Polycom Vsx 7000 Series User manual

Using Your

Polycom®Video Conferencing

System

A Beginner’s Guide to Video Conferencing Features & Use

SERMC Contact: Tad Hunt (402) 219-7378 [email protected] SKC Contact: (800) 882-7779 [email protected]

SERMC Contact: Tad Hunt (402) 219-7378 [email protected] SKC Contact: (800) 882-7779 [email protected] 2

Welcome to Polycom Video Conferencing!

Welcome to Video Conferencing!

Thank you for purchasing a Polycom® video conferencing system from SKC

Communication Products, Inc. Polycom systems are designed to provide the highest

quality audio and video performance in an easy-to-use system. This user guide

describes the basic system features and how to use them.

About SKC

SKC is a leading provider and integrator of telephony and conferencing solutions from industry leading

manufacturers, including Polycom, Avaya, and Plantronics. As a Platinum Certified Polycom reseller, you can

expect the highest levels of service and support from our account teams, engineers, and support technicians.

24-Hour Test Sites

As you become familiar with your new Polycom video conferencing system, feel free to use our test sites. Our

24/7 testing facilities can be reached at the numbers below. If you would like someone to join your test call

on our end, please call (800) 882-7779, extension 4, during regular business hours.

IP Test Site: 12.158.130.34

ISDN Test Site: 913.693.8252

For Additional Support

For more detailed product information, please reference the documentation CD included with the VSX 7000,

or contact the SKC video support team. Additional product information is also available online at

www.skccom.com.

Video Support: (800) 882-7779, Ext. 4

Account Support: (800) 882-7779

E-mail: video.suppor[email protected]

Hub Site Coordinator

SERMC Contact: Tad Hunt (402) 219-7378 [email protected] SKC Contact: (800) 882-7779 [email protected] 3

Table of Contents

Welcome to Polycom Video Conferencing! ...................................................................................................... 2

What’s Included with Your VSX 7000 .................................................................................................................. 4

What’s Included with Your ViewStation FX ....................................................................................................... 5

Using the Remote Control...................................................................................................................................... 6

Setting Up the VSX 7000 ......................................................................................................................................... 7

Setting Up the ViewStation FX ............................................................................................................................. 8

Placing, Answering & Ending Video Calls .......................................................................................................... 9

Volume & Mute Control........................................................................................................................................... 9

MultiPoint Video Calls............................................................................................................................................10

Cameras & Camera Presets...................................................................................................................................11

Displaying a Document Camera or DVD/VCR ...............................................................................................11

Sharing PC Content ................................................................................................................................................12

Visual Concert FX & Visual Concert VSX ..........................................................................................................12

Full Screen and Picture-in-Picture Viewing ....................................................................................................13

Dual Monitor Emulation .......................................................................................................................................14

Do Not Disturb Setting ..........................................................................................................................................14

Tips for Effective Video Conferences ................................................................................................................16

SERMC Contact: Tad Hunt (402) 219-7378 [email protected] SKC Contact: (800) 882-7779 [email protected] 4

What’s Included with Your VSX 7000

Optional Accessory Items & Upgrades

Available separately, or in bundled packages. Contact your SKC Account Executive for more information.

VSX 7000 Set-Top Codec

• Sits on your monitoror on a shelf above the monitor

• Built in pan/tilt/zoom camera with auto focus

• Built in speaker

VSX 7000 Subwoofer

• Picks up lower voice frequencies for enhanced audio quality

• Connects system to power supply

• Houses Quad BRI module in ISDN systems

• Connects V.35 serial interface, when applicable

VSX 7000 Microphone

• 360° pick up

• Center push-to-mute button turns red when muted

• Connects directly to the VSX 7000, or to Visual Concert VSX

• Can add 2 additional mics, or 1 mic and a Visual Concert VSX

Polycom Remote Control

• Enhanced design groups color coded buttons by function

• Used to operate VSX 7000 and navigate on-screen menus

• Uses 3 - AAA batteries (included)

• See page 6 for detailed remote control diagram

Additional Mic Pods

• For increased coverage in larger conference rooms

• VSX 7000 supports up to 3 total add-ons, which can be either

3 mics total, or 2 mics & Visual Concert VSX

Visual Concert VSX

• Sends live PC/laptop graphics to the video conference

• Connects through the microphone port

• Mic pods attach to the Visual Concert VSX

Dual Display Adapter Cable

• Connects second monitor or VGA projector

SERMC Contact: Tad Hunt (402) 219-7378 [email protected] SKC Contact: (800) 882-7779 [email protected] 5

What’s Included with Your ViewStation FX

Optional Accessory Items & Upgrades

Available separately, or in bundled packages. Contact your SKC Account Executive for more information.

