QNAP TS-932X Series User manual
TS-932X
TS-932X
User Guide
Document Version: 1
03/04/2018
Contents
1. Preface
About This Guide.......................................................................................................................................... 3
Audience.......................................................................................................................................................3
Document Conventions................................................................................................................................ 3
2. Product Overview
About the TS-932X....................................................................................................................................... 4
Hardware Specifications............................................................................................................................... 4
Package Contents........................................................................................................................................ 6
Components................................................................................................................................................. 6
Front Panel...............................................................................................................................................7
Rear Panel................................................................................................................................................7
Drive Numbering.......................................................................................................................................8
Installation Requirements............................................................................................................................. 8
Setting Up the NAS.......................................................................................................................................8
3. Installation and Configuration
Hardware Installation.................................................................................................................................. 10
Drive Installation.....................................................................................................................................10
Replacing Memory Modules...................................................................................................................17
QTS Installation.......................................................................................................................................... 22
Installing QTS Using Qfinder Pro........................................................................................................... 22
Installing QTS Using the Cloud Key....................................................................................................... 24
4. Basic Operations
Power Button.............................................................................................................................................. 26
Reset Button............................................................................................................................................... 26
USB One Touch Copy Button..................................................................................................................... 26
LEDs........................................................................................................................................................... 27
Beep Alarm................................................................................................................................................. 28
5. Troubleshooting
Forcing Qfinder Pro or myQNAPcloud to Locate the NAS......................................................................... 29
Hot-swapping Failed Drives........................................................................................................................29
Recovering Unintentionally Removed Healthy Drives................................................................................ 30
Support and Other Resources.................................................................................................................... 30
6. Glossary
CloudKey.................................................................................................................................................... 31
CloudLink....................................................................................................................................................31
myQNAPcloud............................................................................................................................................ 31
myQNAPcloud ID........................................................................................................................................31
Qfinder Pro................................................................................................................................................. 31
QTS.............................................................................................................................................................31
7. Notices
Limited Warranty.........................................................................................................................................32
Disclaimer................................................................................................................................................... 32
GNU Public License....................................................................................................................................32
FCC Notice................................................................................................................................................. 40
TS-932X User Guide
1
CE Notice....................................................................................................................................................40
SJ/T 11364-2006.........................................................................................................................................41
2
1. Preface
About This Guide
This guide provides information on the QNAP TS-932X NAS and step-by-step instructions on installing the
hardware. It also provides instructions on basic operations and troubleshooting information.
Audience
This document is intended for consumers and storage administrators. This guide assumes that the user has
a basic understanding of storage and backup concepts.
Document Conventions
Symbol Description
Notes provide default configuration settings and other supplementary
information.
Important notes provide information on required configuration settings and other
critical information.
Tips provide recommendations or alternative methods of performing a task or
configuring settings.
Warnings provide information, that when ignored, may result to potential loss,
injury, or even death.
TS-932X User Guide
Preface 3
2. Product Overview
This chapter provides basic information about the QNAP TS-932X NAS.
About the TS-932X
The TS-932X is well-suited for growing businesses in need of cost-effective storage, backup, restoration, and
private cloud solutions. Featuring two 10GbE SFP+ ports as well as two 1GbE RJ45 ports, the TS-932X is
able to scale to the needs of modern networks. The TS-932X supports up to nine storage drives, allowing it
to store a huge amount of data within its compact frame. Equipped with a reliable quad-core processor, the
TS-932X also features a hardware-accelerated encryption engine to keep data secure.
Hardware Specifications
Important
Modifying the hardware or software of your QNAP product invalidates the warranty. QNAP
is not responsible for any damage or data loss caused by unauthorized modifications and
installation of unsupported third-party applications.
Component TS-932X
Ordering Information
Ordering P/N • TS-932X-2G
• TS-932X-8G
Processor
CPU Annapurna Labs Alpine AL-324 quad-core ARM® Cortex-A57 1.7GHz
processor
Architecture 64-bit
Encryption engine AES-256
Memory
Pre-installed memory • 2 GB RAM: 1 x 2 GB DDR4
• 8 GB RAM: 1 x 8 GB DDR4
Use only QNAP memory modules to maintain system performance and
stability. For NAS devices with more than one memory slot, use QNAP
modules with identical specifications.
Important
Using unsupported modules may degrade performance,
cause errors, or prevent the operating system from starting.
