Polycom VoiceStation 500 User manual

USER GUIDE

VoiceStation™ 500

User Guide

VoiceStation™ 500 - Contents

#ONTENTS

)NTRODUCTION 

0ARTS,IST 

&OR"EST0ERFORMANCE 

)NSTALLING6OICE3TATION© 

5SING6OICE3TATION© 

5SING"LUETOOTH!UDIO 

"LUETOOTH$IALING3EQUENCES 

7IRED!UDIO-ODEVIAMM*ACK 

-AINTENANCE 

4ROUBLESHOOTING 

0OLYCOM,IMITED7ARRANTY 

,IMITATIONOF,IABILITY 

#OPYRIGHT 

53AND#ANADA2EGULATORY

AND#OMPLIANCE)NFORMATION 

%XHIBIT*#USTOMER)NFORMATION 

6OICE3TATION©3PECIlCATIONS 

VoiceStation™ 500 - 3

)NTRODUCTION

0ARTS,IST

4HANKYOUFORCHOOSING0OLYCOMS

6OICE3TATION6OICE3TATION

USES0OLYCOMSUNIQUE!COUSTIC#LARITY

4ECHNOLOGYTOPROVIDECLEARFULLDUPLEX

TWOWAYVOICECOMMUNICATIONFORYOUR

MEETINGS)NADDITION6OICE3TATION

ADAPTSDYNAMICALLYTOTHEROOM

ENVIRONMENTTOELIMINATEECHOESAND

CLIPPING4HREEBUILTINMICROPHONESPICK

UPSOUNDALLAROUNDTHEROOMSOYOUCAN

SPEAKNATURALLYANDBEEASILYUNDERSTOOD

0LEASEREVIEWTHIS5SER'UIDEBEFOREUSING

THEPHONE3AVETHIS5SER'UIDEFORFUTURE

REFERENCE

0LEASETAKEAMOMENTNOWTOCOMPLETE

ANDMAILYOUR6OICE3TATION

REGISTRATIONCARDORREGISTERONLINEAT

WWWPOLYCOMCOM

.OTE2EFERTO1UICK3TART'UIDE

FORADDITIONALINFORMATION

VoiceStation™ 500 - 4

&OR"EST0ERFORMANCE

►0LACE6OICE3TATIONINTHECENTEROFA

TABLEORDESK

►,OCATE6OICE3TATIONINAROOMWITH

SOFTFURNISHINGSSUCHASCARPETSCURTAINS

ANDSOUNDABSORBINGWALLSANDCEILINGS

►+EEPPAPERSANDOTHEROBJECTSAWAYFROM

YOUR6OICE3TATION

►3PEAKATNORMALVOLUME

►3PEAKTOWARDYOUR6OICE3TATION

)NSTALLING6OICE3TATION©

 #ONNECTONEENDOFTHELONGCONSOLECABLE

TOTHEBOTTOMOFTHEPHONE

 )NSERTTHE0OWER3UPPLYPLUGINTOANEARBY

ELECTRICALOUTLET

 #ONNECTTHEOTHERENDOFTHELONGCONSOLE

CABLETOTHEBOTTOMOFTHE0OWER3UPPLY

6OICE3TATIONWILLRUNABRIEFSELF

TESTANDTHENYOUWILLHEARATONE)FYOU

DONTHEARTHETONEVERIFYTHATTHEOUTLETIS

WORKINGANDTHEPOWERISSWITCHEDON

 #ONNECTTHESHORTTELEPHONECABLETOTHE

0OWER3UPPLY9OUR3YSTEM!DMINISTRATOR

CANHELPYOUTOIDENTIFYASTANDARDANALOG

PHONELINE

VoiceStation™ 500 - 5

 #ONNECTTHEOTHERENDOFTHESHORTTELE

PHONECABLETOAJACKWIREDFORASTANDARD

ANALOGPHONELINE

►$ONOTPLUGTHE6OICE3TATIONINTOA

DIGITALTELEPHONENETWORK$OINGSOMAY

DAMAGETHEPHONE

0LACE6OICE3TATIONINTHECENTEROF

THEROOMONAmATSTABLESURFACEANDPRESS

THE6OLUME5PAND6OLUME$OWNBUTTONS

TOADJUSTTHE2INGER

►4HE2INGERHASTHREEMODES(IGH,OW

