Promise Vess A2600 User manual

Vess A-Series

NVR Storage Appliance

Product Manual

Version 1.2

Vess A2000 Series NVR Storage Appliance Promise Technologies

Warning

This is a Class A product. In a domestic environment this product

may cause radio interference in which case the user may be

required to take adequate measures.

Warning

The electronic components within the Vess enclosure are

sensitive to damage from Electro-Static Discharge (ESD). Observe

appropriate precautions at all times when handling the Vess or its

subassemblies.

Warning

Turn off the power and disconnect the power cord before

servicing this device.

iii

Product Manual

Also included are four levels of notices:

Warning

A Warning noties you of probable equipment damage or loss of data, or the

possibility of physical injury, and how to avoid them.

Caution

A Caution informs you of possible equipment damage or loss of data and how to

avoid them.

Important

An Important message calls attention to an essential step or point

required to complete a task, including things often missed.

Note

A Note provides helpful information such as hints or alternative ways of

doing a task.

Vess A2000 Series NVR Storage Appliance Promise Technologies

Contents

Introduction 1

Vess A-ClAss series OVerView 2

SyStem management 2

speCifiCAtiOns 3

HArdwAre 4

Front Panel Hardware 4

Front Panel ledS6

rear Panel Hardware 10

Hardware Setup 19

UnpACking 20

MOUnting tHe Vess ClAss A series in ArACk 21

mounting a3u encloSure in arack 22

mounting a2u encloSure in arack 25

instAlling disk driVes 29

number oF driveS required 29

MAnAgeMent pAtH COnneCtiOns 37

COnneCt tHe pOwer39

pOwer OnenClOsUre 41

Power onveSS a2600/a2600S41

Power onveSS a2200/a2200S44

connect to iScSi Storage area network (San) 45

instAll riser CArd in Vess A2600/A2600s47

instAll pCieCArds in Vess A2200/A2200s54

Managing with WebPAM PROe 58

logging into webPam Proe58

quick linkS menu 62

uSing tHe webPam ProeinterFace 63

cHooSing adiSPlay language 65

sUbsysteM MAnAgeMent 68

bACkgrOUnd ACtiVities 69

manage background activitieS SettingS 70

media Patrol 75

MAnAging ACtiVity sCHedUles 76

eVent lOgs 77

AdMinistrAtiVe tOOls 78

reStore Factory deFault SettingS 78

User MAnAgeMent 79

viewing uSer inFormation 79

making uSer SettingS 79

creating auSer 81

view network SettingS 83

SoFtware management 83

email Service 88

PerFormance monitoring 90

COntrOllers 92

view controller inFormation 92

viewing controller StatiSticS 94

controller SettingS 95

enClOsUres 96

encloSure inFormation 96

encloSure temPerature SenSor SettingS 97

buzzer SettingS 97

pHysiCAl driVes 98

disk ArrAys And lOgiCAl driVes 100

logical drive management 102

spAre driVes 103

lOgiCAl driVe sUMMAry 104

Managing with CLU 105

uSing tHe clu 107

acceSSing online HelP 111

exiting tHe clu 111

logging out oF tHe cli 111

logging back into tHe cli and clu 111

MAnAging tHe sUbsysteM (ClU) 112

making SubSyStem SettingS (clu) 112

running media Patrol (clu) 113

Product Manual Contents

locking or unlocking tHe SubSyStem (clu) 113

view SubSyStem date and time (clu) 114

MAnAging tHe rAid COntrOllers (ClU) 115

viewing controller inFormation (clu) 115

making controller SettingS (clu) 116

MAnAging tHe enClOsUre (ClU) 118

viewing tHe encloSureS Summary (clu) 118

viewing encloSure inFormation (clu) 119

making encloSure SettingS (clu) 119

viewing Power SuPPly StatuS (clu) 120

toview tHe StatuS oF tHe Power SuPPlieS:120

viewing cooling unit StatuS (clu) 120

viewing temPerature SenSor StatuS (clu) 121

viewing voltage SenSor StatuS (clu) 121

locating an encloSure (clu)122

pHysiCAl driVe MAnAgeMent (ClU) 123

viewing aliSt oF PHySical driveS (clu) 123

making global PHySical drive SettingS (clu) 124

viewing PHySical drive inFormation (clu) 125

viewing PHySical drive StatiSticS (clu) 126

Setting an aliaS (clu) 126

locating aPHySical drive (clu) 126

