Polycom VVX 201 User manual

Getting Started with the Polycom

VVX 201 Phone

VVX 201 Phone Course Objectives

In today’s session we will learn how to:

Phone Objectives

Navigate the Polycom VCE hard phones

Make, answer, and transfer a call

Manage call logs and directories

Originate and manage a conference call

Navigate and manage voice mail

Objective 1

Phone Navigation

Polycom VVX 201 Phone Tour

Polycom VVX 201 Phone Tour

Polycom VVX 201 Phone Screen Views

The Polycom VVX 201 has 3 distinct screen views

To access each of the views use the Home icon

Home

Lines – Default

Calls

Polycom VVX 201 Phone Screen Views

The Home View

The Home view displays icons you can select to access phone functions. You can use the

right, left, up, and down arrows to display more icons.

At the bottom of Home view is a Page Indicator that shows how many pages of icons are

available

Icons on page 2 include - Forward, Do Not Disturb and Settings

Additional icons on page 3 can include – Applications and Calendar

Polycom VVX 201 Phone Screen Views

The Lines View

The Lines view displays phone lines, favorites, and soft keys

You can press the Line key to access the dialer if your phone is idle

If your phone has active calls, the phone line indicates the number of calls

you have, and if they’re active or held

To select a call, use the up and down arrow keys.

Polycom VVX 201 Phone Screen Views

The Calls view

The Calls view displays active calls, held calls and number of calls

You can access Calls view if your phone has multiple calls in progress, or you

have one held call

Use the up and down arrow keys to see all your calls

If your phone has multiple lines, calls display under the associated line.

Objective 2

Make, answer, and transfer a call

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