Samsung Active4 Pro User manual
2
Table of Contents
Getting started
4 Device layout and functions
7 Charging the battery
12 SIM or USIM card (nano-SIM card)
(Mobile network enabled models)
13 Memory card (microSD card)
15 Protective case
17 Turning the device on and off
17 Initial setup
18 Samsung account
19 Transferring data from your previous
device (Smart Switch)
21 Understanding the screen
28 Notification panel
30 Screen capture and screen record
31 Entering text
Apps and features
34 Installing or uninstalling apps
35 S Pen
44 Phone
47 Contacts
49 Messages
50 Internet
51 Camera
62 Gallery
66 Bixby
68 Bixby Vision
69 Bixby Routines
71 Multi window
73 Samsung Notes
77 Samsung Members
77 Samsung Kids
78 Samsung Global Goals
78 Galaxy Shop
79 PENUP
79 Calendar
80 Reminder
81 Voice Recorder
82 My Files
82 Clock
82 Calculator
83 SmartThings
83 Sharing content
85 Music Share
86 Smart View
87 Samsung Flow
88 Daily Board
90 Samsung DeX
96 Google apps
Table of Contents
3
126 Google
126 Advanced features
128 Motions and gestures
129 Dual Messenger
130 Digital Wellbeing and parental
controls
130 Battery and device care
130 Optimising your device
131 Battery
131 Storage
132 Memory
132 Device protection
132 Software update
132 Diagnostics
132 Apps
133 General management
134 Accessibility
134 Software update
135 Remote support
135 About tablet
Usage notices
136 Precautions for using the device
138 Notes on package contents and
accessories
139 Maintaining water and dust resistance
140 Device overheating situations and
solutions
Appendix
143 Troubleshooting
Settings
97 Introduction
97 Samsung account
97 Connections
99 Wi-Fi
100 Bluetooth
102 NFC and contactless payments
103 Data saver (Mobile network
enabled models)
104 Mobile data only apps (Mobile
network enabled models)
104 Mobile Hotspot (Mobile network
enabled models)
105 More connection settings
106 Sounds and vibration
107 Sound quality and effects
107 Separate app sound
108 Notifications
108 Display
109 Wallpaper and style
109 Home screen
109 Lock screen
110 Smart Lock
110 Biometrics and security
111 Face recognition
113 Fingerprint recognition
116 Samsung Pass
118 Secure Folder
121 Secure Wi-Fi
122 Privacy
122 Location
123 Safety and emergency
123 Accounts and backup
124 Users
125 Samsung Cloud
4
Getting started
Device layout and functions
Multipurpose jack (USB
Type-C)
Side key
Speaker
Keyboard dock port
Touchscreen
Volume key
Active key
Microphone
Earphone jack
Light sensor
Front camera
Home key (Fingerprint
recognition sensor)
Back key
Recents key
Speaker
Back cover NFC antenna
Rear camera
Main antenna
(SM-T636B, SM-T638B)
Flash
GPS antenna
Getting started
5
The device and some accessories (sold separately) contain magnets. The American
Heart Association (US) and the Medicines and Healthcare Products Regulatory Agency
(UK) both warn that magnets can affect the operation of implanted pacemakers,
cardioverters, defibrillators, insulin pumps or other electro medical devices (collectively,
“Medical Device”) within the range of 15 cm (6 inches). If you are a user of any of
these Medical Devices, DO NOT USE THIS DEVICE AND SOME ACCESSORIES (SOLD
SEPARATELY) UNLESS YOU HAVE CONSULTED WITH YOUR PHYSICIAN.
•
Do not store your device and some accessories (sold separately) near magnetic fields.
Magnetic stripe cards, including credit cards, phone cards, passbooks, and boarding
passes, may be damaged by magnetic fields.
•
When using the speakers, such as when playing media files or using speakerphone,
do not place the device close to your ears.
•
Be careful not to expose the camera lens to a strong light source, such as direct
sunlight. If the camera lens is exposed to a strong light source, such as direct sunlight,
the camera image sensor may be damaged. A damaged image sensor is irreparable
and will cause dots or spots in pictures.
•
If you use the device with its glass or acrylic body broken, there may be a risk of
injury. Use the device only after it has been repaired at a Samsung Service Centre.
