POSIFLEX PP-8902 User manual

Package Contents

PP-8902 thermal printer (x 1)

Thermal paper roll (x 1)

Interface cable

(USB cable, or RS-232 cable) (x 1)

Paper separator for 2” thermal paper roll (x 1)

Power Adaptor (x 1)

Power Cord (x 1)

User manual (x 1)

Using poor-quality thermal papers which contain impurity

particles, for instance, sands, or metals, will scratch the

thermal paper head, and such a damage is not covered

under the warranty.

19770904010 Ver. A0

http://www.posiflex.com

PP-8902 Thermal Printer

User Manual

Views of PP-8902

Top View

Left-side View

Power Switch

Paper Exit

Cover Release

Button

Power LED

Error LED

Paper Out LED

FEED Switch

Bottom View

Views of I/O Interface of PP-8902

Rubber Pad

Mounting Holes

RJ11 cash drawer (CR) port

USB (Type B) Port

24 VDC-IN power jack

Serial Port

Loading 2” or 3” Paper Rolls

Before operating the printer, please follow the below steps to load a paper roll.

1. Press down the hood release button to open

the top cover.

2. Before installing 2-inch paper roll in the thermal printer, follow the

instructions below to properly install plastic pad spacer and the

separator. If you are using 3” paper roll for the printer, please skip to

next step.

2.1. To install palstic pad spacer, first find two bosses located on

the right side of the printer compartment. Then, push down the

plastic pad spacer until it is well hanged onto the bosses.

If you need to remove it from printer compartment, pull it in

the opposite direction.

2.2. Since the separator has to be

installed in the correct direction,

please first hold the separatorin as

shown in the figure.

2.3. Push the right-angled part of paper separator into the slot on the

top side of the paper roll compartment. Then, Slide another side of

paper separator into the slot on the bottom of the paper roll

compartment.

2.4. Make sure the paper separator is well

inserted.

2.5. Carefully drop 2-inch paper roll inside

the paper roll compartment.

3. To load the thermal printer with the 3-inch

paper roll, make sure the plastic pad is

removed from the printer compartment.

Then, carefully drop the thermal paper roll

inside the paper roll compartment of the

printer as illustrated in the figure.

4. Unroll the thermal paper and drag the loose

end of the paper till it extends towards the

paper cutter.

5. Make sure the loose end sticks out of the

opening of the paper roll compartment.

Then, close the top cover by gently pushing

it back at the center of the top side of the

cover with a click sound.

6. Make sure the paper roll is well loaded with

the end of the paper sticking out as shown

in the figure.

To avoid paper jam occurring, do NOT press Cover Release

Button during printing.

Connecting Power Adapter and I/O Cables

Please follow the steps described below to connect power adapter and I/O

cables before powering on the printer.

1. Well attach power adapter to DC-IN power connector on the I/O plate.

2. Connect PP-8902 to the POS system using either USB or RS-232 cable.

2.1. If you are installing USB interface cable, plug Type-B

connector into Type-B USB port of PP-8902. Then, properly

attach Type-A connector to your POS terminal.

2.2. If you are installing RS-232 cable, well attach the male

connector of RS-232 cable to PP-8902 and the other end to the

POS terminal.

In order to allow PP-8902 to successfully detect what interface you are

using to transmit data, make sure ONLY ONE type of interface cable is

connected to avoid confusion. Also, reboot PP-8902 after you change

the interface cable for the printer, which enables the printer to

automatically re-detect the type of interface which is currently used.

Restore Software Switch to Factory Default via Software Switch

Reset

Software Switch Reset is the specially-designed function aimed to facilitate

the factory reset process. Please go through the following instructions to reset

your printer to factory settings using Software Switch Reset.

1. Power OFF printer.

2. Open the cover of printer.

3. Press Feed button three times after powering on the printer.

4. Close the cover of printer.

5. The printer will emit a beep sound and then print a test page

displaying software switch setting

6. Afterwards, the printer will restart by itself.

7. Ensure whether all the software switches are properly set to

factory default. The below figure shows software switch setting

for factory defaults.

Software switch number

Pin Number

SW1

Pin 1 ~ 8 = OFF

SW2

Pin 1 ~ 8 = OFF

SW3

Pin 1 ~ 8 = OFF

SW4

Pin 1 ~ 8 = OFF

Mounting PP-8902 onto a Wall (Optional)

Please follow the steps described below to mount POS printer on the wall

using wall-mount kits.

1. Define where the printer is mounted. Drill 2 holes about 3.15” or 80

mm apart. Each hole has to be at least 1/4” or 6.35 mm

diameter

and at least 1 and 3/16” or 30 mm in depth.

2. After inserting two plastic anchors into the

holes you drilled in Step 1, slightly tap the

plastic anchors with a hammer until they are

fully inserted into the drilled holes.

3. Insert the screws into the plastic anchor,

screw them in but leave them sticking out

from the wall surface to mount the printer.

4. As shown in the figure, locate two holes on

bottom of PP-8902. Then, carefully hang

the printer onto the wall using the plastic

anchors with screws.

5. Push down the hood release button to open

the printer hood.

6. Take the plastic clip out of the wall-mount kits. Squeeze both side of

the clip as illustrated in the figure, and then snap into the slot which

you can locate inside of the lesft side of printer compartment. Push the

clip down until it is well inserted into the slot with a click sound.

7. Slide the paper roll shaft through the paper roll. To put the whole

paper roll into place inside the printer compartment, first rest one end

of the shaft to the left-side roll holder and then the other end to the

right-side roll holder.

8. To remove the paper roll shaft from the printer compartment, gently

press down the plastic clip and then pull the shaft out of the

compartment.

9. After ensuring that paper roll with the shaft is well installed, close the

hood. At this point, the printer with an auto cutter will automatically

cut the excess paper.

Troubleshooting Paper Jams

When it comes to the common printing problems, it is inevitable that you

might encounter the issue of paper jams at some point. The following steps are

provided to assist you in fixing the problem. Before proceeding, make sure that

your POS terminal is properly shut down.

1. To open the paper jams rescue compartment,

place your thumbs toward the center of the

compartment and then push the cover up in

the direction shown by the arrow.

2. In the paper jams rescue compartment, find

the adjustment wheel, which mainly allows

you to manually adjust the cutting position of

the cutter.

3. Keep turning the wheel in a clockwise

direction until the cutter is completely moved

back to its start position. You may observe

the cutter position through the gap between

paper jams rescue compartment and the

printer compartment.

4. Push down cover release button to test

whether the cover can be open. If the cover is

still stuck, please repeat step 3 until the cutter

position is set to the proper position and you

are able to open the cover.

5. Remove the jammed paper, reinstall the

paper roll, and then push back the cover to

close the paper jams rescue compartment.

Adjustment wheel

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