Rancilio CLASSE 20 User manual

CLASSE 20

> User Manual (Read Installation Manual ﬁrst)

Dear Client

First of all, thank you for choosing RANCILIO.

We are sure the product you have purchased will meet your expectations.

The coee machine you are about to use is the outcome of extensive research and development.

It is the most ecient, user-friendly and well designed machine of its kind.

This Manual describes correct use and maintenance. It will help you obtain the best

results from your coee machine. We hope you ﬁnd our explanations clear, and that

we shall win your trust for the future too.

The CLASSE 20 machine line has been designed to prepare espresso and other hot beverages in a

high demand commercial environment.

Content

Manager Settings Manager............................................................................. 11

Barista Overview ............................................................................................3

Switch ON/O ..................................................................................4

Main Display ......................................................................................5

Brewing coee ..................................................................................6

Cleaning of the group heads.............................................................6

Daily cleaning C-Lever & iSteam.......................................................9

Uninstalling the machine..................................................................9

What if............................................................................................. 10

Cleaning the portaﬁlter & Brewing hot water .................................7

Use Steam C-lever.............................................................................8

Use iSteam (optional) .......................................................................8

General List of errors ...................................................................................23

Technical data..................................................................................25

Settings Technician..........................................................................17

Technician

Barista

Overview

Cup tray

Steam wand

Manometer

Touch display

Buttons

Hot water buttons

1 dose

2 doses

Functional light

MACHINE NOT READY/WARMING UP: light slide from left to right

MACHINE READY NOT BREWING: light steady

END BREWING: transition Blue/Green/Blue light steady (settable)

Hot water

spout Main switch

Portaﬁlter

optional, only left side*

iSteam *

C-Lever

Start/Stop dispensing

Continuous button:

Display for ASB version (page 5)

1 Espresso

1 Coee

2 Espresso

2 Coees

Fun

Group head

Barista

Manual Switch ON/OFF

Switch ON

First start-up:

Switch OFF

3Close water tap

Clean the machine

1Remove portaﬁlter, knock it out and lock it again

Do not damage the ﬁlter

Only a qualiﬁed person is allowed to connect the machine to the power supply.

Close water ta

Switch o main switch

2Switch on main switch

Sith i

wit

on ma

n sw

1Open water tap

At the start of each day and anytime after a stop of more than 8 hours, it is necessary to renew

100 % of the water inside the hydraulic circuit. Let ﬂow out water from each group for at least 30

seconds and dispense from the hot water spout at least 5 liters of water for 2-groups and

8 liters for 3-groups machine.

Follow the instructions that appear on the display

Barista

Machine Display

Other optional menus that can

be enabled by the Manager:

Menu Barista

Delivery Control (Brewing) Time

Date

Dierence between real time and target

time (if SQE is activated by manager)

Bar ﬁlling in real time or last selected

Brewing in progress

or last selected

Swipe for dierent pages (swipe with a single ﬁnger)

HOME

MANAGER

TECHNICIAN

Steam boiler manometer

Notiﬁcation Line (lighted when in use)

Other optional menus that can

e ena

y t

e Manager:

OPTIONAL SHORTCUTS

Doses

Date & Time setting

Timer

Lights

Partial counters

Softener

Groups (ASB)

SHORTCUTS

Other optional menus that can

Cleaning lock screen (40 seconds)

Coee group cleaning selected

Boiler heating ON/OFF

Warnings

Boiler heating

Boiler ﬁlling

Cash System

Timer

Cup warmer heating level

Telemetry

Display ASB (continuous brewing button)

Temperature set on group

Brewing time (in seconds)

Continuous button (appears when brewing is not dispending)

pgp

emperature set on group

pp g p g

Cup Warmer ON/OFF &

level adjustment

To access the desired menu, swipe right with two ﬁngers

(double swipe) using the fast menu.

(

The password is requested if the technician has set it.

Group selected

Barista

Brewing coee

Warning: Hot surface

Water renewal: see note on page 4

Remove leftovers from rim of the ﬁlter

Fill with ﬁnely ground coee and tamp

3Lock the portaﬁlter into the group head

Put cup(s) under portaﬁlter spout

It is recommended to ﬂush 2-3 seconds

6Remove portaﬁlter and knock it out

Do not damage the ﬁlter

1Knock out the portaﬁlter and clean it with a

cloth or object that does not damage the ﬁlter

It is recommended to ﬂush the group head 2-3 seconds

5Start preparation

The information on Delivery Control screen are deﬁned by manager

To stop press the button again

Cleaning of the group heads

Do not use abrasive tools! Use suitable detergents to clean

coee machines and follow the instructions on the package!

After the washing cycle, remove the portaﬁlter using the blind

ﬁlter basket, and press “OK” to rinse both under running water.

ﬁ

2Insert blind ﬁlter disk and add cleaning detergent for

coee machines

Do not brush the shower screen!

