Polycom IPOWER 9000 User manual
iPower Collaboration System
Getting Started Guide
2
Copyright © 2003: Polycom, Inc.
Polycom, Inc., 4750 Willow Road, Pleasanton, CA 94588
www.polycom.com
Polycom and the Polycom logo are registered trademarks of Polycom, Inc. ImageShare,
iPower, LAMB, Look-At-Me-Button, and PowerMic are trademarks of Polycom, Inc.
Microsoft, PowerPoint, and Windows are registered trademarks of Microsoft Corporation.
Intel and the Intel logo are registered trademarks of Intel Corporation.
The information contained in this document is subject to change without notice. Polycom
assumes no responsibility for technical or editorial errors or omissions that may appear in
this document or for the use of this material. Nor does Polycom make any commitment to
update the information contained in this document. This document contains proprietary
information which is protected by copyright. All rights reserved. No part of this document
may be photocopied or reproduced in any form without prior written consent of
Polycom, Inc.
Edition: 3725-50690-001/A
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GETTING STARTED GUIDE
2
Getting Started Guide
Using This GuideBefore you make your first call with your Polycom®iPower™
collaboration system (iPower 9000, iPower 600, or iPower 900),
you may need basic “how-to” information. This Getting Started
Guide provides you with that type of information. For example:
For information about
how to… See…
Log on to the iPower system Logging On on page 6
Answer a call manually or
automatically Answering a Call on
page 6
Make a call by entering a
number or by using the
Local, Central, or Personal
Directory
Making a Call on page 7
Hang up from a call Ending a Call on page 17
This Guide also includes overview information that you may find
helpful when you’re just starting to learn about the capabilities
of the system or when you have experience, but you need a
quick refresher.
GETTING STARTED GUIDE
3
The following table lists the sections that include this type of
information:
For overview information
about… See…
Accessing the online help Using the Online Help on
page 3
The differences between the
keyboards and remote
controls and what you can
do with the buttons on the
iPower keyboard
Using the Keyboard and
Remote Control on page 4
The audio, camera,
multipoint, and other
features available with the
iPower system
Using System Features on
page 12
How to optimize your video
collaboration experience Collaboration Tips on
page 18
The last section of this guide, Site Info on page 20, contains a
worksheet. You or your system administrator can fill in this
worksheet with site information about your particular system,
such as the system administrator’s name and the system serial
number.
Using the Online Help
Once you start using your system for collaboration, you may
run into more questions: “How do I share online documents?”,
“Can I move the picture-in-picture window to a different
position on the screen?”, and so on. You can find answers to
these, and many of your other questions about how the system
operates, online. To access the online help, press F1 on the
keyboard.
GETTING STARTED GUIDE
4
Using the Keyboard and Remote Control
The iPower system includes both a keyboard and a remote
control. Most of the time, you can use whichever you prefer to
perform common tasks. However, when you use the
administrator applications (such as AdminTools or Hardware
Diagnostics) or when you need to type text, use the keyboard.
The keyboards and remotes for the iPower 9000 and the iPower
600 and 900 are similar in appearance and function, though
they are not identical. The following table shows an example of
one of the differences. (Note that you can upgrade your iPower
600 and 900 keyboard and remote for the iPower 9000
version.)
This button… Is located on the…
Zoom iPower 9000 keyboard and remote
control
Zoom
iPower 600 and 900 remote
controls
Note that you can upgrade the iPower 600 and 900 keyboard
and remote control to the iPower 9000 version.
iPower Keyboards
Both the iPower 9000 and the iPower 600 and 900 keyboards
let you enter text using the standard keyboard character keys
and an integrated trackball. The iPower 9000 keyboard also
includes buttons that correspond to common user tasks. The
buttons on the iPower 9000 keyboard are the same as those on
the iPower 9000 remote.
iPower Remote Controls
Both the iPower 9000 and the iPower 600 and 900 remote
controls are designed to let you perform meeting tasks, such as
making a call and zooming the camera. While you can use both
remotes to perform similar functions, not all of the
corresponding buttons on the two remotes look exactly the
same. A few buttons, such as Near/Far and Full
Screen, appear only on the iPower 9000 remote control.
For simplicity, only the buttons for the iPower 9000 keyboard
and remote are shown in the Collaboration system online help.
GETTING STARTED GUIDE
5
This illustration shows the iPower 9000 keyboard and points out
what you can do with each button:
Call/Answer Hang Up Mute Volume Set Preset Auto Near/Far Zoom Point PIP Full Screen
QWERTYUI OP
ASDFGHJ KL
:
ZXCVBNM<>
F1 F2 F3 F4 F5 F6 F7 F8 F9 F10 F11 F12Esc
Caps
Lock
Num
Lock
PgUp
PgDn
1234567890
!@#$%^&*()
{
Ctrl Alt
Shift
Enter
?
