Polycom IPOWER 9000 User manual

iPower Collaboration System

Getting Started Guide

Polycom, Inc., 4750 Willow Road, Pleasanton, CA 94588

www.polycom.com

Polycom and the Polycom logo are registered trademarks of Polycom, Inc. ImageShare,

iPower, LAMB, Look-At-Me-Button, and PowerMic are trademarks of Polycom, Inc.

Microsoft, PowerPoint, and Windows are registered trademarks of Microsoft Corporation.

Intel and the Intel logo are registered trademarks of Intel Corporation.

The information contained in this document is subject to change without notice. Polycom

assumes no responsibility for technical or editorial errors or omissions that may appear in

this document or for the use of this material. Nor does Polycom make any commitment to

update the information contained in this document. This document contains proprietary

may be photocopied or reproduced in any form without prior written consent of

Polycom, Inc.

Edition: 3725-50690-001/A

Do you have any suggestions or comments on the documentation for this

product? If so, please send them by e-mail to [email protected].

GETTING STARTED GUIDE

Getting Started Guide

Using This GuideBefore you make your first call with your Polycom®iPower™

collaboration system (iPower 9000, iPower 600, or iPower 900),

you may need basic “how-to” information. This Getting Started

Guide provides you with that type of information. For example:

For information about

how to… See…

Log on to the iPower system Logging On on page 6

Answer a call manually or

automatically Answering a Call on

page 6

Make a call by entering a

number or by using the

Local, Central, or Personal

Directory

Making a Call on page 7

Hang up from a call Ending a Call on page 17

This Guide also includes overview information that you may find

helpful when you’re just starting to learn about the capabilities

of the system or when you have experience, but you need a

quick refresher.

GETTING STARTED GUIDE

The following table lists the sections that include this type of

information:

For overview information

about… See…

Accessing the online help Using the Online Help on

page 3

The differences between the

keyboards and remote

controls and what you can

do with the buttons on the

iPower keyboard

Using the Keyboard and

Remote Control on page 4

The audio, camera,

multipoint, and other

features available with the

iPower system

Using System Features on

page 12

How to optimize your video

collaboration experience Collaboration Tips on

page 18

The last section of this guide, Site Info on page 20, contains a

worksheet. You or your system administrator can fill in this

worksheet with site information about your particular system,

such as the system administrator’s name and the system serial

number.

Using the Online Help

Once you start using your system for collaboration, you may

run into more questions: “How do I share online documents?”,

“Can I move the picture-in-picture window to a different

position on the screen?”, and so on. You can find answers to

these, and many of your other questions about how the system

operates, online. To access the online help, press F1 on the

keyboard.

GETTING STARTED GUIDE

Using the Keyboard and Remote Control

The iPower system includes both a keyboard and a remote

control. Most of the time, you can use whichever you prefer to

perform common tasks. However, when you use the

administrator applications (such as AdminTools or Hardware

Diagnostics) or when you need to type text, use the keyboard.

The keyboards and remotes for the iPower 9000 and the iPower

600 and 900 are similar in appearance and function, though

they are not identical. The following table shows an example of

one of the differences. (Note that you can upgrade your iPower

600 and 900 keyboard and remote for the iPower 9000

version.)

This button… Is located on the…

Zoom iPower 9000 keyboard and remote

control

Zoom

iPower 600 and 900 remote

controls

Note that you can upgrade the iPower 600 and 900 keyboard

and remote control to the iPower 9000 version.

iPower Keyboards

Both the iPower 9000 and the iPower 600 and 900 keyboards

let you enter text using the standard keyboard character keys

and an integrated trackball. The iPower 9000 keyboard also

includes buttons that correspond to common user tasks. The

buttons on the iPower 9000 keyboard are the same as those on

the iPower 9000 remote.

iPower Remote Controls

Both the iPower 9000 and the iPower 600 and 900 remote

controls are designed to let you perform meeting tasks, such as

making a call and zooming the camera. While you can use both

remotes to perform similar functions, not all of the

corresponding buttons on the two remotes look exactly the

same. A few buttons, such as Near/Far and Full

Screen, appear only on the iPower 9000 remote control.

For simplicity, only the buttons for the iPower 9000 keyboard

and remote are shown in the Collaboration system online help.

