Polycom VVX 401 User manual

For more information, visit epb.com/customer-support/business-support

or call 423-648-1500, option 2

1

Feature Description

Security slot (on top) Enables you to attach a univeral security cable lock to your phone so you can

secure it to a desktop

Speaker Provides ringer and hands-free (speakerphone) audio output

Dialpad Enables you to enter numbers, letters, and special characters. You can also use

the dialpad keys to select menu items that have index numbers

Message Waiting

Indicator Flashes red to indicate new messages

Home key Enables you to press from any screen to display Home view. From home

view, press to display other phone views

Screen Shows a 2.2-inch diagonal screen with a backlight

Navigation keys/Select key Scrolls through information or options displayed on the phone’s screen. Selects

a eld of displayed data

POLYCOM®VVX® 401

Quick Start Guide

The following gure displays the hardware features on the VVX 401 business media phones.

The table lists each numbered feature shown in this gure.

VVX 401 HARDWARE FEATURES

For more information, visit epb.com/customer-support/business-support

or call 423-648-1500, option 2

2

Feature Description

Security slot (on top) Enables you to attach a univeral security cable lock to your phone so you can

secure it to a desktop

Speaker Provides ringer and hands-free (speakerphone) audio output

Dialpad Enables you to enter numbers, letters, and special characters. You can also use

the dialpad keys to select menu items that have index numbers

Icon Description Icon Description

Registered line Phone warning

Unregistered line Login credentials invalid

Placing a call Shared line

Active call using Polycom HD Voice Shared line with a held call

Held call Call forwarding is enabled

Incoming call New messages

Active conference Missed call

Placed call Favorite

Received call Do Not Disturb enabled

NAVIGATING YOUR PHONE INTERFACE

Home Screen: On VVX 401 phones, the phone line and icons you can select to access phone

features, settings, and information display on the home screen. A Page Indicator shows the page

you are currently viewing.

Calls Screen: The Calls screen is supported on VVX 401 phones. You can access the Calls screen

when you have one held call or an active and held call in progress on your phone. The Calls screen

is automatically displayed when you have an active call and one or more held calls on your phone.

Lines Screen: The Lines screen is supported on VVX 401 phones and is the default screen when

your phone is not in use. You can view your phone lines, favorites, and soft keys on the Lines screen.

To display the Lines screen, press the home key.

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