Samsung SM-T837 User manual

www.samsung.com

USER MANUAL

English. 04/2019. Rev.1.0

SM-T830

SM-T835

SM-T835C

SM-T837

Table of Contents

Basics

4 Read me first

6 Device overheating situations and

solutions

10 Device layout and functions

16 Battery

19 SIM or USIM card (nano-SIM card)

(SM-T835, SM-T835C, SM-T837)

22 Memory card (microSD card)

27 Turning the device on and off

28 Initial setup

29 Samsung account

31 Transferring data from your previous

device (Smart Switch)

34 Understanding the screen

46 Notification panel

48 Entering text

Apps and features

51 Installing or uninstalling apps

53 S Pen features

67 Phone (SM-T835, SM-T835C)

72 Contacts

77 Messages

80 Internet

82 Email

83 Camera

95 Gallery

101 Multi window

104 Kids Home

106 Samsung Members

106 Samsung Notes

112 PENUP

118 Calendar

120 Samsung Flow

122 My Files

122 Clock

124 Calculator

125 Game Launcher

128 Bixby Vision

133 Bixby Home

135 Reminder

139 SmartThings

143 Sharing content

144 Daily Board

146 Samsung DeX

155 Connecting to an external display

156 Google apps

Table of Contents

200 Accounts and backup

201 Users

203 Samsung Cloud

204 Google

205 Advanced features

206 Device care

208 Apps

209 General management

210 Accessibility

210 Software update

211 User manual

211 About tablet

Appendix

212 Troubleshooting

218 Removing the battery (SM-T830,

SM-T835)

Settings

158 Introduction

158 Connections

160 Wi-Fi

162 Bluetooth

164 Data saver (SM-T835, SM-T835C,

SM-T837)

164 Mobile Hotspot and Tethering

(SM-T835, SM-T835C, SM-T837)

166 More connection settings

169 Sounds and vibration

170 Dolby Atmos (surround sound)

170 Separate app sound

171 Notifications

171 App icon badges

172 Display

173 Blue light filter

173 Changing the screen mode or

adjusting the display colour

175 Screensaver

175 Wallpaper

176 Lock screen

177 Smart Lock

178 Biometrics and security

179 Intelligent Scan

182 Face recognition

185 Iris recognition

190 Samsung Pass

195 Secure Folder

Basics

Read me first

Please read this manual before using the device to ensure safe and proper use.

•

Descriptions are based on the device’s default settings.

•

Some content may differ from your device depending on the region, service provider,

model specifications, or device’s software.

•

Content (high quality content) that requires high CPU and RAM usage will affect the

overall performance of the device. Apps related to the content may not work properly

depending on the device’s specifications and the environment that it is used in.

•

Samsung is not liable for performance issues caused by apps supplied by providers other

than Samsung.

•

Samsung is not liable for performance issues or incompatibilities caused by edited

registry settings or modified operating system software. Attempting to customise the

operating system may cause the device or apps to work improperly.

•

Software, sound sources, wallpapers, images, and other media provided with this device

are licensed for limited use. Extracting and using these materials for commercial or other

purposes is an infringement of copyright laws. Users are entirely responsible for illegal

use of media.

•

You may incur additional charges for data services, such as messaging, uploading and

downloading, auto-syncing, or using location services depending on your data plan. For

large data transfers, it is recommended to use the Wi-Fi feature. (SM-T835, SM-T835C,

SM-T837)

•

Default apps that come with the device are subject to updates and may no longer be

supported without prior notice. If you have questions about an app provided with

the device, contact a Samsung Service Centre. For user-installed apps, contact service

providers.

Basics

•

Modifying the device’s operating system or installing softwares from unofficial sources

may result in device malfunctions and data corruption or loss. These actions are violations

of your Samsung licence agreement and will void your warranty.

•

Depending on the region or service provider, a screen protector is attached for protection

during production and distribution. Damage to the attached screen protector is not

covered by the warranty.

•

You can see the touchscreen clearly even in strong outdoor sunlight by automatically

adjusting the contrast range based on the surrounding environment. Due to the nature

of the product, displaying fixed graphics for extended periods may result in afterimages

(screen burn-in) or ghosting.

–

It is recommended not to use fixed graphics on part or all of the touchscreen for

extended periods and turn off the touchscreen when not using the device.

–

You can set the touchscreen to turn off automatically when you are not using it.

Launch the

Settings

app, tap

Display

→

Screen timeout

, and then select the length

of time you want the device to wait before turning off the touchscreen.

–

To set the touchscreen to automatically adjust its brightness based on the

surrounding environment, launch the

Settings

app, tap

Display

, and then tap the

Adaptive brightness

switch to activate it.

