Polycom 250 User manual

Unison Poly 250

User Guide

Poly 250 Diagram

Answering Calls

Making Calls

End Calls

Hold Call

Pull Call

Transfer Call

Retrieving Voicemail

Conference Calls

View Received/Missed/Placed Calls

Enable/Disable DND

Return to the Home Screen

2 Rogers Unison | Poly 250 | User Guide

Table of Contents

Rogers Unison | Poly 250 | User Guide

Poly 250 Diagram

Line

Buttons

Incoming

Call/

Voicemail

Indicator

Back,

Navigation,

Home

Headset

Speaker

Mute

Softkeys

Volume

Up/Down

Hold

Transfer

Answering Calls

›If you are not on a call you can; Pick up the handset,

press or , or press the softkey

›If you are on a call, press the softkey, the other

call will automatically go on hold

Making Calls

›If you are not on a call you can; Pick up the handset,

press or or select

›To place the call press the softkey

End Calls

›When on an active call you can pick up the handset,

press or or press the softkey

›**Any call that is on hold will ﬁrst need to be resumed

and then ended as per above.

4 Rogers Unison | Poly 250 | User Guide

Hold Call

›When on an active call press the hold button on the phone

or the softkey

›To resume the call press the hold button on the phone or

the softkey

Pull Call

›When not on a call OR when a current call is on hold,

press the softkey or dial *11

›The call will be pulled to the phone.

Transfer Call

›When on an active call press the or press the

softkey

›Enter the number to transfer to in the dialer screen (if you

are entering a 4 digit extension you will need to press the

softkey)

›Press the softkey immediately

to blind transfer

›Press the softkey once the line is picked

up to complete a warm transfer

Rogers Unison | Poly 250 | User Guide

Retrieving Voicemail

›You will know you have a voicemail as the voicemail

indicator (upper right corner) will blink when the phone is

not ringing. You will also get the number of voicemails in

your VM box on the lower right corner of your screen.

›There is no dedicated voicemail button on this phone

model. To access your voicemail box, please dial *98

Conference Calls

›When on an active call press the button on the phone

or the softkey

›Press the softkey (you may need to press the

softkey if you do not see it)

›Dial the number of the person you want to join the

conference. Once the other caller has answered,

press the softkey

›Repeat the process to add more people to the

conference… up to ﬁve additional

›If you have calls on hold or that come in and would like to

join them into the conference use the Navigation keys

to highlight the call and press the softkey

Rogers Unison | Poly 250 | User Guide

7 Rogers Unison | Poly 250 | User Guide

10 View Received/Missed/

Placed Calls

›From the home screen, using the navigation buttons

do the following to access call lists

›Down Key – Missed Calls

›Left Key – Received Calls

›Right Key – Placed Calls

›You can dial from the call log by selecting the entry using

the navigation pad and pressing the softkey

›You can view information about the call (Date, Time, Call

Duration, Name) by pressing the softkey

›You can sort the list by pressing the softkey

(Ascending/Descending, Name/Time)

›You can change the type of call displayed (All Calls,

Missed, Received and Outgoing) by pressing the

softkey

Enable/Disable DND

›Press the softkey (you may need to press the

softkey to see it)

›You will see your line keys change to

›Repeat the process to turn DND o

Return to the

Home Screen

›From any screen you can press the button to return to

the main/home screen

Rogers Unison | Poly 250 | User Guide

Table of contents

Other Polycom IP Phone manuals

Polycom

Polycom Integra VVX 500 User manual

Polycom

Polycom VVX 350 Assembly instructions

Polycom

Polycom SoundStation IP 7000 User manual

Polycom

Polycom VVX 300 User manual

Polycom

Polycom VVX 150 Assembly instructions

Polycom

Polycom VVX410 User manual

Polycom

Polycom IP 500/501 SIP 2.0 User manual

Polycom

Polycom VVX 450 User manual

Polycom

Polycom SoundPoint 320 User manual

Polycom

Polycom CX700 User manual

Polycom

Polycom SoundPoint IP 450 User manual

Polycom

Polycom SoundPoint IP 500 User manual

Polycom

Polycom SoundPoint IP 335 Instruction manual

Polycom

Polycom SoundPoint IP 650 User manual

Polycom

Polycom SoundStation IP 7000 User manual

Polycom

Polycom SoundPoint IP 331 User manual

Polycom

Polycom SoundPoint IP 450 User manual

Polycom

Polycom SoundPoint IP 450 User manual

Polycom

Polycom 1725-31424-001 Quick reference guide

Polycom

Polycom VVX 600 series User manual

Polycom

Polycom CX700 User manual

Polycom

Polycom SoundPoint IP 550 User manual

Polycom

Polycom VVX-350 Series Manual

Polycom

Polycom VVX 201 User manual

Popular IP Phone manuals by other brands

Alcatel

Alcatel 4028 manual

Cisco

Cisco SPA-500 Series user guide

Proximus

Proximus Maestro 3016 IP quick start guide

Fanvil

Fanvil X4 user manual

Cisco

Cisco 7962 user guide

Snom

Snom 320 quick start guide

Yealink

Yealink Yealink SIP-T46G Guide

Avaya

Avaya 4625SW user guide

Yealink

Yealink SIP-T52S quick start guide

Nortel

Nortel 1140E Getting started

Nexotek

Nexotek NT-P500 user manual

Avaya

Avaya Integral 5 R3.0 user guide

GE 28320EE2 - Dect 6.0 InfoLink 2 user guide

Avaya

Avaya 4600 Series Administrator's guide

Mitel

Mitel MIVOICE OFFICE 400 6940 SIP user guide

Nortel

Nortel i2050 installation guide

Fiberme

Fiberme FAP260 Series user guide

Meridian

Meridian M5009 user guide