Reebok T-19 User manual
T-19 系列跑步机
TD1251
维修手册
Service manual
1
Reebok trouble shooting
Reebok 跑步机故障分析排除方法
一、E01 故障分析处理方法
电子表显示“E01-E13”------电子表对驱动器通讯失败
1. E01-E13 display: New machine Failure of signal from computer board to the control board.
1、新机通电后电子表显示 E13 故障，请先分析如下情况：
拆下立柱检查电子表到驱动器的通信线每一段连接处，检查是否通信线不良（破损或断掉），需重
新接好或更换连接线；是否有插针插弯，检查通信线的棕色线是否断路，更换通信连接线。
a. Please check the wire from the control board to the computer board, if the wire is broken, please
change a new one.
b. Please check if PIN is well assembled, if not, please reconnect.
2、如果是正在使用的机器按启动后，出现 E01 故障，请先分析如下情况：
驱动器数字部分工作不正常，观察驱动器内部有没有明显烧毁现象，比如主单片机损坏，或光
耦损坏，更换驱动器。
1.2 E01 display on screen after start the machine
Please check electronic parts of control board, if there is bad smell from control board or if it is
damaged , please change a new control board;
wire broken
electronic parts
in control board
PIN not well
assembled
2
3、电子表上的通信线路异常，元器件损坏，更换电子表；
1.3 Please check the signal line and electronic parts in computer board, if it is broken, change
a new computer board;
二、E02 故障分析处理方法：
电子表显示“E02”------防爆冲保护，驱动器或马达异常
2. E02 display: Anti-explosion protect or motor problem (Stall protection)
故障排除方法：
启动后出现 E02 故障，请打开马达上盖，检查马达线是否接触良好，有无脱落现象，请重新连
接好马达线；a: Please open the motor top cover and check if the wires from motor are well
connected. If it is not connected well, please connect again.
1、检查下控板内部线路（如下图），元器件是否有明显烧毁、烧焦现象，或有明显的异味；
b: Please check if there is bad smell from the control board, if the electronic parts of control
board is damaged, please change a new control board;
2、检查驱动器内部 IGBT是否有异味或明显击穿烧毁现象，亦可使用万用表量测该元件的阻抗，
确定是否短路，更换驱动器；
c: Please check if there is bad smell from the control board, if the IGBT of control board is
damaged, please change a new control board;
马达线未接触 Wire is not
connected well
马达控制输出部分 Motor
control output part IGBT
马达线脱落
Wire is not connected well
3
3、检测电源电压是否异常，是否低于正常电压的 50%，请使用正确规格电压再测试；
d: Please make sure the voltage is in normal condition.
4、驱动器内部集成 IC 烧坏，更换驱动器。
e. Please check if the IC of control board is well. If it is damaged, please change a new control
board;
5、马达异常，由于电流偏大导致马达烧掉，更换马达。
f. Please checks if there is bad smell from the motor, if yes, please change a new motor;
三、E03 故障分析处理方法
电子表显示“E03”------无传感信号
3. E03 display: No signal
故障排除方法：
1、若马达启动运行 5-8 秒后显示“E03”是未检测到速度传感器讯号，检查传感器插头是否没插好；
2、检查传感器线是否破损，或是磁感应器破裂或损坏，将其插好或更换传感器；
a: If the E03 appears after running of 5 to 8 seconds, this is the failure of signal, please check
the connection of sensor is well. If it is not connected well, please connect again. If the sensor
does not work well, change a new sensor;
3、更换传感器时与马达距离相隔太远（标准 3-4mm），方向不对，造成传感器感应不到马达运
转，调整至标准位置；
b. Please check the distance from sensor to motor is suitable (standard is 3-4mm).If it is not
right, please adjust to the standard position.
4、下控上的传感器信号线路异常，或电子元件，集成 IC 异常，更换驱动器。
c: The signal failure of control board is damaged, or electric parts, IC is damaged, please
传感器线脱落
传感器线脱落
Sensor wi
r
e loose 感应器螺丝掉落
Bolt drop
4
change
四、E04 故障分析处理方法
电子表显示“E04”------扬升学习或自检失败
4. E04 display: The failure of incline
故障排除方法：
1、检查扬升马达信号线是否插好，重新插拔信号线接头使之可靠；
a: Please check the signal wire of incline motor is well connected. If it is not connected well,
please connect again.
2、、检查扬升马达 AC 线是否插接正确，扬升马达的 AC 线与控制器上的标识正确插好（白色-COM、
红色-UP、黑色-DOWN）；
b: Please check the AC wire of incline motor is connected to the right slot;
3、检查扬升马达的连接线是否破损开路，更换连接线或扬升马达；
c: Please check the wire of incline motor, change a new wire or a new incline motor.
4、全部检查好后按驱动器上的学习键 2秒重新学习自检过。
d: If all wires are connected right way, please reset the button on the control board and start
again.
扬升马达信号线 incline
motor signal wire
扬升马达 AC 线incline
motor AC wire
5
5、下驱动器控制电路，集成 IC 烧毁、损坏或电位器不良，更换驱动器；
e: Please check if the electronic parts of control board is well, if it is damaged, please change a
new control board;
五、E05 故障分析处理方法
电子表显示“E05”------过流保护
5. E05 display: Over load current protect
故障排除方法：
1、可能原因是超过额定负载导致电流过大，系统自保，重启即可；
a: May be the current is too strong, the system protect itself, please restart the machine.
2、跑步机某个部位被卡死，导致马达不能转，负载过重，电流过大，系统自保，请调整好跑步
机后重新开机运行，或增加润滑油。
b: May be a part of the machine is locked and result in the motor stop, please add the oil to
the machine and restart.
