Polycom SoundPoint IP 450 User manual

Polycom IP 450

User Guide

Polycom IP450 Layout

Message Waiting Indicator

Line Indicators

Line/ Speed Dial Keys

Arrow Keys

Speaker Phone

Feature Keys (Menu,

Messages, Redial)

Microphone Mute

Hands Free Microphone

Volume Keys

Hookswitch

Speaker

Hold

Handset

Dial Pad

Soft Keys

Graphic Display

Introducing Your Polycom IP Phone

A Polycom IP Phone is a full-feature telephone that provides voice communication over an IP

(Internet Protocol) network. This phone functions much like a traditional phone, allowing you

to place and receive telephone calls. It also supports features that you have come to expect

from a telephone - such as speed dialling, redial, and conference calling.

Quick Reference Guide

Mute

Mutes audio transmission locally during calls.

Line Keys

Line or Speed Dial keys.

Headset

Allows users to place and receive calls through an optionally connected.

Hold

Use this key to place a call on hold until you can return to it.

Dial Dial

Press the Dial key. The display will show the last 10 dialled numbers. Use

the / Keys to find the desired number and press Dial again.

Scroll Up

Scrolls through menu options.

Scroll Down

Scrolls through menu options.

Access local and server features

Softkeys

Soft keys to select from various context-sensitive options.

Volume

Volume keys to adjust audio and ringer volume.

Phone Diverts and Pick Ups__________________________________

Call

Forwarding

Always

* 72 press Dial and destination number

Call

Forwarding

Always

* 73 press

Dia

Call Divert On Busy

* 90 press

Dia

Call Divert On Busy

* 91 press

Dia

Call Divert No Answer

* 92 press

Dia

Call Divert No Answer

* 93 press

Dia

Call Pick

* 98 press

Dia

DND

* 78 press

Dia

DND

* 79 press

Dia

Operating Instructions______________________________________

Making a call

Press New Call and enter the number or enter the number and

press Dial from the softkey.

Holding a call

Press the Hold key.

Return to a held call

Press the Resume softkey.

Transfer –Announced

Press the Transfer softkey. Enter the destination extension and

press Send. Announce the call to the receiving party and press

Transfer again.

Transfer –Blind

Press the Transfer softkey followed by the Blind key, dial extn

number, press Dial to complete the transfer.

Conference

Establish the first call, press the Conf softkey, and enter the

telephone number of the 2nd party, Press Dial. To connect all 3

parties press the Conf softkey again.

Call Forward

To divert your telephone temporarily to another

extension, press the Fwd softkey in the telephone

display. Enter the destination number and press Enable

to confirm.

Press

the Fwd

followed by Dis

Do Not Disturb

To place your phone in Do Not Disturb. Press the DND

button on the side of your handset. To disable: Press the

DND button again.

Call Lists

(Missed, received

or placed calls)

Press the Menu key; select Features followed by Call Lists. You

may now select Missed, Received or Placed calls as desired

Choose:

Edit to amend the dial string if necessary.

Dial to return the call.

Exit to return to the previous menu.

Info to view information about the call.

Save to store the contact to the Contact Directory.

Clear to delete the call from the list.

Exit softkey to return to the idle display.

To quickly view the Missed Calls list from the idle display press

Personal contacts

Press Menu key, select features followed by Call List. Press

Add to enter new contact.(200 personal contacts maybe

stored)

Dialling

Personal

contacts

Go to Contact List press Search, using the keypad enter the

first few letters and press Search, you can dial using the

softkeys.

Speed dials

From your Contact List, select Edit entry and enter Speed Dial

Entry and save it to a number.

To Dial Speed dials

Speed dial entries can be viewed from the idle display

by pressing or allowing you to scroll

through the list.

Star Codes

Automatic Call back Deactivation #8

Call Forwarding Always To Voice Mail Activation *21

Call Forwarding Always To Voice Mail Deactivation #21

Call Forwarding Busy To Voice Mail Activation *40

Call Forwarding Busy To Voice Mail Deactivation #40

Call Forwarding No Answer Activation *92

Call Forwarding No Answer Deactivation *93

Call Forwarding No Answer to Voice Mail Activation *41

Call Forwarding No Answer to Voice Mail Deactivation #41

Call Forwarding Not Reachable Activation *94

Call Forwarding Not Reachable Deactivation *95

Calling Line ID Delivery Blocking per Call *67

Calling Line ID Delivery per Call *65

Call Return *69

Call Waiting Persistent Activation *43

Call Waiting Persistent Deactivation #43

Cancel Call Waiting *70

Clear Voice Message Waiting Indicator *99

Customer Originated Trace *57

Directed Call Pickup *97

Directed Call Pickup with Barge-in *33

Direct Voice Mail Transfer *55

Last Number Redial *66

Per Call Account Code *71

Push to Talk *50

Operating Instructions

Notice

1. If the WAN (wide area network) connection fails to a site for

any reason, including a fault on the circuit or a power cut, then

the ability to make and receive calls from the IP phones

utilising that WAN circuit will be restricted. These failures may

be caused for reasons outside our control. Other services will

be fully maintained including voice mail and the ability to divert

calls to other numbers including mobiles. If another working

WAN circuit is available at that site then this can be used to

fully restore service to all phones.

2. The EOS service allows for calls to 999 and 112, however these

services will be affected if there is a power cut or your WAN

circuit fails

3. With regard 999 services no location information is passed

to the emergency services operator this will mean that you

will have to state the address that you wish the emergency

service to attend.

4. EOS does not offer a paper based telephone directory service

5. If you require a PDF that allows you to print off stickers to

attach to the phone device explaining the above please contact

us.

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