MAnAging disk ArrAys (ClU) 128

viewing aliSt oF diSk arrayS (clu) 128

creating adiSk array (clu) 129

creating adiSk array – automatic (clu) 129

creating adiSk array – exPreSS (clu) 130

creating adiSk array – advanced (clu) 131

deleting adiSk array (clu) 133

making diSk array SettingS (clu) 134

viewing diSk array inFormation (clu) 135

enabling media Patrol, Pdm, and Power management on adiSk

array (clu) 136

rebuilding adiSk array (clu) 137

running media Patrol on adiSk array (clu) 137

running Pdm on adiSk array (clu) 138

running tranSition on adiSk array (clu) 139

locating adiSk array (clu) 139

MAnAging spAre driVes (ClU) 140

viewing aliSt oF SPare driveS (clu) 140

creating aSPare drive (clu) 141

making SPare drive SettingS (clu) 142

running SPare cHeck (clu) 142

deleting aSPare drive (clu) 143

MAnAging lOgiCAl driVes (ClU) 144

creating alogical drive (clu) 144

deleting alogical drive (clu) 146

viewing logical drive inFormation (clu) 147

viewing logical drive StatiSticS (clu) 147

viewing tHe logical drive cHeck table (clu) 148

making logical drive SettingS (clu) 148

initializing alogical drive (clu) 149

running redundancy cHeck (clu) 150

locating alogical drive (clu) 150

MAnAging bACkgrOUnd ACtiVity (ClU) 151

viewing current background activitieS (clu) 151

making background activity SettingS (clu) 152

wOrking witH tHe eVent Viewer (ClU) 153

viewing runtime eventS (clu) 154

clearing runtime eventS (clu) 154

viewing nvram eventS (clu) 155

clearing nvram eventS (clu) 155

MAnAging Users (ClU) 156

viewing uSer inFormation (clu) 156

creating auSer (clu) 157

cHanging uSer SettingS (clu) 158

cHanging uSer PaSSword (clu) 159

deleting auSer (clu) 160

sOftwAre MAnAgeMent (ClU) 161

email SettingS (clu) 161

Vess A2000 Series NVR Storage Appliance Promise Technologies

SlP SettingS (clu) 162

web Server SettingS (clu) 162

SnmP SettingS (clu) 163

managing SnmP traP SinkS (clu) 164

CleAring stAtistiCs (ClU) 165

restOring fACtOry defAUlts (ClU) 166

bUzzer 167

making buzzer SettingS 167

Silencing tHe buzzer 167

Managing with the CLI 168

oPening tHe cli on windowS168

oPening tHe cli on linux 169

tAble Of sUppOrted COMMAnds 170

nOtes And COnVentiOns 172

Maintenance 223

replACing ApOwer sUpply 224

removing tHe old Power SuPPly 224

inStalling anew Power SuPPly 225

cHange SyStem Fan veSS a2200/a2200S226

Troubleshooting 228

HOw dO i knOw wHen AdriVe is fAiling? 229

cHeck drive StatuS ledS229

anticiPating Hard drive ProblemS 233

rebuilding adiSk array 236

How to rebuild adiSk array237

HOw tO sAVe AserViCe repOrt 239

tHe alarm buzzer iS Sounding, wHat doeS tHiS mean? 241

reinStalling tHe oPerating SyStem 243

FAQ248

Contacting Technical Support 249

limited warranty 253

Appendix: driver instAllAtion And UpdAte 257

uPdate/inStallation requirementS 258

UpdAte/instAll tHe driVer 259

UninstAll driVer 265

HOw tO CHeCk driVer VersiOn 267

cHeck verSionS witH cli 267

cHeck verSionS witH webPam Proe269

cHeck verSionS in windowS device manager 270

Appendix: WindoWs system recovery 272

diFFerent wayS to backuP tHe SyStem diSk 273

beFore you Start 274

VirtUAl HArd disk 275

cHeck available SPace 275

create tHe virtual Hard diSk For SyStem backuP 276

SimPle windowS SyStem backuP 286

sCHedUled windOws bACkUp 313

ScHedule SyStem backuP to raid - windowS 7 313

ScHedule SyStem backuP to network - windowS 7 316

ScHedule SyStem backuP to raid - windowS 2008 Server 320

ScHedule SyStem backuP to network - windowS 2008 Server 325

systeM reCOVery 330

create tHe recovery environment 331

reStore From raid 332

reStore From dvd 336

reStore From network drive 339

Appendix: io terminAl BoArd informAtion 345

i/o terminal board FeatureS 346

Pin aSSignmentS 347

How to uSe tHe i/o recePtacle 349

oPeration examPleS 350

terminal board Faq 358

IntroduCtIon

The Vess A-Class NVR storage appliance is specially engineered for medium to large scale IP video surveillance

