Raidon SafeTANK GR3680 Series User manual

SafeTANK

User Manual

GR3680 Series

» SafeTANK GR3680 User Manual...............................1

1. Environmental Requirements....................................................................................1

2. Package Contents and Product Views......................................................................1

3. Hardware Requirements and Precautions ................................................................3

4. Hardware Installation Procedure...............................................................................4

5. How to Switch the RAID Mode..................................................................................5

6. Hard Drive Replacement Instructions........................................................................5

7. Data Rebuild..............................................................................................................6

8. System Temperature Overheat and Fan Failure Management.................................7

9. Additional Display Messages of System and Operation Procedures ........................7

11. Install The Operation System Into This Device .......................................................11

12. Frequently Asked Questions ...................................................................................16

» SafeTANK GR3680 產品使用說明...................... 17

1. 環境需求 ....................................................................................................................17

2. 產品外觀及包裝內容 ..................................................................................................17

3. 硬體需求與注意事項 ..................................................................................................19

4. 硬體安裝 ....................................................................................................................20

5. 如何切換 RAID 模式 ..................................................................................................21

6. 硬碟更換步驟說明......................................................................................................22

7. 資料重建功能說明......................................................................................................22

8. 系統過熱與風扇故障狀況排除....................................................................................23

9. 其它螢幕訊息顯示及操作說明....................................................................................23

11. 外接磁碟安裝作業系統.............................................................................................27

12. 常見問題 ..................................................................................................................32

GR3680 Series User Manual

v0.1

GR3680 Series User Manual

2. Package Contents and Product Views

Introduction

Open the package and you shall nd the following parts：

1. Environmental Requirements

Operating Temperature: 0 ～40 ℃(32 ～104 ℉)

Storage Temperature : -20 ～47℃(-4 ～116 ℉)

Line Voltage : 100 ～240V AC

• Please check the product and accessories for any defect or missing parts. If you have any questions,

please contact your product supplier.

• Please visit the oﬃcial website (www.raidon.com.tw) to download drivers and other related resources.

Thank you for purchasing RAIDON products. This User Manual will introduce you the InTANK

GR3680 storage product. Before using your GR3680, please read it thoroughly. Although all

information contented in this User Manual had already been carefully verified before publishing,

however, the actual product and its specification will be based upon the time of delivery from

RAIDON. Any update to the product or its relevant information may be listed on www.raidon.com.tw .

Product is subjected to change without prior notications.

If you have any question regarding to the product you purchased, or you would like to know the

latest product information, User Manual’s update, please contact to your local supplier or visit to

www.raidon.com.tw for further information.

GR3680-BA31 product x 1

(with removable drive tray enclosed x 2)

GR3680-B31 product x 1

(with removable drive tray enclosed x 2)

GR3680-B31A product x 1

(with removable drive tray enclosed x 2)

USB 3.2 C to C cable x1 USB 3.2 C to C cable x1 ――

USB 3.2 C to A cable x1 ――USB 3.2 C to A cable x1

Power Cable x1 Power Cable x1 Power Cable x1

Quick Installation Guide x1 Quick Installation Guide x1 Quick Installation Guide x1

Screws & Ejector pins Screws & Ejector pins Screws & Ejector pins

GR3680 Series User Manual

Product View

Front View

Rear View

H I J

Before switch on, please ensure

all plugs are properly and

securely attached.

A. LCM

B. UP button

C. DOWN button

D. ESC button

E. ENTER button

F. MUTE button

G. Alarm indicator

H. HDD enclosure handle

I. Tray button

J. HDD tray key lock

K. HDD access light

L. Power socket

M. Power switch

N. Fan

O. USB 3.2 Gen2 Type-C port

(10Gbps)

P. Anti-theft lock

GR3680 Series User Manual

LED Indicators :

3. Hardware Requirements and Precautions

1. After the hard disk is formatted, the actual total capacity of the GR3680 detected by the computer

operating system will vary from the sum of all hard disk capacities stated by the manufacturer.

