Q-See Presidio Series User manual

QUICK START GUIDE

IP Camera & NVR Bundle

ENGLISH

WelcomeTable of Contents

Congratulations on your latest purchase and welcome

to the Q-See family. This packet includes everything

you will need to help get your smart security system

up and running. We are excited to have you on board

and thank you for choosing Q-See!

Sincerely,

Priti Sharma

President

Connect with us on social media.

Welcome

What’s Included.............................................................3

Understanding Your NVR ..............................................4

Get Connected

Registration ...................................................................5

Connect Your Cameras .................................................5

Connect Your NVR.........................................................6

Powering Up the NVR & Cameras ................................8

Startup Wizard...............................................................9

Setting Up the Presidio Mobile App............................12

Get the Most Out of Your Q-See System

Tips on Camera Placement.........................................16

Troubleshooting...........................................................18

Warranty and Support .................................................19

Regulatory Information................................................19

What’s Included

NVR

Mouse

Your system will include one of the options below

Not included with

every system

Number of cameras included vary by system

Actual NVR will vary by system

Products shown in this section may vary by system

100 feet of Network cable per IP camera

HDMI Cable Network (Ethernet)

Cable

SATA Cable

A B

NVR Cables

Power SupplyCameras Camera Network Cables

Understanding Your NVR: Rear Panel

NOTE: Connections on the back of your system may vary based on your model.

IMPORTANT: Go through all of the steps to setup and test your system before mounting any cameras or hardware. Always visit

www.q-see.com/support to find the most recent guides and up-to-date support for your Q-See products.

VGA MONITOR

VGA 19”

NETWORK

USB

CAMERA POE POWER SUPPLY

HD DISPLAY

HDTV

EXTERNAL

MICROPHONE

EXTERNAL

SPEAKER

ALARM

Get Connected

Step 2: Connect Your Cameras

2A. Plug the camera network cable into the camera

by connecting the Ethernet cable into the camera

network port. You should hear a clicking sound as

you connect to the port.

2B. Move the white weather-proof housing up and twist

to secure the cover over the port. Tighten the base

of the cover to complete the weather-proof seal.

Step 1: Registration

Before installing, please register your device on the

Q-See Support Portal at www.Q-See.com/register to

receive critical updates and support for your system.

Registering will also help us to assist you with any

technical or warranty issues if ever necessary.

Please be sure to keep a record of your model

number(s) and to save this guide, as you will need

this information if you are ever in need of technical

or warranty support.

NOTE: Your username and password used to register your device are

not the same as those you use to log in to your system. Please write

down your username, password, and model number(s) in the spaces

provided below:

Username:

Password:

Model #:

2C. Plug the other end of the camera cable into an

available PoE port on the back of your NVR. Again,

you will hear a clicking noise when cables are

inserted correctly. Repeat steps 2A through 2C for

each camera.

Step 3: Connect NVR to Display

There are two options to connect the NVR to a display.

Option A: HDMI

1. Plug the included HDMI cable into the NVR’s HDMI

port.

2. Connect the other end of the HDMI cable to the

monitor or TV.

3. Plug the monitor or TV into a surge protector.

Option B: VGA Monitor

1. Plug a VGA cable (not included) into the NVR’s

VGA port. VGA might not support full high definition

output.

2. Connect the other end of the VGA cable to the

monitor. A 19” monitor or larger with 1280 x 1024

resolution is highly recommended.

3. Plug the monitor into a surge protector.

Step 4: Connect Mouse

Plug the included mouse into the USB port on the

back of the NVR. If your model has two USB ports on

the back, either one will work.

19” Monitor

or Larger

5B. Connect the other end of the cable to an open port

on your router (not included). You will hear a click

when the cable is properly connected.

Step 5: Connect to the Router

5A. Plug the included Network (Ethernet) cable into the

Network (LAN) port on the back of the NVR.

Step 6: Powering Up the NVR & Cameras

6A. Plug the NVR power supply cable into the power

port on the back of the NVR. Your power port and

power cable may look different than pictured here.

6B. Plug the NVR power supply cable or power adapter

into a surge protector (not included).

6C. Turn on the NVR’s power switch (if present). The NVR

may beep as it powers up. The Startup Wizard will

appear on-screen after a few minutes.

NOTE: The camera will make a faint clicking sound when the

power is activated. The cameras will take about one minute

after powering on to begin displaying on the monitor.

DISPLAY COMPATIBILITY: While the system boots, the

Q-See logo will appear. The screen may then go blank for up

to 15 seconds. If the screen doesn’t reappear there may be

an issue. This NVR requires a display capable of supporting

1280 x 720 or higher.

Step 7: Startup Wizard

7A. The Startup Wizard will appear the first time you

boot your Q-See Presidio system. Select your

Language. Click OK.

IMPORTANT: An internet connection and a mobile device

(Android or iOS) will be required to complete the setup process.

7B. Q-See recommends you change the password on

your system from the default (if the password has

already been changed, enter the current Admin

Password and proceed). Enter the Default Admin

Password 123456 and check the Change Password

check box. Enter the new Password and Confirm

below. Click Next.

7C. Set your Time Zone and adjust the Date and Time.

Click Next.

Please write down your new password and keep this

guide. If you forget your NVR password you will need

to contact technical support:

Password:

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