AND/FF4HE2INGERSOUNDSWHENYOU

PRESSTHE6OLUMEBUTTONSTOINDICATECURRENT

STATUS

 0RESSTHE/N/FFBUTTONTOOBTAINADIAL

TONE

►)FYOUDONOTHEARADIALTONEYOUMAYNOT

BECONNECTEDTOANANALOGTELEPHONELINE

&ORASSISTANCECONTACTYOUR3YSTEM!DMIN

ISTRATOR

►7HENTHE/N/FFINDICATORLIGHTISONTHE6OLUME

BUTTONSCONTROLTHESOUNDLEVELOFTHESPEAKER

►7HENTHE/N/FFINDICATORLIGHTISOFFTHE6OLUME

BUTTONSCONTROLTHERINGERVOLUME

5SING6OICE3TATION©

4HE0OLYCOM®6OICE3TATION

SUPPORTSTHREEMODESOFOPERATION

s 0/43!UDIO

s "LUETOOTH!UDIOHEADSETANDHANDS

FREEPROlLE

s 7IRED!UDIO-ODEMM

4HE,INK)NDICATORISOFFWHENTHEPHONE

ISINNORMAL0/43MODE4HE,INK

)NDICATORWILLBESLOWLYmASHINGBLUEWHEN

THE6OICE3TATIONISIN"LUETOOTH

MODEANDITWILLBESOLIDAMBERWHEN

THEPHONEISIN7IRED!UDIOMODEWITHA

CABLECONNECTED

7HENIN0/43MODEINSERTINGAMM

CABLEENABLES7IRED!UDIO-ODE4O

ENTER7IRED!UDIO-ODEPRESSTHE-ODE

BUTTON4HEAMBERLINKINDICATORWILL

COMEON)TISPOSSIBLETOMAKEANSWER

"LUETOOTHAND0/43CALLSWHENIN7IRED

!UDIO-ODE&ORMOREINFORMATIONREFER

TO@#HANGINGBETWEENCALLSIN7IRED!UDIO

-ODEON0AGE

VoiceStation™ 500 - 6

Keypad

Dialing a Number

%XAMPLE

0/43-ODE

Answer a Call

0RESSTHEBUTTONWHEN6OICE3TATIONRINGS

Adjust Speaker Volume

7HENACALLISINPROGRESSPRESSTHE6OLUME5POR

6OLUME$OWNBUTTONTOADJUSTTHESOUNDLEVEL

Microphone Mute

0RESSTHE-UTEBUTTONTOTURNOFFTHEMICROPHONES

ANDPREVENTTHEOTHERPARTYFROMHEARINGYOUR

CONVERSATION4HEREDINDICATORLIGHTSNEARTHE

MICROPHONESWILLBEON4HESPEAKERISSTILLACTIVE

ANDYOUCANHEARTHEOTHERPARTY0RESSTHE-UTE

BUTTONAGAINTORESUMETWOWAYCOMMUNICATION4HE

REDINDICATORLIGHTSWILLGOOUT

VoiceStation™ 500 - 7

Pair with Bluetooth Device

0RESSTHE-ODEBUTTONFORSECONDSTOINITIATEPAIRING

MODE&ORMOREINFORMATIONREFERTO5SING"LUETOOTH

!UDIO

Special Features

9OURTELEPHONESYSTEMMAYPROVIDESPECIALFEATURES

SUCHAS#ALL7AITING#ONFERENCEOR4RANSFERWHICH

CANBEACCESSEDBYPRESSINGTHISKEY!SKYOUR

3YSTEM!DMINISTRATORFORMOREINFORMATIONONSPECIAL

FEATURESAVAILABLEWITHYOURPHONESYSTEM

End a Call

0RESSTHE/N/FFBUTTONTOENDTHECALL

Redial

0RESSTHE2EDIALBUTTON

Record a Conversation

0LUGTHEENDOFACABLEWITH2#!TYPECONNECTORS

INTOTHE!UX/UTJACKONTHE0OWER3UPPLY0LUGTHE

OTHERENDOFTHECABLEINTOTHE!UX)NJACKOFYOUR

TAPERECORDER





VoiceStation™ 500 - 8













Private Conversations

0LUGATELEPHONEINTOTHEDATAPORTONTHE