•
If dust or foreign materials enter the microphone, speaker, or receiver, the device’s
sound may become quiet or certain features may not work. If you attempt to remove
the dust or foreign materials with a sharp object, the device may be damaged and its
appearance may be affected.
•
Connectivity problems and battery drain may occur in the following situations:
–
If you attach metallic stickers on the antenna area of the device
–
If you attach a device cover made with metallic material to the device
–
If you cover the device’s antenna area with your hands or other objects while
using certain features, such as calls or the mobile data connection
•
Do not cover the light sensor area with accessories, such as stickers or a cover. Doing
so may cause the sensor to malfunction.
Getting started
6
Hard keys
Key Function
Side key
•
When the device is off, press and hold to turn it on.
•
Press to turn on or lock the screen.
•
Press and hold to start a conversation with Bixby. Refer to Using
Bixby for more information.
•
Press twice or press and hold to launch the app or feature you set.
Side key +
Volume Down key
•
Press simultaneously to capture a screenshot.
•
Press and hold simultaneously to turn off the device.
Active key
•
Press or press and hold to launch preset apps.
Recents key
•
Press to open the list of recent apps.
Home key
•
Press to turn on the screen while the screen is locked.
•
Press to return to the Home screen.
•
Press and hold to launch
Google Assistant
app.
Back key
•
Press to return to the previous screen.
Setting the Side key
Select an app or feature to launch by pressing the Side key twice or pressing and holding the
Side key.
Launch the
Settings
app, tap
Advanced features
→
Side key
, and then select an option you
want.
Setting the Active key
Select an app to launch by pressing or pressing and holding the Active key.
Launch the
Settings
app, tap
Advanced features
→
Active key
, and then select an option
you want.
Getting started
7
Charging the battery
Charge the battery before using it for the first time or when it has been unused for extended
periods.
Installing the battery
1 Remove the back cover.
Be careful not to damage your fingernails when you remove the back cover.
Do not bend or twist the back cover excessively. Doing so may damage the cover.
2 Insert the battery with the battery’s gold-coloured contacts properly aligned with the
device’s contacts.
2
1
Getting started
8
3 Replace the back cover.
1
2
Align
Press
Ensure that the back cover is closed tightly to prevent water and dust from entering
the device. Open or loose back cover may allow water and dust to enter the device and
cause damage.
Use only Samsung-approved back covers and accessories with the device.
Removing the battery
1 Remove the back cover.
2 Pull out the battery.
Getting started
9
Wired charging
Connect the USB cable to the USB power adaptor and plug the cable into the device’s
multipurpose jack to charge the battery. After fully charging, disconnect the charger from the
device.
Do not remove the battery before removing the charger. This may damage the device.
Quick charging
Launch the
Settings
app, tap
Battery and device care
→
Battery
→
More battery settings
,
and then activate the feature you want.
•
Fast charging
: To use the fast charging feature, use a battery charger that supports
Adaptive fast charging.
You can charge the battery more quickly while the device or its screen is turned off.
Charging other devices
Use the USB cable to charge another mobile device with your device’s battery.
Connect your device and the other device using your device’s USB cable. A USB connector
may be needed depending on the other device.
When charging starts, the battery charging icon will appear on the other device’s screen.
The app selection pop-up window that appears on your device is for data transfer. Do
not select an app from the pop-up window.
Getting started
10
Reducing the battery consumption
Your device provides various options that help you conserve battery power.
•
Optimise the device using the device care feature.
•
When you are not using the device, turn off the screen by pressing the Side key.
•
Activate power saving mode.
•
Close unnecessary apps.
•
Deactivate the Bluetooth feature when not in use.
•
Deactivate auto-syncing of apps that need to be synced.
•
Decrease the backlight time.
•
Decrease the screen brightness.
Battery charging tips and precautions
Use only Samsung-approved battery, charger, and cable specifically designed for your
device. Incompatible battery, charger, and cable can cause serious injuries or damage to
your device.
•
Connecting the charger improperly may cause serious damage to the device. Any
damage caused by misuse is not covered by the warranty.
•
Use only USB Type-C cable supplied with the device. The device may be damaged if
you use Micro USB cable.
•
If you charge the device while the multipurpose jack is wet, the device may be
damaged. Thoroughly dry the multipurpose jack before charging the device.
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