GETTING STARTED GUIDE

This illustration shows the iPower 9000 keyboard and points out

what you can do with each button:

Call/Answer Hang Up Mute Volume Set Preset Auto Near/Far Zoom Point PIP Full Screen

QWERTYUI OP

ASDFGHJ KL

ZXCVBNM<>

F1 F2 F3 F4 F5 F6 F7 F8 F9 F10 F11 F12Esc

Caps

Lock

Num

Lock

PgUp

PgDn

1234567890

!@#$%^&*()

{

Ctrl Alt

Shift

Enter

Del

123

__ =

Pause

Break

Scroll

Lock

Back

Space

[}

Shift

Home

End

Fn Ins

456

789

Enter

PrtSc

SysRq

Access the Options

menu, from which

you can view the

camera controls,

view a list of the

conference sites,

and more

Turn Automatic

Camera Pointing

on or off

Zoom the camera

image in or out

Hang up your call

Toggle Full-Screen

view on and of

Mute the sound you

are sending to the

other site

(

)

Store camera positions

(must be followed by a

number button

)

Adjust the camera;

navigate through menus

and dialog boxes

Show or hide the

picture-in-picture

(PIP) window when

applicable

Move the camera

to a preset position

(must be followed

by a number

button)

Enter the number

of the site you

want to call; store

camera positions

when pressed after

the SET button;

move the camera

when pressed after

the PRESET button Increase or decrease the

sound you are hearing

from the other site(s)

Toggle among the

sources that you can

control, such as the

near-end camera, the

far-end camera, and

Content

Access the

online help

Initiate a call

or answer an

incoming call

GETTING STARTED GUIDE

Logging On Each iPower collaboration system is shipped with automatic

logon enabled. With automatic logon, you don’t have to do

anything to log on to your system.

Sometimes, however, system administrators change the logon

process for their company. For example, some administrators

require that users log on for security reasons. If you do have to

log on, you’ll find that you can do so in one of these ways:

Enter a default user name and password.

Enter your own user name and password.

For details on how to log on to your system, ask your system

administrator.

After you log on, the system is automatically configured. You’ll

know the configuration is complete and you’re ready to make a

call when you see this screen:

Answering a Call The system administrator configures the system to answer

incoming calls in one of these ways:

•The system prompts you to answer the calls manually.

•The system answers incoming calls automatically.

When a call comes in, you hear the system ring.

GETTING STARTED GUIDE

To answer the call manually:

Press Call/Answer or click Yes.

To answer the call when your system is set up to automatically

answer calls:

You do not need to do anything. (The call connects

automatically.)

Automatically answering calls is convenient, but keep in mind

that an unexpected caller could interrupt a meeting in progress

or look at equipment and notes left in an empty room. To

prevent incoming callers from overhearing a conversation not

intended for them, you can mute all automatically answered

calls.

Note: If you see the near-end audio mute icon in your

status bar, then your system is configured to automatically

mute near-end audio when a call comes in. To turn mute off,

press Mute.

Making a Call You can use your system to make a video call in either of these

ways:

You can enter a number, which is somewhat like

dialing an ordinary telephone.

You can dial using a Directory, which is like picking a

name from a phone book and having the system

automatically dial the number for you.

Making a Call by Entering a Number

To make a call by entering a number:

1. Press Call/Answer or click Make a Call.

The Make a Call dialog box appears.

GETTING STARTED GUIDE

2. Enter the number (for example, 19875554321) or

the LAN address (for example, 103.32.24.5) of the

system you want to call.

3. Enter any additional information needed for the

call:

If you need to enter a second ISDN number, check

Use two ISDN numbers and then enter the second

number in the field that appears.

Note: Use two ISDN numbers only when the party

you’re calling has instructed you to do so. Entering a

second number sets the call to 2x64 kbps even if

your system is capable of higher bandwidth calls.

If you want to make a voice-only (non-video) call,

check Make this a voice-only call.

Note: If the site you're calling has both an ISDN

number and a LAN address, use the ISDN number for

voice-only calls.

If you need to enter a far-end gateway extension,

click Advanced, enter the extension in the Far-end

gateway extension field, and then click OK.

4. Click Call Now.

GETTING STARTED GUIDE

Making a Call Using the Local Directory

The Local Directory is a list of frequently dialed names that’s

stored on the collaboration system. Each name appears with its

corresponding number, system name, or LAN address.

You can save call information to the Local Directory, and any

other user of the system can access that call information. Only

the system administrator can remove or edit names or dialing

information in the Local Directory.

You can dial a call using the Local Directory if your system

administrator has configured one for your system. If your

system administrator has set up your system to access the

Central and Personal Directories instead, see the “Making a Call

Using the Central or Personal Directory” section on page 10.

To make a call by using the Local Directory:

1. Press Call/Answer or click Make a Call.

The Make a Call dialog box appears.

2. Click Directory.

The Local Directory dialog box appears.

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