Polycom VVX 500 series User manual

www.vanillaip.com

POLYCOM VVX 500

THE POLYCOM VVX 500 BUSINESS MEDIA PHONE IS DESIGNED FOR TODAY’S

BUSY MANAGERS AND KNOWLEDGE WORKERS. IT IS A POWERFUL YET INTUITIVE OFFICE PHONE

THAT CAN KEEP UP WITH THEIR MULTITASKING AND SCHEDULE JUGGLING.

HANDSET FEATURES

ITEM

DESCRIPTION

Speaker

Provides ringer and hands-free (speakerphone) audio output

Dialpad

Enables you to enter numbers, letters, and special characters. You

can

also use the dialpad keys to select menu items that have index

numbers.

Security slot

The connector on the back of your phone that enables you to

attach a laptop cable lock to your phone so you can secure it to a

desktop. For more information on locking your phone to the

desktop

Message Waiting Indicator

Flashes red to indicate new messages.

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Home Key

Press home button from any screen to display Home view. From

Home view, press home button to display other phone views.

Screen

The 2.2-inch diagonal screen is backlit.

Navigation keys/ Select key

Scroll through displayed information or options. Select a field of

displayed data

Headset key

Enables you to place and receive calls through a headset. The key

glows green when an analog headset is activated.

Speakerphone key

Enables you to place and receive calls using the speakerphone.

The key glows green when activated.

Mute key

Mutes local audio during calls and conferences. The key glows red

when activated.

Volume keys

Adjust the volume of the handset, headset, speaker, and phone’s

ringer.

Microphone

Transmits sound to other phones.

HANDSET ICONS

ICON

DESCRIPTION

Registered Line

Unregistered Line

Placing a call

Active call using Polycom HD Voice

Held call

Incoming call

Phone warning

Shared line

Shared line with a held call

Call forwarding is enabled

You have messages

Active conference

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Placed call

Received call

Missed call

Favourite

Do Not Disturb enabled

Presence status [Available]

Presence Status [Busy or in a call]

Presence Status [Away]

Presence Status [Do Not Disturb]

Presence Status [Offline]

Presence status [No information]

USB flash drive attached

Recording in progress or paused

Backspace

Tap to edit

Tap to see more information

Status indicators in lines view. A flash red bar indicated held calls. A green

bar indicates an active call

Press to view more or fewer icons in Home view

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TIPS FOR USING YOUR POLYCOM

MAKING A CALL

Press New Call and enter the number or enter the number and press Dial from the softkey.

HOLDING A CALL

Press the Hold key

RETURN TO A HELD CALL

Press the Resume soft key.

TRANSFER –ANNOUNCED

Press the Transfer softkey. Enter the destination extension and press Send. Announce the call to the

receiving party and press Transfer again.

TRANSFER –BLIND

Press the Transfer softkey followed by the Blind key, dial extn number, press Dial to complete the

transfer.

CONFERENCE

Establish the first call, press the Conf softkey, enter the telephone number of the 2nd party, Press Dial.

To connect all 3 parties press the Conf softkey again.

CALL FORWARD

To divert your telephone temporarily to another extension, press the Fwd softkey in the telephone

display. Enter the destination number and press En- able to confirm.

DO NOT DISTURB

To place your phone in Do Not Disturb. Press the DND button on the side of your handset. To disable:

Press the DND button again. To Disable: Press the Fwd softkey followed by Dis- able.

CALL LISTS (MISSED, RECEIVED OR PLACED CALLS)

Press the Menu key, select Features followed by Call Lists. You may now select Missed, Received or

Placed calls as desired

Choose

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Edit to amend the dial string if necessary.

Dial to return the call.

Exit to return to the previous menu.

Info to view information about the call.

Save to store the contact to the Contact Directory.

Clear to delete the call from the list.

Exit softkey to return to the idle display.

To quickly view the Missed Calls list from the idle display press

PERSONAL CONTACTS

Press Menu key, select features followed by Call List. Press Add to enter new contact. (200 personal

con- tacts maybe stored)

DIALLING PERSONAL CONTACTS

Go to Contact List press Search, using the keypad enter the first few letters and press Search, you can

dial using the softkeys

SPEED DIALS

From your Contact List, select Edit entry and enter Speed Dial Entry and save it to a number.

TO DIAL SPEED DIALS

Speed dial entries can be viewed from the idle dis- play by pressing or allowing you

to scroll through the list

PHONE DIVERTS AND PICK UPS

Phone divert on

* 72 press dial and destination number

Remove phone divert

*73 press dial

Phone divert on busy

*90 press dial

Remove divert on busy

*91 press dial

Phone divert no answer

*92 press dial

Remove divert no answer

*93 press dial

Call pick up

*98 press dial

DND activate

*78 press dial

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