ViewStation FX Set-Top Codec

• Sits on your monitor or on a shelf above the monitor

• Built in pan/tilt/zoom camera with auto focus

ViewStation Microphones - Qty. 2

• 360° pick up

• Center push-to-mute button turns red when muted

• Connects directly to the ViewStation FX, or to Visual Concert FX

Polycom Remote Control

• Enhanced design groups color coded buttons by function

• Used to operate ViewStation FX and navigate on-screen menus

• Uses 3 - AAA batteries (included)

• See page 6 for detailed remote control diagram

Visual Concert FX

• Sends live PC/laptop graphics to the video conference

• Connects through the microphone port

• Mic pods attach to the Visual Concert FX

SERMC Contact: Tad Hunt (402) 219-7378 [email protected] SKC Contact: (800) 882-7779 [email protected] 6

Using the Remote Control

SERMC Contact: Tad Hunt (402) 219-7378 [email protected] SKC Contact: (800) 882-7779 [email protected] 7

Setting Up the VSX 7000

Equipment Placement

• Place the VSX 7000 codec on the monitor, or a shelf directly above the monitor. The front lip should

overlap the front of the monitor.

• Place the subwoofer near the codec. The subwoofer should not be placed in a closed cabinet or cart.

• Center the mic pod(s) on the table, at least 3’ from the system, with at least 6’ between each mic pod.

Connecting the Cables

1. Connect the VSX to the monitor with the yellow S-Video cable and/or Red/White/Yellow composite cables.

2. If you have purchased a dual monitor cable, connect it to the VSX 7000, then connect each monitor.

3. If using a second camera or document camera, connect its S-video cable to the Camera 2 input (top input).

4. If using a VCR/DVD, connect its red/white/yellow composite audio/video cable to the top RCA in/outputs.

5. Connect any RS-232 peripherals, such as a Crestron control panel, to the RS-232 port, if applicable.

6. Connect the brown mic pod cable to the VSX 7000 and the mic pod. If you purchased a People + Content

Visual Concert VSX, connect it to the mic port, then connect the mic(s) to the Visual Concert VSX.

7. Connect the black LAN cord to the orange LAN port on the VSX 7000 and your local network connection.

8. If using the Quad BRI ISDN or V.35 serial interface, connect the cables to the network.

9. Connect the subwoofer cable to the light blue port. Connect the ISDN module, if applicable, by removing

the plate on the back of the subwoofer.

10. Verify the power switch on the back of the VSX 7000 is turned to OFF (O), then connect the power cord to

the subwoofer and plug into a power outlet. Put 3-AAA batteries in the remote.

Note:Your system administrator or SKC installation technician will configure the settings for your VSX 7000.

For further configuration assistance, please reference the Administrator’s Guide or contact SKC.

SERMC Contact: Tad Hunt (402) 219-7378 [email protected] SKC Contact: (800) 882-7779 [email protected] 8

Setting Up the ViewStation FX

Equipment Placement

• Place the ViewStation codec on the monitor, or a shelf directly above the monitor. The front lip

should overlap the front of the monitor.

• Center the mic pod(s) on the table, at least 3’ from the system, with at least 6’ between each mic pod.

Connecting the Cables

1. Connect to the monitor with the yellow S-Video cable and/or Red/White/Yellow composite cables

2. If using a second monitor, connect its S-Video cable to the Monitor 2 S-Video input

3. If using an auxiliary camera or document camera, connect it to the Camera 2 input

4. If using a VCR/DVD, connect its red/white/yellow composite audio/video cable to the top RCA in/outputs

5. Connect the brown mic pod cable to the ViewStation and the mic pod

6. Connect the gray LAN cord to the orange LAN port on the FX and your local network connection

7. If using the Quad BRI ISDN or V.35 serial interface, connect the cables to the network and to the port on the

back of the ViewStation

8. Verify the power switch on the back of the ViewStation is turned to OFF (O)

9. Connect the power supply to the codec and plug into a power outlet. Put 3-AAA batteries in the remote..

10. Turn the ViewStation and monitor on

Note:Your system administrator or SKC installation technician will configure the settings for your ViewStation.