•

Depending on the region or model, some devices are required to receive approval from

the Federal Communications Commission (FCC). If your device is approved by the FCC,

you can view the FCC ID of the device. To view the FCC ID, launch the

Settings

app and

tap

About tablet

→

Status

•

Depending on the region, you can view the regulatory information on the device. To

view the information, launch the

Settings

app and tap

About tablet

→

Regulatory

information

Instructional icons

Warning: situations that could cause injury to yourself or others

Caution: situations that could cause damage to your device or other equipment

Notice: notes, usage tips, or additional information

Basics

Device overheating situations and solutions

When the device heats up while charging the battery

While charging, the device and the charger may become hot. During wireless charging or fast

charging, the device may feel hotter to the touch. This does not affect the device’s lifespan or

performance and is in the device’s normal range of operation. If the battery becomes too hot,

the charger may stop charging.

Do the following when the device heats up:

•

Disconnect the charger from the device and close any running apps. Wait for the

device to cool down and then begin charging the device again.

•

If the lower part of the device overheats, it could be because the connected USB

cable is damaged. Replace the damaged USB cable with a new Samsung-approved

one.

•

When using a wireless charger, do not place foreign materials, such as metal objects,

magnets, and magnetic stripe cards, between the device and the wireless charger.

The wireless charging or fast charging feature is only available on supported models.

Basics

When the device heats up during use

When you use features or apps that require more power or use them for extended periods,

your device may temporarily heat up due to increased battery consumption. Close any

running apps and do not use the device for a while.

The following are examples of situations in which the device may overheat. Depending on

the functions and apps you use, these examples may not apply to your model.

•

During the initial setup after purchase or when restoring data

•

When downloading large files

•

When using apps that require more power or using apps for extended periods

–

When playing high-quality games for extended periods

–

When recording videos for extended periods

–

When streaming videos while using the maximum brightness setting

–

When connecting to a TV

•

While multitasking (or, when running many apps in the background)

–

When using Multi window

–

When updating or installing apps while recording videos

–

When downloading large files during a video call

–

When recording videos while using a navigation app

•

When using large amount of data for syncing with the cloud, email, or other accounts

•

When using a navigation app in a car while the device is placed in direct sunlight

•

When using the mobile hotspot and tethering feature

•

When using the device in areas with weak signals or no reception

•

When charging the battery with a damaged USB cable

•

When the device’s multipurpose jack is damaged or exposed to foreign materials, such as

liquid, dust, metal powder, and pencil lead

•

When you are roaming

Basics

Do the following when the device heats up:

•

Keep the device updated with the latest software.

•

Conflicts between running apps may cause the device to heat up. Restart the device.

•

Deactivate the Wi-Fi, GPS, and Bluetooth features when not using them.

•

Close apps that increase battery consumption or that run in the background when

not in use.

•

Delete unnecessary files or unused apps.

•

Decrease the screen brightness.

•

If the device overheats or feels hot for a prolonged period, do not use it for a while. If

the device continues to overheat, contact a Samsung Service Centre.

Device limitations when the device overheats

When the device heats up, the features and performance may be limited or the device may

turn off to cool down. The feature is only available on supported models.

•

If the device becomes hotter than usual, a device overheating message will appear. To

lower the device’s temperature, the screen brightness and the performance speed will be

limited and battery charging will stop. Running apps will be closed and you will only be

able to make emergency calls until the device cools down.

•

If the device overheats or feels hot for a prolonged period, a power off message will

appear. Turn off the device, and wait until it cools down.

Basics

Precautions for operating environment

Your device may heat up due to the environment in the following conditions. Use caution to

avoid shortening the battery’s lifespan, damaging the device, or causing a fire.

•

Do not store your device in very cold or very hot temperatures.

•

Do not expose your device to direct sunlight for extended periods.

•

Do not use or store your device for extended periods in very hot areas, such as inside a

car in the summertime.

•

Do not place the device in any areas that may overheat, such as on an electric heating

mat.

•

Do not store your device near or in heaters, microwaves, hot cooking equipment, or high

pressure containers.

•

Never use a damaged charger or battery.

Basics

Device layout and functions

Package contents

Refer to the quick start guide for package contents.

•

The items supplied with the device and any available accessories may vary

depending on the region or service provider.

•

The supplied items are designed only for this device and may not be compatible

with other devices.

•

Appearances and specifications are subject to change without prior notice.

•

You can purchase additional accessories from your local Samsung retailer. Make

sure they are compatible with the device before purchase.

•

Use only Samsung-approved accessories. Using unapproved accessories may cause

the performance problems and malfunctions that are not covered by the warranty.

•

Availability of all accessories is subject to change depending entirely on

manufacturing companies. For more information about available accessories, refer

to the Samsung website.

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