Total memory slots 1 x SODIMM DDR4
Maximum memory 16 GB (1 x 16 GB)
Flash Memory 512 MB
Storage
Drive bays • 5 x 3.5-inch SATA 6 Gbps bays
• 4 x 2.5-inch SATA 6 Gbps bays
TS-932X User Guide
Product Overview 4
Component TS-932X
Drive compatibility • 3.5-inch bays:
• 3.5-inch SATA hard disk drives
• 2.5-inch SATA hard disk drives
• 2.5-inch SATA solid state drives
• 2.5-inch bays:
• 2.5-inch SATA solid state drives
Hot-swappable Yes
Network
10 gigabit Ethernet ports 2 x 10 Gigabit SFP+
Gigabit Ethernet ports 2 x Gigabit RJ45
External I/O Ports & Expansion Slots
USB ports • Front: 1 x USB 3.0 Type-A
Note
You can use the One-Touch Copy button with this port.
• Rear: 1 x USB 3.0 Type-A
• Rear: 2 x USB 2.0 Type-A
Audio • 1 x 3.5 mm line-out jack
• 1 x speakers
Note
You cannot use the speakers and the line-out jack
simultaneously.
Interface
Buttons • Power
• USB One Touch Copy
• Reset
Dimensions
Form factor Tower
Dimensions (H x W x D) 224.7 x 182.7 x 223.6 mm
8.8 x 7.2 x 8.8 in
Net weight 3.53 kg (7.78 lbs)
Other
Power supply unit 120W, 100-240V AC, 50/60Hz
System battery CR2032 lithium battery (3V, 225mAh)
Warning
When replacing the system battery, only use the same
battery type as the existing one to avoid explosions.
TS-932X User Guide
Product Overview 5
Component TS-932X
Sound level 18.7 dBA
Note
The sound level was tested at a bystander position, which is
within one meter from the NAS. The test NAS operated at low
speed with the maximum number of drives installed.
Fans 1 x 140 mm, 12V DC
Warning
To avoid serious injuries, do not touch the fans while the NAS
is connected to a power source.
Operating temperature 0 to 40˚C (32 to 104˚F)
Relative humidity • Non-condensing relative humidity: 5 to 95%
• Wet-bulb temperature: 27˚C (80.6˚F)
Security slot Kensington security slot
Package Contents
Item Quantity
TS-932X NAS 1
AC power adapter 1
Power cord 1
Ethernet cable 2
Screws for 2.5-inch drives 24
Screws for 3.5-inch drives 32
Quick Installation Guide (QIG) 1
Components
TS-932X User Guide
Product Overview 6
Front Panel
No. Component No. Component
1 Status LED 5 Power button
2 LAN LED 6 USB One Touch Copy button
3 USB LED 7 USB 3.0 One Touch Copy port
4 Drive LEDs - -
Rear Panel
No. Component No. Component
1 Reset button 6 Kensington security slot
TS-932X User Guide
Product Overview 7
No. Component No. Component
2 3.5 mm speaker jack 7 Power input
3 Gigabit Ethernet RJ45 ports 8 System fan
4 10 gigabit SFP+ ports 9 Speaker
5 USB 3.0 Type-A ports - -
Drive Numbering
Installation Requirements
Category Item
Environment • Room temperature: 0 to 40˚C (32 to 104˚F)
• Non-condensing relative humidity: 5 to 95%
• Wet-bulb temperature: 27˚C (80.6˚F)
• Flat, anti-static surface with no exposure to direct sunlight, liquids,
and chemicals
Hardware and peripherals • Storage drives
For details on compatible drives, go to https://www.qnap.com/
compatibility/.
• Network cable
Tools • Phillips #1 or #2 screwdriver
• Anti-static wrist strap
Setting Up the NAS
1. Place your NAS device in an environment that meets the requirements.
For details, see Installation Requirements.
2. Install the drives.
TS-932X User Guide
Product Overview 8
For details, see the following topics:
•Installing 3.5-inch Hard Drives on 3.5-inch Trays
•Installing 2.5-inch Hard Drives or Solid State Drives on 3.5-inch Trays
•Installing Solid State Drives on Solid State Drive Trays
3. Connect the power cord and all applicable cables.
4. Power on the NAS.
5. Install QTS.
For details, see QTS Installation.
6. Log on to QTS.
TS-932X User Guide
Product Overview 9
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2
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