Plantronics W8210 User manual

Savi 8200 Series

Wireless Headset System

User Guide

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Contents

DECT Information 3

DECT Enhanced Security 3

Overview 4

Base and Headset Basics 4

Accessories 5

Hook up your system 6

Desk phone setup details 6

Position Your Base 7

Fit and charge 8

Customize Your Headset 8

Charge Your Headset 8

Talk Time 8

Headset Battery Status 8

Pair your headset 9

Auto Connect Feature 9

Load software 10

Plantronics Hub conﬁgurable settings 10

The basics 11

Headset Controls 11

Power on your headset 11

Make, answer, end calls 11

Change your default phone line 12

Get a dial tone 12

Adjust volume 12

Mute 12

Transfer mobile audio 12

Audio streaming 12

ANC 12

Optimize audio quality 12

Limit ofﬁce noise 12

Mini conference call 12

Set up a conference call 12

Change voice prompt language 13

More Features 14

Base Subscription Button 14

Troubleshooting 16

Headset 16

Desk Phone 17

Mobile 17

Softphone 17

Appendix 19

System Requirements 19

Support 20

DECT 6.0 products should never be used outside the region in which they were originally

purchased and intended to be used.

The enclosed DECT 6.0 wireless product uses restricted wireless radio frequencies which vary by

country. DECT 6.0 devices are generally authorized for use in The Americas. Use of this DECT 6.0

product in unauthorized countries is a violation of law, may disrupt telecommunications networks

and devices, and can subject you to ﬁnes and penalties by regulatory agencies.

Plantronics is a member of the DECT Forum and has fully adopted their recommendations for

enhancements to security within all DECT products.

Plantronics DECT-based products now fully incorporate the latest recommendations on Enhanced

Security from the DECT Forum and ETSI. These improvements cover registration, authentication,

authorization and encryption procedures. Plantronics DECT products are now secure against all

the known vulnerabilities that were highlighted by the public announcements of the Chaos

Council in 2009.

Plantronics Savi 8200 Series DECT products have been tested against and passed the DECT

Forum security certiﬁcation requirements and consequently have been granted 'DECT Forum

security' logo certiﬁcation.

Plantronics products using the new enhanced version of DECT that includes these security

improvements are marked on the base with the DECT Forum security logo.

DECT Information

DECT Enhanced Security

Base

1 2 3 4

567

8 9 10

11 12 13 14

1Power jack 8Computer button

2Handset lifter jack 9Mobile phone button

3Telephone interface cable jack 10 Desk phone button

4USB port 11 Incoming call ringer

5Desk phone speaking volume 12 Bluetooth pairing button/LED

6Desk phone conﬁguration switch 13 Subscription button/LED

7Desk phone listening volume 14 Charging LED

Headset

1Volume wheel 4Headset LED

2Call button 5Power button

3Mute 6ANC (Active Noise Canceling)

Be safe

Please read the safety guide for important safety, charging, battery and regulatory information

before using your new headset.

Overview

Base and Headset Basics

1Electronic hookswitch cable (EHS cable) Electronically and automatically answers/ends a desk

phone call. Enables remote call control with your headset.

2HL10 lifter Automatically lifts handset and returns it to the cradle. Enables remote call control

with your headset.

Accessories

Using the diagram, connect your headset system.

Choose a desk phone setup A, B or C and connect cables.

ADesk phone (standard)

USE

• Connect one end of the telephone interface cable to the back of the base

• Disconnect the handset coil cord from the base of the desk phone and re-connect it to the

telephone interface cable junction box.

• Finally connect the remaining end of the telephone interface cable into the open handset port

on the desk phone.

NOTE If your phone has a built-in headset port, you should only use the headset port if you will

not be using the HL10 lifter. In this configuration, you must press both the headset button on your

phone and the call control button on the headset to answer or end calls.

Hook up your system

Desk phone setup details

BDesk phone + EHS cable (sold separately)

See the user guide at plantronics.com/accessories for details.

USE

CDesk phone + HL10 lifter (sold separately)

See the user guide at plantronics.com/accessories for details.

USE

The minimum recommended separation between your desk phone and the base is 6 inches.

The minimum recommended separation between the base and computer is 12 inches. Incorrect

position can cause noise and interference problems.

Position Your Base

Optimize the comfort and ﬁt of your headset.

Adjust the Headband

1To adjust the headband, lengthen or shorten the band until it fits comfortably. Position the

earcups so that the foam cushions sit comfortably over the center of your ears.

2Position the stabilizer T-bar above your ear, if applicable.

Adjust the Boom

For optimum audio, bend the boom so it is approximately two finger widths from the corner of

your mouth.

NOTE For true stereo listening when wearing the boom on the left, adjust the setting in Plantronics

Hub (plantronics.com/software) by going to Settings > Ringtones and Volumes > Wearing preference

for volume control.

Place the headset in the charge cradle. The headset charging LED flashes green when charging the

headset and turns solid green when the headset is fully charged. Charge for at least 20 minutes

prior to the first use. A full charge takes 3 hours.

With a single full charge, the headset provides up to 13 hours of continual talk time in wideband

mode.

There are 3 ways to determine your headset battery status.

• Listen to the voice prompts after powering on the headset

• Hover over the Plantronics Hub system tray icon

• Press the base subscription button; the base Audio buttons light up (solid green is high battery,

ﬂashing green is medium, ﬂashing yellow is low, ﬂashing red is critical).

Fit and charge

Customize Your Headset

Charge Your Headset

Talk Time

Headset Battery Status

1To pair your base and mobile phone, first power on your headset. Press and hold the Bluetooth

pairing button on the base for 4 seconds until the Bluetooth LED flashes red and blue.

NOTE Your base and headset are automatically paired/subscribed.

2Go to Bluetooth settings on your mobile phone and select PLT Savi. Once successfully paired, the

Bluetooth LED on the base turns solid blue.

Once you have paired and connected your mobile phone to the base, the base automatically

connects to it when you are in range of your base.

To manually disconnect/connect your mobile phone from the base, press the base Bluetooth

button.

You may customize this feature in Plantronics Hub Settings > Wireless > Auto Connect to Mobile

Phone.

Pair your headset

Auto Connect Feature

Plantronics Hub for Windows/Mac is an invaluable headset tool.

1Download Plantronics Hub for Windows/Mac by visiting plantronics.com/software.

2Using Plantronics Hub, manage your headset settings.

• Call control for softphones

• Change headset language

• Update firmware

• Turn features on/off

Feature Plantronics Hub tab

Answering Call Alert

Audio channel tone

Audio sensing

Close conversation limiting

Default phone line

Online indicator

Second incoming call

Headset to PC radio link

Plantronics product improvement program

Software log level

General

Change language of voice prompts

Brazilian Portugese, Cantonese, Danish, English (UK, US), French, German, Indonesian,

Italian, Japanese, Korean, Mandarin, Norwegian, Russian, Spanish, Swedish and Thai.

Language

Desk phone ringtone

PC ringtone

Mobile phone ringtone

Volume level tones

Wearing preference for volume control (stereo audio)

Ring location

Ringtone and

Volume

Dial tone

Target softphone

Media player action on incoming call

Softphones and media players (PLT enabled)

Softphones

Software settings (Aware for Microsoft) Sensors and

Presence

Audio quality

Auto connect to mobile phone

Bluetooth

Mobile voice commands

Over-the-air subscription

Range

Wireless

Anti-startle

Noise exposure

Advanced

Load software

Plantronics Hub

configurable settings

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