2. To prevent data loss, do not remove GR3680 while the system is running.

3. Once the system has been initialized, do not switch hard disks around during use. Doing so may

prevent the RAID from being recognized by the system.

4. Once RAID mode has been set up, the switching of hard drives will lead to the removal of data

from the hard disks. Please be sure to backup the data on the hard disk before making any

switches.

5. The product needs to be restarted after adding or changing the RAID mode, and the update is

guaranteed to be the new RAID mode.

6. If the GR3680 needs to be shut down or disconnected, please ensure the HDD is safely removed

through your operating system before turning o󰀨 the power.

7. Users can set the RAID level and the basic functions of GR3680 using the buttons on the right

side of LCM in front of the product

8. We strongly recommend backing up important data stored on the GR3680 to another storage

device or a remote site. RAIDON will not be held liable for the damage or loss of data you stored

on the GR3680.

9. If you need to install the operation system such like Windows or macOS into this device, please

refer to the user manual for details.

Status HDD access light Alarm indicator Buzzer

No HDD Red light always on Red light always on YES

Access Purple light ﬂashing —— — —

Disk Idle Blue light always on —— — —

Rebuilding - Source Blue light always on —— — —

Rebuilding - Target Red light ﬂashing —— — —

Fan Failed Blue light always on Red light always on YES

Over Temp (≧50℃) Blue light always on Red light always on YES

GR3680 Series User Manual

4. Hardware Installation Procedure

Please follow the instructions below to complete the hardware installation.

Place the system on a stable surface. Ensure that it is well ventilated without blockage to

the vent and kept away from areas near water and damage prone areas.

Step 1

Step 2

Step 3

Step 4

Step 5

Step 6

Step 7

Once the hard disk is installed, slide the enclosure into the system and close the handle.

Connect power cable to your power outlet and GR3680.

Depending on the type of computer USB port, select the corresponding USB cable in the

accessory to connect the computer to the USB port on the GR3680.

Turn on the GR3680, wait for the power on process to complete, the power on will be

completed when the following picture is shown on the LCM.

※The factory default value of GR3680 is RAID 1 mode.

Note: Please avoid using hard disk drives from di󰀨erent manufacturers or di󰀨erent

models from the same manufacturer as this may impact system performance.

LockLock UnlockUnlock

Use the key included in the accessory

kit to unlock the HDD tray key lock, and

then press the HDD tray key lock. The

removable drive tray will pop open and

extract the removable drive tray.

For 3.5" HDD/SSD, please secure it by use six the larger screws included in the accessory

kit. For 2.5" HDD/SSD, please secure it by use four the smaller screws included in the

accessory kit.

When the GR3680 has completed initializing, your computer’s operating system should

recognize the device automatically. Please follow the formatting instructions given by the

operating system to format the drives. Once the formatting has been completed, the system

is ready for use.

Step 8

RAIDON RAIDbox2

RAID-1 vxxxxxx.x Pri HDD : OK

Sec HDD : OK

※If you are using a USB 3.2 C to A cable, the Type-A on the host side needs to be USB 3.2 Gen2

for best access performance.

GR3680 Series User Manual

5. How to Switch the RAID Mode

Change to RAID-0

Ent = Yes Esc = No

Change to RAID-0

Ent = Yes Esc = No

RaidMode Changed

Please Reboot

Pri HDD : OK

Sec HDD : OK

RAIDON RAIDbox2

RAID-0 xxxxxxv x

The default setting of GR3680 is RAID 1. To change the setting, please follow the steps below:

Step 1 Press and hold the ▲button while turning on the power until LCM is showing as below:

Step 2 If you are sure to switch the RAID mode, press "ENT" to accept. If not, press "ESC".

Step 3 This indicates that the switch has been done successfully. Please reboot the GR3680.

Front Panel Operation:

● Enter: Enter to next level or Conrm

● Esc: Back to next level or Cancel

● ▲/ ▼: Select Items

● MUTE: Turn o󰀨 the buzzer when the buzzer sounds

GR3680 Series User Manual

Pri : HDD Insert

Sec HDD : OK

Pri : HDD Insert

Sec HDD : OK

Rebuilding

Sec →Pri 32%

Rebuilding

Sec →Pri 32%

7. Data Rebuild

During the use of GR3680, if you are required to replace a malfunctioning drive refer to chapter 6

"Hard Drive Replacement Instructions".Once drive replacement is complete and you power on the

GR3680, the system will perform data reconstruction.