6OICE3TATIONWALLMODULE0RESSTHE(OLD

BUTTONTOPLACETHECALLONHOLDTHENPICKUPTHE

RECEIVEROFTHETELEPHONECONNECTEDTOTHEDATAPORT

9OUMAYALSOCONNECTAFAXMACHINEORCOMPUTER

MODEMTOTHEDATAPORT

5SING"LUETOOTH!UDIO

"LUETOOTH-ODEISANADDITIONALNEWMODE

OFOPERATIONOFFEREDBYTHE6OICE3TATION

4HISFEATUREENABLESYOUTOCOM

BINETHECONVENIENCEOFAMOBILEPHONE

ORCOMPUTERCALLINGAPPLICATIONWITHTHE

ACOUSTICSOFACONFERENCEPHONE&OREX

AMPLEIFYOUWEREINACALLONYOURMOBILE

TELEPHONEYOUCOULDCONNECTYOURMOBILE

PHONEVIA"LUETOOTHTOTHE6OICE3TATION

ANDUSEITSSPEAKERANDMICROPHONES

TOCONTINUEYOURCONVERSATIONANDINCLUDE

EVERYONEINTHEROOMINTHECONVERSATION

"LUETOOTH-ODEONTHE6OICE3TATION

PROVIDESINCREASEDmEXIBILITYTOCONFERENCE

ANYWHEREEVENINENVIRONMENTSWHERE

THEREARENOANALOGLINESORTELEPHONY

INFRASTRUCTURE

"LUETOOTHMODECANBEESTABLISHEDINONE

OFTHREEWAYS

s -ANUALLYESTABLISHA"LUETOOTH

CONNECTIONWITH6OICE3TATION

FROMAPREVIOUSLYUNPAIREDMOBILE

PHONESEEINSTRUCTIONSBELOWOR

s -ANUALLYESTABLISHA"LUETOOTH

CONNECTIONWITH6OICE3TATION

FROMAPREVIOUSLYPAIREDMOBILE

PHONESELECTh0,#-63vFROM

ALISTOFPAIREDDEVICESONYOUR

MOBILEPHONEOR

s 0RESSTHE-ODEBUTTONTOGOTO

"LUETOOTH-ODE!TTHISPOINT

PRESSINGTHE/N/FFBUTTONON

6OICE3TATIONWILLINITIATE

A"LUETOOTHLINKTOTHELASTPAIRED

MOBILEPHONETHATITWASCONNECTED

TO/NCECONNECTEDITWILLESTABLISH

THE"LUETOOTHMODEWITHOUTFURTHER

USERACTION$URINGTHISTIME

THE,INK)NDICATORWILLBESOLID

BLUE)FA"LUETOOTHLINKCANNOT

#OMPUTER

VoiceStation™ 500 - 9

BEESTABLISHEDWITHINSECONDS

6OICE3TATIONWILLREVERTTO

0/43MODE

Initiating Bluetooth Mode:

#ONlGURINGTHE6OICE3TATIONFOR

"LUETOOTH-ODE

 0RESSTHE-ODEBUTTONTOENTER"LUE

TOOTHMODE4HEBLUE-ODE,%$

SHOULDBEONEITHERSLOWBLINKINGOR

STEADY

 0RESSTHE-ODEBUTTONAGAIN(OLD

FORATLEASTSECONDSANDENSURETHE

BLUE,%$ISFASTBLINKINGDISCOVER

ING

 9OUWILLHEARASERIESOFTONESON

6OICE3TATIONINDICATING

THATYOUR"LUETOOTHDEVICEHAS

DISCOVEREDANDPAIREDWITHTHE

6OICE3TATION

 /NYOUR"LUETOOTHDEVICESELECT

63ASTHEDISCOVEREDDEVICEAND

WHENPROMPTEDFORTHE0ASSWORD

ENTER@/NCETHE"LUETOOTH

ENABLEDDEVICEISPAIREDANDLINKED

WITH6OICE3TATIONTHEBLUE

,%$SHOULDBESTEADY/N!CON

lRMATIONTONEWILLALSOBEHEARDON

THE6OICE3TATION

 2EFERTOTHEFOLLOWINGSECTIONSFOR

USEWITHEITHERAMOBILEPHONEOR

COMPUTER

Using VoiceStation™ 500 with

Bluetooth-Enabled Mobile

Phone:

