Reolink Duo User manual

@ReolinkTech https://reolink.com

EN/DE/FR/IT/ES

Sept 2021

QSG1_A

58.03.005.0023

Technical Support

If you need any technical help, please visit our ocial support site and contact our

support team before returning the products, https://support.reolink.com.

Technische Unterstützung

Wenn Sie Hilfe brauchen, kontaktieren Sie bitte Reolink Support Team zuerst, bevor Sie

Ihre Bestellung zurücksenden. Meiste Fragen oder Probleme können von unserem Online

Support Center beantwortet und gelöst werden: https://support.reolink.com.

Support technique

Si vous avez besoin d’aide, veuillez contacter Reolink avant de retourner votre produit.

La plupart des questions peuvent être répondues via notre centre de support en ligne à

l’adresse https://support.reolink.com.

Supporto Tecnico

Se avete bisogno di aiuto, le chiediamo gentilmente di contattare Reolink prima di

restituire il prodotto.La maggior parte delle domande può essere risolta tramite il nostro

centro di assistenza online all’indirizzo https://support.reolink.com.

Soporte técnico

Si necesita ayuda, comuníquese con Reolink antes de devolver su producto. La mayoría

de las preguntas se pueden responder a través de nuestro centro de soporte en línea en

https://support.reolink.com.

REOLINK INNOVATION LIMITED

FLAT/RM 705 7/F FA YUEN COMMERCIAL BUILDING 75-77 FA YUEN STREET MONG KOK KL

HONG KONG

Product Ident GmbH

EU REP

UK REP APEX CE SPECIALISTS LIMITED

Hoferstasse 9B, 71636 Ludwigsburg, Germany

Email: prodsg@libelleconsulting.com

Addr.: 89 Princess Street, Manchester, M14HT, UK

Email: [email protected]

Apply to: Reolink Duo

Operational Instruction

English English1 2

What's in the Box 2

Camera Introduction 3

Set up the Camera 5

Charge the Camera 7

Install the Camera 9

Safety Instructions of Battery Usage 15

Troubleshooting 16

Specication 17

NoticationofCompliance 17

What's in the Box

Pack of Screws

Camera StrapAntennas Mounting Plate

Surveillance

Sticker

Quick Start GuideUSB Cable Screwdriver

Mounting Hole

Template

Content

English English3 4

Devices

Cloud

You haven't added any device. Please click

the"+"button in the top right corner to add

USB

Camera Introduction

Devices

Cloud

You haven't added any device. Please click

the"+"button in the top right corner to add

USB

Mic

Daylight Sensor

Antennas

Speaker

Micro SD Card Slot

Reset Button

Power Switch

*Press the reset button with a

pin to restore factory settings.

Lens

PIR Sensor

Infrared Lights

Spotlights

Mounting Bracket

Dierent states of the status LED:

Red Light: WiFi connection failed Blinking: Standby status

Blue Light: WiFi connection succeeded On: Working status

English English3 4

Devices

Cloud

You haven't added any device. Please click

the"+"button in the top right corner to add

USB

Camera Introduction

Devices

Cloud

You haven't added any device. Please click

the"+"button in the top right corner to add

USB

Mic

Daylight Sensor

Antennas

Speaker

Micro SD Card Slot

Reset Button

Power Switch

*Press the reset button with a

pin to restore factory settings.

Lens

PIR Sensor

Infrared Lights

Spotlights

Mounting Bracket

Dierent states of the status LED:

Red Light: WiFi connection failed Blinking: Standby status

Blue Light: WiFi connection succeeded On: Working status

English English5 6

Set up the Camera

Step 1 Scan to download the Reolink App from

the App Store or Google Play store.

Step 2 Loosen the screw and remove the cover, then turn on the power switch to power on

the camera.

Step 3 Launch the Reolink App, click the “ ” button in the top right corner to add the camera.

ScantheQRcodeonthedeviceandfollowtheonscreeninstructionstonishinitialsetup.

Step 1 Download and install the Reolink Client: Go to https://reolink.com > Support >

App&Client.

Step 2 Loosen the screw and remove the cover, then turn on the power switch to power on

the camera.

Step 3 Launch the Reolink Client, click the “ ” button, input the UID code of the camera to

additandfollowtheonscreeninstructionstonishinitialsetup.

Set up the Camera on PC (Optional)

Devices

Cloud

You haven't added any device. Please click

the"+"button in the top right corner to add

USB

Devices

Cloud

You haven't added any device. Please click

the"+"button in the top right corner to add

USB

English English5 6

Set up the Camera

Step 1 Scan to download the Reolink App from

the App Store or Google Play store.

