Plantronics C725 User manual

Blackwire 725

USB corded headset

User guide

Contents

Welcome 3

System requirements 3

NEED MORE HELP? 3

What's in the package 4

Basics 5

Wearing your headset 6

Fit headset 6

Daily use 7

Plantronics software 7

Connect PC and call 7

Active Noise Cancelling 7

Incoming/Outgoing calls 7

Adjust your headset volume 7

Mute a call 8

Plantronics Hub Software 9

Plantronics Control Panel 9

Applications tab 9

Preference tab 10

About tab 10

Plantronics Manager Pro 11

Troubleshooting 12

Headset 12

Smart Sensors 13

Congratulations on purchasing your new Plantronics product. This guide contains instructions

for setting up and using your Blackwire 725 headset.

Please refer to the safety instructions for important product safety information prior to

installation or use of the product.

Computer

• Supported Operating Systems: Windows Vista®Windows®7, Windows®8, 8.1

• Processor: 400 MHz Pentium®processor or equivalent (Minimum); 1 GHz Pentium processor or

equivalent (Recommended)

• RAM: 96 MB (Minimum); 256 MB (Recommended)

• Hard disk: 280 MB (Minimum); 500 MB or more (Recommended)

• Microsoft®Windows XP®Service Pack 3 (SP3) or later (Recommended) Microsoft Windows

Vista Service Pack 1 (SP1) or later (Recommended)

Display

• At least 800 x 600, 256 colours

• 1024 x 768 high colour, 32-bit (Recommended)

Browser

• Internet Explorer®V10 or better must be on the user’s system (required)

Visit our web site at plantronics.com/support for technical support including frequently asked

questions, compatibility and accessibility information.

Welcome

System requirements

NEED MORE HELP?

Blackwire 725 Headset with inline controller

Carrying case

What's in the package

ANC

Headset inline control icons Function

Answer/End button

Answers or ends a call Incoming call

Flashes green

On a call

Solid green

Volume button

Increases the listening volume

Decreases the listening volume

Mute/Unmute button

Mutes/unmutes the headset

microphone

Solid red when muted

ANC

Active Noise Cancelling (ANC) ANC will reduce unwanted noise.

Slide the switch towards ANC to activate.

Smart Sensor technology

Sensors detect whether or not you are wearing the headset. Sensors are located in the speaker

capsule on the microphone boom side.

Smart Sensor feature Function

Auto answer call

When you are not wearing your headset and have an

incoming call on your PC, put on the headset and the call

will be answered automatically. You do not have to press

the Answer/End button.

Incoming call

Flashes green

Basics

1Slide the headband until it fits comfortably over both ears.

2If still too tight, stretch the headband for better comfort.

3For optimal voice clarity, bend the boom and place the microphone close to mouth.

Wearing your headset

Fit headset

NOTE For call control and mute functionality, certain softphones require Plantronics software. See

plantronics.com/software.

1Load Plantronics Hub software by visiting plantronics.com/software and clicking on "Download".

2Connect the headset to the USB port of the computer. The headset will automatically power on.

3Check your audio settings. Confirm the speaker and microphone settings for your PC softphone

are set to Plantronics 725.

•PC audio setup for Windows 7 and Windows 8

Go to Control Panel > Sound > Playback tab and set the Plantronics 725 device as the Default

Communications Device.

•PC audio setup for Windows XP

Go to Control Panel > Sound and Audio Devices, and in the Audio tab set the Plantronics 725

device for the Sound Playback.

4Place a call using your softphone software.

ANC will reduce unwanted noise. Slide the switch towards ANC to activate.

1To place a call

Dial number using your softphone software application.

2To answer a call

• Put on headset to answer call with Smart Sensor technology or,

• If already wearing headset, press the Answer/End button

3To end a call

Short press the Answer/End button.

Listening volume

1Press the volume up button on the headset inline control to increase listening volume.

Daily use

Plantronics software

Connect PC and call

Active Noise Cancelling

Incoming/Outgoing calls

Adjust your headset

volume

2Press the volume down button on the headset inline control to decrease listening volume.

1During a call, press the mute button on the headset inline control to mute the microphone.

When mute is on, the mute LED is solid red (you will still be able to hear the caller).

2To turn mute off, press the mute button again.

Mute a call

Plantronics Hub software must be downloaded to access the Plantronics

Control Panel. Install Hub software by visiting plantronics.com/software

and click on the download button.

User preferences and device settings that affect the performance of your headset can be

changed using the Plantronics Control Panel.

To access the Plantronics Control Panel, load Plantronics Hub software by visiting

plantronics.com/software and click on the download button.

To start this utility, click Start > Programs > Plantronics > Plantronics Control Panel.

The Applications tab displays the status of Plantronics support for various applications such as

softphones and media players.

Plantronics Hub Software

Plantronics Control Panel

Applications tab

Allows you to set preferences for:

•Media player Modify call action: Pause, Play, Mute or Do nothing

•General use

•Presence status based on wearing state (dependent upon softphone compatibility) When

headset is put on, or removed, set presence to: Available, Busy, Do not disturb, Be right back or

Offline

Provides online access to the user guide and support and displays your headset system's

information.

Preference tab

About tab

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