• Ensure that the voltage, frequency, and current supplied to the washer matches those

listed in the product specications. Failure to do so may result in electric shock or re.

Plug the power plug into the wall socket rmly.

Have this appliance installed by a qualied technician or service company.

• Failing to do so may result in electric shock, re, an explosion, problems with the

product, or injury.

Remove all foreign substances such as dust or water from the power plug terminals and

contact points using a dry cloth on a regular basis.

• Unplug the power plug and clean it with a dry cloth.

• Failure to do so may result in electric shock or re.

Plug the power plug into the wall socket so that the cord is running towards the oor.

• If you plug the power plug into the socket in the opposite direction, the electric wires

within the cable may be damaged and this may result in electric shock or re.

Keep all packaging materials out of the reach of children as these may be dangerous.

• If a child places a plastic bag over his or her head, he or she can suffocate.

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If the appliance, power plug, or power cord is damaged, contact your nearest Samsung

service center for service.

This appliance must be properly grounded.

Do not ground the appliance to a gas pipe, plastic water pipe, or telephone line.

• This may result in electric shock, re, an explosion, or problems with the product.

• Never plug the power cord into a socket that is not grounded correctly. Make sure that

the socket is in accord with local and national regulations.

Do not install this appliance near a heater or any ammable material.

Do not install this appliance in a humid, oily or dusty location, or in a location exposed to

direct sunlight or water (rain drops).

Do not install this appliance in a location exposed to low temperatures.

• Frost may cause the tubes to burst.

Do not install this appliance in a location where gas may leak.

• This may result in electric shock or re.

Do not use an electric transformer to power the washer.

• This may result in electric shock or re.

Do not use a damaged power plug, damaged power cord, or loose wall socket.

• This may result in electric shock or re.

Do not pull or bend the power cord excessively.

Do not twist or tie the power cord.

Do not hook the power cord over a metal object, place a heavy object on the power cord,

insert the power cord between objects, or push the power cord into the space behind the

appliance.

• This may result in electric shock or re.

Do not pull the power cord when unplugging the power plug.

• Unplug the power plug by pulling the plug.

• Failure to do so may result in electric shock or re.

This appliance should be positioned so that the power plug, the water supply taps, and the

drain pipes are accessible.

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Installation cautions

CAUTION

This appliance should be positioned in such a way that the power plug is easily accessible.

• Failure to do so may result in electric shock or re due to electric leakage.

Install your appliance on a solid, level oor that can support its weight.

• Failure to do so may result in abnormal vibrations, movement, noise, or problems with

the product.

Critical usage warnings

WARNING

If the appliance is ooded, turn off the water and power supplies immediately and contact

your nearest Samsung service center.

• Do not touch the power plug with wet hands.

• Failure to do so may result in electric shock.

If the appliance generates a strange noise, a burning smell, or smoke, unplug the power

plug immediately and contact your nearest Samsung service center.

• Failure to do so may result in electric shock or re.

In the event of a gas leak (such as propane gas, LP gas, etc.), ventilate the room

immediately without touching the power plug. Do not touch the appliance or power cord.

• Do not use a ventilating fan. Do not turn on a light.

• A spark may result in an explosion or re.

Do not let children play in or on the washer. In addition, when disposing of the appliance,

remove the washer door lever.

• Children can suffocate to death if trapped inside the product.

Make sure to remove the packaging (sponge, styrofoam) attached to the bottom of the

washer before using it.

Do not wash items contaminated with gasoline, kerosene, benzene, paint thinner, alcohol

or other ammable or explosive substances in the washer.

• This may result in electric shock, re, or an explosion.

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Do not open the washer door by force while it is operating (high-temperature washing/

drying/spinning).

• Water owing out of the washer may result in burns or cause the oor to be slippery.

This may result in injury.

• Opening the door by force may result in damage to the product or injury.

Do not insert your hand under the washer while an operation is in progress.

• This may result in injury.

Do not touch the power plug with wet hands.

• This may result in electric shock.

Do not operate the appliance with wet hands.

• This may result in electric shock.

Do not turn the appliance off by unplugging the power plug while an operation is in

progress.

• Plugging the power plug into the wall socket again may cause a spark and result in

electric shock or re.

Do not let children or the inrm use this washer without proper supervision. Do not let

children climb in or onto the appliance.

• This may result in electric shock, burns, or injury.

Do not insert your hand or a metal object under the washer while it is operating.

• This may result in injury.

Do not unplug the appliance by pulling the power cord. Always grip the plug rmly and

pull it straight out of the outlet.

• Damage to the power cord may cause a short-circuit, re, and/or electric shock.

Do not attempt to repair, disassemble, or modify the appliance yourself.

• Do not use a fuse (such as copper, steel wire, etc.) other than a standard fuse.

• If the appliance needs to be repaired or reinstalled, contact your nearest Samsung

service center.

• Failure to do so may result in electric shock, re, problems with the product, or injury.

If the water supply hose comes loose from the faucet and oods the appliance, unplug the

power plug.

• Failure to do so may result in electric shock or re.

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Unplug the power plug when the appliance is not being used for long periods of time or

during a thunder or lightning storm.

• Failure to do so may result in electric shock or re.

If any foreign substance enters the appliance, unplug the power plug and contact your

nearest Samsung service center.

• This may result in electric shock or re.

Do not let children (or pets) play in or on your washer. The washer door does not open

easily from the inside and children may be seriously injured if trapped inside.

Usage cautions

CAUTION

If the washer is contaminated by a foreign substance such as detergent, dirt, food waste,

etc., unplug the power plug and clean the washer using a damp, soft cloth.

• Failure to do so may result in discoloration, deformation, damage, or rust.

The front glass (or lid) may be broken by a strong impact. Take care when using the

washer.

• If the glass is broken, it may result in injury.

After a water supply failure or when reconnecting the water supply hose, open the faucet

slowly.

Open the faucet slowly after a long period of non-use.

• The air pressure in the water supply hose or the water pipe may damage a product

part or result in a water leak.

If a draining error occurs during an operation, check if there is a draining problem.

• If the washer is used when it is ooded because of a draining problem, it may result in

electric shock or re.

Insert the laundry into the washer completely so that the laundry does not get caught in

the door.

• If laundry gets caught in the door, it may result in damage to the laundry or the

washer, or result in a water leak.

Turn the water supply off when the washer is not being used.

• Ensure that the water supply hose connectors are properly tightened.

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