Step 2 Loosen the screw and remove the cover, then turn on the power switch to power on

the camera.

Step 3 Launch the Reolink App, click the “ ” button in the top right corner to add the camera.

ScantheQRcodeonthedeviceandfollowtheonscreeninstructionstonishinitialsetup.

Step 1 Download and install the Reolink Client: Go to https://reolink.com > Support >

App&Client.

Step 2 Loosen the screw and remove the cover, then turn on the power switch to power on

the camera.

Step 3 Launch the Reolink Client, click the “ ” button, input the UID code of the camera to

additandfollowtheonscreeninstructionstonishinitialsetup.

Set up the Camera on PC (Optional)

Devices

Cloud

You haven't added any device. Please click

the"+"button in the top right corner to add

USB

Devices

Cloud

You haven't added any device. Please click

the"+"button in the top right corner to add

USB

English English7 8

Charge the Camera

Charge the battery with a power adapter.

(not included)

For better weatherproof performance,

please always cover the USB charging

port with the rubber plug after charging

the battery.

Charge the battery with the Reolink Solar

Panel (not included if you only purchase

the camera).

Devices

Cloud

You haven't added any device. Please click

the"+"button in the top right corner to add

USB

Devices

Cloud

You haven't added any device. Please click

the"+"button in the top right corner to add

USB

Devices

Cloud

You haven't added any device. Please click

the"+"button in the top right corner to add

USB

Orange LED: charging Green LED: Fully charged

Charging Indicator:

It’s recommended to fully charge the battery before mounting the camera outdoors.

English English7 8

Charge the Camera

Charge the battery with a power adapter.

(not included)

For better weatherproof performance,

please always cover the USB charging

port with the rubber plug after charging

the battery.

Charge the battery with the Reolink Solar

Panel (not included if you only purchase

the camera).

Devices

Cloud

You haven't added any device. Please click

the"+"button in the top right corner to add

USB

Devices

Cloud

You haven't added any device. Please click

the"+"button in the top right corner to add

USB

Devices

Cloud

You haven't added any device. Please click

the"+"button in the top right corner to add

USB

Orange LED: charging Green LED: Fully charged

Charging Indicator:

It’s recommended to fully charge the battery before mounting the camera outdoors.

English English9 10

Drillholesinaccordancewiththemountingtemplate.Securethemountingplatetothewall

withtheuppertwoscrewsandhangthecameraonit.Thenlockthecamerainposition

withthelowerscrew.

Mount the Camera to the Wall

NOTE: Use the drywall anchors inclued in the package if needed.

Devices

Cloud

You haven't added any device. Please click

the"+"button in the top right corner to add

USB

Devices

Cloud

You haven't added any device. Please click

the"+"button in the top right corner to add

USB

Devices

Cloud

You haven't added any device. Please click

the"+"button in the top right corner to add

USB

Install the Camera

• Install the camera 2-3 meters

(7-10 ft) above the ground. This

height maximizes the detection

range of the PIR motion sensor.

• For better motion detection

performance, please install the

camera angularly.

NOTE: If a moving object

approaches the PIR sensor

vertically, the camera may fail

to detect motion.

Devices

Cloud

You haven't added any device. Please click

the"+"button in the top right corner to add

USB

Mounting Height:

2-3 Meters

PIR Detection Distance:

2-10 Meters

English English9 10

Drillholesinaccordancewiththemountingtemplate.Securethemountingplatetothewall

withtheuppertwoscrewsandhangthecameraonit.Thenlockthecamerainposition

withthelowerscrew.

Mount the Camera to the Wall

NOTE: Use the drywall anchors inclued in the package if needed.

Devices

Cloud

You haven't added any device. Please click

the"+"button in the top right corner to add

USB

Devices

Cloud

You haven't added any device. Please click

the"+"button in the top right corner to add

USB

Devices

Cloud

You haven't added any device. Please click

the"+"button in the top right corner to add

USB

Install the Camera

• Install the camera 2-3 meters

(7-10 ft) above the ground. This

height maximizes the detection

range of the PIR motion sensor.

• For better motion detection

performance, please install the

camera angularly.

NOTE: If a moving object

approaches the PIR sensor

vertically, the camera may fail

to detect motion.

Devices

Cloud

You haven't added any device. Please click

the"+"button in the top right corner to add

USB

Mounting Height:

2-3 Meters

PIR Detection Distance:

2-10 Meters

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