The data rebuild processing time is based on the capacity of the drive. During procedures, we

suggest to not use the system until the procedure(s) is complete as use of the system during

procedures may cause delays to the processing time.Please wait until the procedure(s) has been

completed to continue use.

During the data rebuilding process, the LCM panel will display the percentage progression rate of the

rebuild. Below are sample diagrams.

6. Hard Drive Replacement Instructions

RAID-1 degraded

Pri : X Sec : O RAID-0 failed

Pri : O Sec : M

In normal operational state, if the LCM "Pri: X" or "Sec: M" and the audio alarm activates, this would

indicate that the hard drive may be malfunctioning.

When this happens, you may choose to disable the audio alarm by pressing the MUTE button

located at the front of the system and continue to operate the system normally.

When finished, you may restart the GR3680 to double check and see if the drive is in fact

malfunctioning. If you are certain that the drive is in fact malfunctioning, follow the instructions below

to complete the replacement of the malfunctioning drive.

Step 1

Step 2

Shut o󰀨 the GR3680 power. Extract the driveing "X/M" on the LCM from the corresponding

drive position and replace it with the new replacement drive. Do not switch the positions of

the drives.

Once the replacement is complete, turn on the power of the GR3680. When the system

completes initialization, the LCM will ask you if you wish to initiate the rebuilding procedure.

Primary drive damage Secondary drive lost

GR3680 Series User Manual

Pri HDD : Fail

Sec HDD : OK Pri HDD : OK

Sec HDD : Fail

Primary drive error during rebuild Secondary drive error during rebuild

If during the rebuilding process, a drive malfunctions and is unable to continue the rebuilding

process, restart the GR3680 to check and see that the drive is in fact malfunctioning. If it is, please

refer to chapter 6 "Hard Drive Replacement Instructions" to replace the malfunctioning drive.

Below are sample diagrams of drive malfunctioning.

Note :

The next time you turn on the power of the unit, the system will automatically continue

to process the remains. Please do not switch position of the drive at any time.

Pri HDD : OK

Sec HDD : OK T

System Temp.

50 ℃

Pri HDD : OK F

Sec HDD : OK

System FAN

xxxx RPM

System temperature exceeded limitation

System temperature message

System fan malfunctioning

System fan RPM message

8. System Temperature Overheat and Fan Failure Management

9. Additional Display Messages of System and Operation Procedures

If the LCM panel displays "T" on the bottom right hand corner meaning the system temperature

has exceeded its allowance of 50℃or "F" at the top right hand corner meaning the system fan has

malfunctioned and the audio alarm alerts, you may rst press the MUTE button to disable the audio

alarm. At the allowed operational state, re-start the system to double check and see if the problem

is still present. If the problem persists, please turn o󰀨 the system and contact your supplier or the

RAIDON tech support for further assistance.

The GR3680 frontal LCM panel is able to display additional messages such as rmware version,

system temperature and fan status by pressing the ▲or ▼buttons to make your selection.

Continuously pressing the selection buttons allows you to scroll through the menu. If not pressed

within 3 seconds, the display will revert back to its normal operational state.

GR3680 Series User Manual

Users can download the GUI software from the website to monitor the status of the product.

※ The HDD1 equals to Pri HDD and HDD2 equals to Sec HDD.

1. System Status

This GUI will auto detects the connected GR3680 and reveals relative information accordingly.

2. Firmware Upgrade

You may update the Firmware via this GUI, simply click on “Load” button to locate the rmware

le to proceed. After update is nished, you may restart the power properly to operate with newly

updated rmware.

※ Caution : Any random rmware updates may cause device in malfunction, it is strongly suggested not to update device rmware if

device is operating properly.

10. GUI Monitoring Software and Firmware Update

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