/
.,
Del
123
_
__ =
+
Pause
Break
Scroll
Lock
Back
Space
[}
]|
\
;"
'
Shift
`
~
?
Home
End
Fn Ins
456
789
+
-
*
Enter
./
PrtSc
SysRq
Access the Options
menu, from which
you can view the
camera controls,
view a list of the
conference sites,
and more
Turn Automatic
Camera Pointing
on or off
Zoom the camera
image in or out
Hang up your call
Toggle Full-Screen
view on and of
f
Mute the sound you
are sending to the
other site
(
s
)
Store camera positions
(must be followed by a
number button
)
Adjust the camera;
navigate through menus
and dialog boxes
Show or hide the
picture-in-picture
(PIP) window when
applicable
Move the camera
to a preset position
(must be followed
by a number
button)
Enter the number
of the site you
want to call; store
camera positions
when pressed after
the SET button;
move the camera
when pressed after
the PRESET button Increase or decrease the
sound you are hearing
from the other site(s)
Toggle among the
sources that you can
control, such as the
near-end camera, the
far-end camera, and
Content
Access the
online help
Initiate a call
or answer an
incoming call
GETTING STARTED GUIDE
6
Logging On Each iPower collaboration system is shipped with automatic
logon enabled. With automatic logon, you don’t have to do
anything to log on to your system.
Sometimes, however, system administrators change the logon
process for their company. For example, some administrators
require that users log on for security reasons. If you do have to
log on, you’ll find that you can do so in one of these ways:
Enter a default user name and password.
Enter your own user name and password.
For details on how to log on to your system, ask your system
administrator.
After you log on, the system is automatically configured. You’ll
know the configuration is complete and you’re ready to make a
call when you see this screen:
Answering a Call The system administrator configures the system to answer
incoming calls in one of these ways:
•The system prompts you to answer the calls manually.
•The system answers incoming calls automatically.
When a call comes in, you hear the system ring.
GETTING STARTED GUIDE
7
To answer the call manually:
Press Call/Answer or click Yes.
To answer the call when your system is set up to automatically
answer calls:
You do not need to do anything. (The call connects
automatically.)
Automatically answering calls is convenient, but keep in mind
that an unexpected caller could interrupt a meeting in progress
or look at equipment and notes left in an empty room. To
prevent incoming callers from overhearing a conversation not
intended for them, you can mute all automatically answered
calls.
Note: If you see the near-end audio mute icon in your
status bar, then your system is configured to automatically
mute near-end audio when a call comes in. To turn mute off,
press Mute.
Making a Call You can use your system to make a video call in either of these
ways:
You can enter a number, which is somewhat like
dialing an ordinary telephone.
You can dial using a Directory, which is like picking a
name from a phone book and having the system
automatically dial the number for you.
Making a Call by Entering a Number
To make a call by entering a number:
1. Press Call/Answer or click Make a Call.
The Make a Call dialog box appears.
GETTING STARTED GUIDE
8
2. Enter the number (for example, 19875554321) or
the LAN address (for example, 103.32.24.5) of the
system you want to call.
3. Enter any additional information needed for the
call:
If you need to enter a second ISDN number, check
Use two ISDN numbers and then enter the second
number in the field that appears.
Note: Use two ISDN numbers only when the party
you’re calling has instructed you to do so. Entering a
second number sets the call to 2x64 kbps even if
your system is capable of higher bandwidth calls.
If you want to make a voice-only (non-video) call,
check Make this a voice-only call.
Note: If the site you're calling has both an ISDN
number and a LAN address, use the ISDN number for
voice-only calls.
If you need to enter a far-end gateway extension,
click Advanced, enter the extension in the Far-end
gateway extension field, and then click OK.
4. Click Call Now.
GETTING STARTED GUIDE
9
Making a Call Using the Local Directory
The Local Directory is a list of frequently dialed names that’s
stored on the collaboration system. Each name appears with its
corresponding number, system name, or LAN address.
You can save call information to the Local Directory, and any
other user of the system can access that call information. Only
the system administrator can remove or edit names or dialing
information in the Local Directory.
You can dial a call using the Local Directory if your system
administrator has configured one for your system. If your
system administrator has set up your system to access the
Central and Personal Directories instead, see the “Making a Call
Using the Central or Personal Directory” section on page 10.
To make a call by using the Local Directory:
1. Press Call/Answer or click Make a Call.
The Make a Call dialog box appears.
2. Click Directory.
The Local Directory dialog box appears.
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