3、检查马达运行时是否有过流音，或有烧焦的气味，更换马达；
c: Please check if there is bad smell from the motor, if yes, please change a new motor;
4、检查驱动器是否烧焦的气味，更换驱动器；
d: Please check if there is bad smell from control board, if yes, please change a new control
board;
六、蓝牙 APP 无法连接或 APP 运行不稳定；
扬升学习键
Incline study
set button
控制部分
DC Motor DC 马达
更换驱动器
inverter
扬升输入控制部分
Incline input control
6
故障排除方法：
1、确认手机蓝牙功能是否打开，具体参照 APP 操作说明书进行操作。
2、蓝牙开启后在 APP 查找不到设备名称，可能蓝牙模块内部芯片问题或是蓝牙连接线松动或没
插好导致，更换蓝牙模块或是重新将线拔插。
3、蓝牙 APP 查找不到设备名称，可能电子表电源端口问题，更换电子表；
4、蓝牙 APP 连接后、在运行中不稳定或是闪退等问题，可能是 APP 的版本未更新或是版本不兼容，
需要用户将 APP 软件卸载后重新下载或是更换一部设备（手机/平板电脑）进行操作。
6. Bluetooth cannot connect well orAPP operates unstable
a. Please make sure the Bluetooth on your Mobil phone is available; please operate
according to APP operating instructions.
b. Cannot find the right name of Bluetooth for treadmill after open Bluetooth. Please check the
wire of Bluetooth is connected well. If it is not connected well, please connect again. If the
Bluetooth module is damaged, please change a new Bluetooth module. If the computer board
is damaged, please change a new computer board
c. After the connection is successfully made, theAPP operates unstable or get out quickly.
Please check the version of APP is updated, if it isn’t new version, please uninstall the APP
and then download again or change another phone/ ipad to try.
七、电源开启后电子表无显示
7.There is no display on screen after the machine is power on
故障排除方法：
1、首先检查电源插口是否松动，是否接触良好，过载保护器是否跳开，若跳开按下即可，保证
电源正常输入；
a: Please check the overload button, if the overload protector button bounce, please press
this button;
2、检查电源开关、过载保护器和驱动器上的电源线及变压器是否连接好，确保连接良好；
b: Please make sure the power switch, overload protector, control board are connected well;
过载保护器
overload button
电源插口
p
ower source
电源开关
p
ower button
7
3、拆下立柱检查电子表到驱动器的通信线是否插好，或者是通信线不良（破损或断掉），需重
新接好或更换连接线。
c. Please check the wire from the computer board to the control board and the signal wire, if the wire
is broken, please change a new one.
4、目测驱动器（下控）是否有明显烧毁现象，检查驱动器是否有烧焦的气味，更换驱动器。
d. Please checks if there is bad smell from the control board, if the control board is damaged,
please change a new control board;
插座连线
switch wire
引脚弯曲
Bendin
g
AC 交流输入 AC
input
电源开关连线
Wires of power
电源通信线
Signal wire is broken
通信线破损
Signal wire
is broken
8
5、请用万用表 AC 档检测 AC1，AC2 两端子的电压是否正常，确定是否为电源开关，过载保
护器故障。（注：此步骤注意安全，勿使其短路或手触碰之）
e. Please check if the voltage output of AC wires is in normal condition. If it is not in normal
condition may be the power switch or overload protector is broken. Please change a new one.
(Notice: For safety reason, please don’t touch by hand)
6、若 AC 电源输入正常则进一步确定驱动器与电子表连线端口是否有正常电压输出，否则判定
驱动器线路故障，更换驱动器；如果电压正常，则判定电子表部分故障，更换电子表。
f. If the voltage output of AC wires is in normal condition please check below parts voltage
output is in normal condition. If not, maybe the control board is malfunction; please change a
new control board. If the voltage output is in normal condition, maybe the computer board is
malfunction; please change a new computer board.
AC 交流输入端子
AC 220V 规格示例
电子表供电电路部分
Power supply circuit
section
下控板保险管烧坏导致不通电造
成电子表无显示 Fuse of control
board is damaged
9
备注：关于电子表电源端子电压值，此值由下控开关电源电路变换并稳压、滤波后加入电子
表，此值 1脚4脚测量电压值为 DC12V).。
Notice: The standard voltage output of above part is DC 12V.
八、运动时跑步机有杂音
8. There is noise under running mode
故障排除方法
1、检查前后滚轮轴承是否受损，更换滚筒；
a. Please check if the front and rear roller is impaired, if yes, please change a new one.
2、检查马达碳刷是否磨损不均匀，更换碳刷或马达；
b. Please check if the brush of motor is impaired, if yes, please change a new brush
or change a new motor.
3、检查塑胶件固定螺丝是否松动，将固定螺丝拧紧；
c. Please check if the lock screw on plastic parts is loose, if yes, please loose it tight.
4、检查跑步带和跑板之间是否卷进异物，将异物去除。
d. Please check if there is something roll into gap between running belt and running
board, If yes, please remove it.
5、检查跑带是否偏带严重，和左右边条发生摩擦，将跑步带调节平衡。
e. Please check if the running belt is deviation too serious and result the belt rub with side
rail.
If yes, please adjust the running belt to central position.
九、跑步时过载保护器跳开
9. Overload protector button bounce when running
故障排除方法：
1、请检查各电子连接线是否有脱落，导致 AC 电源线直接搭在一起，造成严重短路现象，保护
器跳开，请小心仔细检查各电子连接线，确定连接良好；
a. Please make sure all the wire of electronic part are well connected. If the AC wire loosing ,it
may cause serious short circuit so that overload protector button bounce.
电子表电源及通信端子、测
试第
1/4
p
in
线
电子表电源电压
示例，只供参考
This manual suits for next models
1
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