deployment. The Vess A-Class Series is ideally suited for continuous surveillance in banks, malls, casinos, factories,

warehouses, and similarly sized commercial, residential, governmental or private enterprises. The subsystems are

capable of continuous recording and playback operation without dropping frames for networked installations of

32 to 100 High-Denition IP cameras.

Vess A-Class NVR storage appliances are available with your choice of Windows or Linux operating systems, a

Video Management Software suite, and disk drives in order to streamline the installation and integration process.

The Vess A-Class Series subsystems are stand-alone devices with internal RAID storage, eliminating need for

additional servers, controllers, separate enclosures etc. The Vess A-Class Series uses the renowned PROMISE

RAID engine for maximum reliability, all drive bays are hot-swappable, and models are available with redundant

power supplies to ensure data safety and uninterrupted operation.

The Vess A-Class Series models include PCIe slots for added exibility. The PCIe slots are suitable for video

graphics cards, video encode/decode cards, RAID cards, or other useful function available on the PCIe platform.

Product Manual Introduction

Vess A-ClAss serIes oVerVIew

SyStem management

The Vess A-Class Series are shipped with either Windows Embedded Standard 7 Runtime (WS7P) or Linux

CentOS 6.3 operating systems depending on customer preference.

mAnAgement interfAces

• Browser-based management with WebPAM PROe

• Command Line Interface (CLI)

• Command Line Utility (CLU)

Vess A2000 Series NVR Storage Appliance Promise Technologies

Vess Model A2200/A2200s A2600/A2600s

Form factor 2U, 19” rack mount or desktop 3U, 19” rack mount

Function NVR server NVR server

Operating system Linux or Windows Linux or Windows

Drives supported Six 3.5” SATA (3Gb/s or 6Gb/s)* Sixteen 3.5” SATA (3Gb/s or 6Gb/s)*

Storage Expansion

(iSCSI & JBOD) Up to 118 HD Up to 128 HD

RAID support 0, 1, 1E, 3, 5, 6, 10, 30, 50 0, 1, 1E, 3, 5, 6, 10, 30, 50, 60

RAID stripe size 64K, 128K, 256K, 512K, 1MB 64K, 128K, 256K, 512K, 1MB

Max. LUNs 256/system 32/array 256/system 32/array

Hot swap drives Yes Yes

Controller Single Single

Graphics Ivy Bridge Intel® HD Graphics

4000

Ivy Bridge Intel® HD Graphics

P4000

Memory 8GB DDR (up to 16 GB) 8GB DDR (up to 16 GB)

Processor Intel® Core™ i3 Dual-core 4-thread Intel® Xeon® Processor E3

Quad-core 8-thread

PSU 450W single or 500W N+1 450W single or 500W N+1

System fans Swappable fan Swappable fan

Dimensions 44 x 40 x 88 cm 45 x 46 x 140

Weight 10.4kg(22.9 lbs) w/o drives, 14.9kg

(32.8lbs) w/drives

15.9kg(35.1 lbs) w/o drives, 27.9kg

(61.5lbs) w/drives

*Can use 6 Gb/s hard disk drive but they will run at 3 Gb/s

speCIfICAtIons

Product Manual Introduction

HArdwAre

The following section provides a summary of the front and back panel hardware features of the Vess Class A

Series enclosures.

Front Panel Hardware

The front panel of Vess Class A Series enclosures provide access to drives carriers. Some A-Series units are

shipped with secure covers to protect the drive carriers from being unintentionally removed.

For all Vess Class A Series enclosures, defective drives can be replaced without interruption of data availability

to the host computer. If so congured, a hot spare drive will automatically replace a failed drive, securing

the fault-tolerant integrity of the logical drive. The self-contained hardware-based RAID logical drive provides

maximum performance in a compact external enclosure.

Vess A2000 Series NVR Storage Appliance Promise Technologies

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