3Brush the seals under the group head

th hi l th

ﬁl

ithblid

Aft

e was

remove

ﬁ

er us

bli

4Lock the portaﬁlter into the group head and than push "OK"

6After rinse cycle, insert blind ﬁlter disk, lock the portaﬁlter again

and push "OK" to ﬁnish the clean.

Remove the blind ﬁlter disk from portaﬁlter, re-lock it into the

group head and than push "OK"

bli d ﬁl

di k d dd l i d

nsert blind ﬁlter disk and add cleaning detergent for

Enter the cleaning menu and select the group

to clean

Follow the instructions on the display

Barista

Cleaning the ﬁlter

Warning: Hot surface.

Do not use abrasive tools! Use suitable detergents to clean

coee machines and follow the instructions on the package!

Immerse portaﬁlter/unlocked ﬁlter in solution for at least 20 min.

Rinse portaﬁlter/ﬁlter thoroughly under running water

3Reattach portaﬁlter, lock it into the group head

Warning: Hot surface

Water renewal: see note on page 4

Brewing hot water (tea)

1Put cup under hot water spout

3Wait for end of brewing

Press button again for manual stop

Wait for end of brewin

2Press the requested hot water button

ﬁl

lkdﬁl

merse

ﬁ

1Prepare solution in container

Follow the directions provided on the detergent package

Barista

2Submerge steam wand in milk

Push back to stop steam

Push up C-lever for continuous steam

Sb t di ilk

Submerge steam wand in milk

1Flush out residual steam condensate

5 sec.

5Purge and clean steam wand

or Push the C-lever downwards to release steam; the tap will close

automatically when the steam is released

Pdlt d

e an

ean s

eam wan

Remove product when ﬁnished and clean steam wand

Use Steam C-lever

Warning: Hot surface

For best results: store milk at ≤ 5 °C (≤ 41 °F)

Press when the led buttons ﬂash

A jet of steam cleans the iSteam wand

Press and hold button to increase the

ﬁnal temperature

It is possible to stop pressing the button again

Wait for end of preparation

Do not remove before both led buttons on or blinking

Remove product when ﬁnished

ess a

l t

ﬁ

Wait for end of

2Press button

Use iSteam (optional)

P h th l

Press when the l

t o

steam c

A j

5Purge and clean iSteam

1Submerge iSteam in milk

Warning: Hot surface

For best results: store milk at ≤ 5 °C (≤ 41 °F)

Barista

Daily cleaning C-Lever & iSteam

Do not use abrasive tools! Use suitable detergents to clean milk, and follow the

directions on the package! Do not use water jets for cleaning!

2Clean housing with damp cloth

Follow the grain of the satin ﬁnish on stainless steel parts

Clean steam wand/hot water spout

Check that steam nozzle holes are clean and not obstructed

5Remove cup-holder grid, clean drain outlet and inside of tray

6Reattach cup-holder grid

R h ld id l d i tl t

Remove cup-holder grid, clean drain outlet a

4Submerge steam wand in milk detergent

Clean housing with damp cloth

Deactivate screen (the screen will be deactivated

for 40 seconds to permit the cleaning)

Follow the instructions on the display

Uninstalling the machine

Only qualiﬁed personnel are authorised to disconnect the machine from the

mains power and from the hydraulic circuit

Close water tap

Coee machine must be cold

5Cover the machine and place it in a dry room, not exposed to

environmental elements

Close water tap

Switch o the circuit breaker

1Clean the machine

See part «Daily cleaning»



Switch o the circuit break

2Switch o main switch

Swi

Decommissioning: cut the power cable and hand the

machine over to authorised companies for disposal

Barista

…the water is not dispending

Verify that the water tap is open

…the pump is very noisy

Verify that the hose is pinched under the machine

…there is a lot of coee grounds in the cup

Verify if the ﬁlter / portaﬁlter are damaged

…the machine does not power on

Verify that the power is switch on

Verify that the mains plug is inserted

Verify that the mains switch and the circuit are breaker on

Verify that the timer is ON

…there is water under the machine

Verify if the drain pipe is obstructed

…irregular steam delivery

Verify if the tips of the steam wand are obstructed

…the group ﬂowrate is too slow

Verify if the shower screen is dirty

…there is no steam delivery

…

Verify that the steam switch is turned on and the

machine under pressure

Verify that the steam switch is turned

Verify if the steam wand is clogged

…coee drips outside the portaﬁlter

Verify if the portaﬁlter is too dirty

…coee taste is rancid

Verify if the group and ﬁlter are very dirty

Verify if the bean coee is too old

…slow dispensing

Verify that the ﬁlter, the portaﬁlter and the group

heads are cleaned

Verify if the coee ground is too ﬁnely

Verify if the amount of coee is too much

Verify if the coee in the portaﬁlteris tamped too hard

…the coee brewing is too fast

Verify if the coee in the portaﬁlter is tamped too little

Verify if the coee ground is too coarse

Verify if the amount of coee is too small

Verify if the ﬁlter basket worn

What if…

Diagnostics are to be carried out by the user with the plug disconnected

For any problem or need that has not been speciﬁcally mentioned above, contact our Customer Support without attempting to perform repairs

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