-AKINGANDENDINGA"LUETOOTHMOBILE

PHONECALL

 0RESSTHE-ODEBUTTONTOENTER"LUE

TOOTHMODE4HEBLUE-ODE,%$

SHOULDBEONSTEADY

 $IALTHEPHONENUMBERONTHE"LUE

TOOTHENABLEDMOBILEPHONEORPRESS

THE/N/FFBUTTONON6OICE3TATION

TODIALTHELASTDIALEDNUMBERON

THEMOBILEPHONE

 7HENlNISHEDTERMINATETHECALL

ASYOUNORMALLYWOULDWITHYOUR

MOBILEPHONECOMPUTERORPRESSTHE

/N/FFBUTTONON6OICE3TATION



!NSWERINGAMOBILEPHONECALLON

6OICE3TATION

 %NSURETHEMOBILEPHONEISPAIRED

ANDLINKEDWITHTHE6OICE3TATION

3EEh)NITIATING"LUETOOTH

-ODEvFORMOREINFORMATION

 7HENTHEMOBILEPHONERINGSAN

SWERTHECALLONYOURMOBILEPHONE

ASYOUNORMALLYWOULDOR

 0RESSTHE/N/FFBUTTONONTHE

6OICE3TATION

%NDINGTHEMOBILEPHONECALLUSING

6OICE3TATION

 $ISCONNECTTHECALLONYOURMOBILE

PHONEASYOUNORMALLYWOULDOR

 0RESSTHE/N/FFBUTTONONTHE

6OICE3TATION

2EDIALINGTHELASTDIALEDNUMBERUSING

6OICE3TATION

s 0RESSTHE/N/FFBUTTONON

6OICE3TATIONTODIALTHELAST

DIALEDNUMBERONTHEMOBILEPHONE

./4%)FYOUAREIN"LUETOOTHMODE

ANDWANTTOMAKEA0/43CALLYOU

MUSTlRSTPUSHTHE-ODEBUTTONTO

EXIT"LUETOOTHMODETHENPRESSTHE

/N/FFBUTTONTOINITIATETHE0/43

CALL

VoiceStation™ 500 - 10

4RANSFERRINGAUDIOBETWEEN6OICE3TATION

ANDMOBILEPHONEFORPRIVACY

 $IALATELEPHONECALLACCORDING

TOTHEDIRECTIONSINh-AKINGAND

ENDINGA"LUETOOTHMOBILEPHONE

CALLv

 4OTRANSFERTHEAUDIOFROMTHE

6OICE3TATIONTOTHEMOBILE

PHONEPRESSTHEBUTTON

 4OTRANSFERTHEAUDIOFROM

THEMOBILEPHONEBACKTOTHE

6OICE3TATIONPRESSTHE

BUTTONAGAIN

#HANGINGBETWEENMOBILEPHONECALLSUS

ING6OICE3TATION

s 5SETHE&LASHFUNCTIONONYOUR

MOBILEPHONETOCHANGEBETWEENTHE

TWOPHONECALLS

-UTINGACALLON6OICE3TATION

s 0RESSTHE-UTEBUTTONONTHE

6OICE3TATIONTOMUTEUNMUTE

ACALLASDESCRIBEDINTHEh0/43

-ODEvSECTIONOFTHIS5SER'UIDE

#HANGING6OLUME

s 0RESSTHE6OLUME5P$OWNBUTTONS

ONTHE6OICE3TATIONTOADJUST

THEVOLUMETOTHEDESIREDLEVELAS

DESCRIBEDINTHEh0/43-ODEvSEC

TIONOFTHIS5SER'UIDE

2ECORDINGA"LUETOOTHAUDIOCALL

s 0LEASEREFERTOTHE@2ECORDA#ON

VERSATIONASDESCRIBEDINTHEh0/43

-ODEvSECTIONOFTHIS5SER'UIDE

-AKINGA0/43CALLWHILEIN"LUETOOTH

MODE

 )FYOUAREINACALLUSINGYOUR"LUE

TOOTHDEVICEPLACETHECALLONHOLD

BYPRESSINGTHE-ODEBUTTONONTHE

6OICE3TATIONANDENSURETHAT

NO,%$ISLIT)FYOUDONOTPRESS

THE-ODEBUTTONTOEXIT"LUETOOTH

MODETHELASTNUMBERDIALEDWILL

AUTOMATICALLYBEDIALEDAGAINWHEN

YOUPRESSTHE/N/FFBUTTON

 0RESSTHE/N/FFBUTTONONTHE

6OICE3TATIONTOGETTHE0/43

DIALTONE

 $IALTHECALLUSINGTHEKEYPADOFTHE

6OICE3TATION

 4OENDTHECALLPRESSTHE/N/FF

BUTTONONTHE6OICE3TATION

 4ORESUMETHE"LUETOOTHCALL

PRESSTHE-ODEBUTTONONTHE

6OICE3TATION

#HANGINGBETWEENCALLSINDIFFERENTMODES

0/43TOFROM"LUETOOTH

 4OMAKEA0/43CALLWHILEIN

"LUETOOTHMODEPRESSTHE-ODE

BUTTONPRESSTHE/N/FFBUTTON

THENDIALTHEPHONENUMBER7HEN

COMPLETEPRESSTHE/N/FFBUTTON

0RESSTHE-ODEBUTTONTORETURNTO

THECALLIN"LUETOOTHMODE

 4OANSWERA0/43CALLWHILEIN

"LUETOOTHMODEPRESSTHE/N/FF

BUTTON

$ISCONNECTING"LUETOOTHLINKUSING

6OICE3TATION

s 0RESSANDHOLDTHE-ODEBUTTONFOR

SECONDSWHILEIN"LUETOOTHMODE

9OUSHOULDSEETHESTEADYBLUE

,%$TURNSTOSLOWBLINKINGWITHAN

AUDIBLEBEEP

Using VoiceStation™ 500

with Bluetooth-Enabled

Computer(s):

#ONlGURINGTHE6OICE3TATIONFOR

"LUETOOTH-ODE

 0RESSTHE-ODEBUTTONTOENTER

"LUETOOTHMODE4HEBLUE-ODE

,%$SHOULDBEONEITHERSLOW

BLINKINGORSTEADY

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