For further assistance, please reference thePolycom User Manual that came with your system, or contact SKC.

SERMC Contact: Tad Hunt (402) 219-7378 [email protected] SKC Contact: (800) 882-7779 [email protected] 9

Placing, Answering & Ending Video Calls

To Answer an Incoming Video Call

The system is set to auto-answer calls by default. If auto-answer is turned off:

• Your system will ring and alert you on-screen that you have an incoming call

• Press the Green Call - Hang Up button on the remote to answer the call

• Make sure your microphone is not muted

To Place a Call

• Make sure the Polycom unit and monitor(s) are powered on

• Press the Green Call - Hang Up button on the remote to place a call

• FX only - Select “Video Call”

• A dialing window will open on your monitor

• Use the numbers and arrows on the remote control to navigate the call screen

• Use the keypad to dial the IP or ISDN number of the site you are calling. When dialing an IP address,

use the dot button above the 3

• Arrow to the “Quality” window to select call speed. Use the center button as an “Enter” button

• You can specify that you are dialing IP or ISDN, or let the system auto detect the call type

• Press the Green Call - Hang Up button to dial the call

• Make sure your microphone is not muted

To Hang Up a Call

• Press the Green Call - Hang Up button on the remote control

• FX only - Select “Disconnect Video Call”

• The system will ask you to confirm that you wish to hang up

• Use the center button in the arrow pad to confirm hang up

Placing a Call Through the Address Book or Call History

• Press the Green Call - Hang Up button

• Arrow to Directory or Recent Call History and press Enter

• Arrow to the desired number, then press Enter to select it

• You can also access the address book with the green Directory button

Volume & Mute Control

• Use the orange Volume lever on the remote to adjust call volume

• To mute the mic(s), press the orange Mute button on the remote control

• The clear button in the center of the mic pod will also mute the system

• A red light appears on the mic & a muted mic icon will appear onscreen

• To unmute, press the Mute button on the remote or the mic pod

SERMC Contact: Tad Hunt (402) 219-7378 [email protected] SKC Contact: (800) 882-7779 [email protected] 10

MultiPoint Video Calls

MultiPoint Plus Software Upgrade

The Polycom unit has a built-in 4 port MCU, which is activated with the purchase of a MultiPoint Plus

Software License Key. This license allows you to connect up to three far sites to one conference, and supports

mixed IP and ISDN endpoints. Once you have activated the MultiPoint license in your Polycom unit, it’s easy

to make multipoint calls. You can add particpants at any time during your conference and can disconnect

one, two, or all three at any time.

Adding a Site to a MultiPoint Call

• Call the first site as described on the previous page

• While in a call, press the Green Call - Hang Up button on the remote

• Select “Add Call”

• Dial the number you wish to call, or select it from the address book

• Repeat these steps until all sites are connected

Disconnecting a Site in a MulitPoint Call

While in a MultiPoint call, you can disconnect sites one at a time at any time during the call.

• Press the green Call - Hang Up button

• The disconnect screen will show you the sites connected in the call

• Press the number on the keypad, 1, 2 or 3, that corresponds with the site you want to disconnect

• The system will disconnect the site immediately; there will be no secondary confirmation

• To disconnect the entire call, press the Green Call-Hang Up button twice

Using the Address Book to Store a MultiPoint Call

• Press the Directory button on the remote, or arrow to“Directory” on the home dialing screen

• Select “New”

• Select “MultiPoint”

• Select the participants and speed for the call, and assign a name to the group

• The next time you can select the group by group name from the address book

Using an External Bridge

If you need to connect, or “bridge” more than 4 sites, or if you do not have a MultiPoint

License, you can connect your videoconference over an external bridge. SKC offers a

full range of conferencing services, and can assist you with any bridged conferences

you hold. For more information, call (888) 336-9752, or contact your Hub coordinator,

Tad Hunt, at (402) 219-7378.

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