Plantronics Savi W730 User manual

Savi®W730

Multi Device Wireless Headset System

User Guide

Executive Systems, Inc.

Richmond, Virginia 23230-2657

804-288-0041

804-288-4731 [Fax]

800-288-0041 [Sales & Service]

www.ExecutiveSystemsInc.com

[email protected] - Email

Contents

Welcome 4

System Requirements 4

What's in the Box 5

Base and Headset Basics 6

Accessories 7

Customize Your Headset 8

Change the Eartip 8

Position Your Headset 8

Left Ear Wearing 9

Charge Your Headset 10

Desk Phone: Connect and Call 11

Choose Desk Phone Setup 11

Make a Desk Phone Call 12

Mobile: Connect and Call 13

Computer: Connect and Call 14

Connect Your Computer 14

Place a Softphone Call 14

Position Your Base 14

Headset Features 15

Headset Controls 15

Headset Power 15

Headset Battery Level 16

Mute your Headset During a Call 16

Adjust Your Headset Volume 16

Turn On/Off Headset LED 17

Out of Range Warning Tones 17

Base Features 18

Base Buttons 18

Base Subscription Button 18

Set the Range 19

Bluetooth Pairing Button 19

Daily Use 21

Incoming Calls 21

Outgoing Calls 21

Multi-Phone Status 23

Mobile Phone and Headset Audio 23

Combine Audio From Any Two Lines or Channels 23

Conference Up to Three Additional Headsets 23

Advanced Use 25

Install Plantronics Software 25

Plantronics Control panel 25

Devices Tab 25

Device Settings > Base Tab 26

Device Settings > Headset Tab 28

Device Settings > Security Tab 30

Applications Tab 30

Preferences 30

About Tab 31

Plantronics Update Manager 31

Troubleshooting 33

Headset 33

Desk Phone 34

Mobile 34

Softphone 34

Congratulations on purchasing your new Plantronics product. This guide contains instructions

for setting up and using your Savi W730 Wireless Headset System which has a WO2 base and

a WH210 headset.

Please refer to the separate safety instructions for important product safety information prior

to installation or use of the product.

Computer

• Supported Operating Systems: Windows XP®, Windows Vista®, Windows®7

• Processor: 400 MHz Pentium®processor or equivalent (Minimum); 1 GHz Pentium processor

or equivalent (Recommended)

• RAM: 96 MB (Minimum); 256 MB (Recommended)

• Hard Disk: 280 MB (Minimum); 500 MB or more (Recommended)

• Microsoft Windows XP-Service Pack 3 (SP3) or later (Recommended) Microsoft Windows Vista-

Service Pack 1 (SP1) or later (Recommended)

Display

• At least 800 x 600, 256 colors

• 1024 x 768 high color, 32-bit (Recommended)

Browser

• Internet Explorer®V6 or better must be on the user’s system (Required)

Welcome

System Requirements

Headset Base and charging cradle

Eartips

USB cable Telephone interface cable Power supply

What's in the Box

Base

1Power jack 8Computer button

2Handset lIfter jack 9Mobile phone button

3Telephone interface cable jack 10 Desk phone button

4USB port 11 Bluetooth pairing button/LED

5Desk phone speaking volume 12 Subscription button/LED

6Desk phone configuration switch 13 Charging LED

7Desk phone listening volume

Headset

1Volume up button 4Indicator light

2Volume down button 5Microphone

3Call control button

Base and Headset Basics

1Electronic hookswitch cable (EHS cable) Electronically and automatically takes your desk

phone handset off hook. Enables remote call control with your headset.

2HL10 lifter Automatically lifts handset and returns it to the cradle. Enables remote call

control with your headset.

Accessories

Customize the headset by changing the eartip, wearing it on the right or

left and optimizing the position of the microphone.

The headset comes with a pre-installed eartip. To install a different eartip see the following:

1Remove the pre-installed eartip by pushing in and turning the eartip CLOCKwise, then pull

firmly.

2Choose the size and style of eartip that fits most comfortably. Align eartip tabs with notches in

headset. Push in firmly and twist COUNTER clockwise.

NOTE When installing a gel tip ensure the raised part of the eartip is pointed toward the curved

section of the headset as shown.

When you wear the headset, the microphone should rest as close to your cheek as possible

without touching. The microphone can be adjusted inward by the pivoting earpiece to optimize

the position of the headset.

1Slide the headset over and behind your ear, then press gently toward your ear.

2Rotate the microphone boom until it is pointed toward your mouth.

Customize Your Headset

Change the Eartip

Position Your Headset

1The headset can be converted for wearing on left ear as follows:

2Turn microphone boom around.

3Rotate microphone boom down.

Left Ear Wearing

1Align the charging cradle pins with the base and press firmly until the cradle rests evenly on the

base.

2Plug one end of power supply into power jack on back of the base and other end into working

power outlet.

3Place the headset in the charge cradle. The charging LED will flash green when charging the

headset and turn solid green when the headset is fully charged. Charge for at least 20 minutes

prior to the first use. A full charge takes 3 hours.

NOTE This product has a non-replaceable battery. Contact Plantronics for replacement information.

Charge Your Headset

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