Plantronics Poly Voyager 5200 Series User manual

Voyager 5200 Series

Wireless Headset System

User Guide

PLANTRONICS + POLYCOM. NOW TOGETHER AS

Contents

Headset Overview 3

Charge your headset 4

Check battery level 4

Low battery warnings 5

Use charge case 6

Fit 7

Pair your phone 8

Pair to mobile device 8

NFC pairing 8

Pair Another Phone 8

The Basics 9

Make/Take/End Calls 9

Adjust the volume 9

Mute 9

Voice assistant 10

Enable and use Amazon Alexa 10

Play or pause audio 10

Use sensors 10

Advanced features 13

Enable Tile 13

Voice alerts list 13

Adjust voice alert volume 13

Firmware Update 14

Headset recovery 14

Troubleshooting 15

What's in the box 16

Accessories 17

Support 18

Siri

Google Now

Alexa*

NFC

Charge port

/ Call button/Press to interact with Microsoft Teams (app required)

Bluetooth button (use when pairing a device)

Siri, Google Now Virtual Personal Assistant (VPA) button

Alexa* *Alexa requires Plantronics Hub app

Mute button

Volume buttons

Indicator light

Power button

Near Field Communication

Headset Overview

Your new headset has enough power to pair and make a few calls directly out of the box. It takes

approximately 90 minutes to fully charge the headset; the indicator light turns off once charging is

complete.

A micro USB cable is supplied to allow you to charge the headset with an AC wall charger (not

included) or through a PC's USB port. The PC must be powered on to charge via USB 2.0 or higher.

NOTE Always charge at near room temperatures; never charge battery at temperatures below 0°C

(32°F) or above 40°C (104°F).

1Check your earbud battery level:

• Listen to the voice prompt when you remove your earbuds from case and put them on.

• View battery level in BackBeat app. Download at poly.com/software.

Voice prompt Listen time

"Battery high" 3 hours or more

"Battery medium" 1 to 3 hours

"Battery low" 10 minutes to 1 hour

"Battery critical" Less than 10 minutes

2Check the charge case battery level by pressing the charge case button and viewing the LED inside

the case.

Charge case LED Battery level

Battery high

Battery medium

Battery low

Battery critical

Charge your headset

Check battery level

Battery Level Voice Prompt

30 minutes of talk time remaining "Battery Low" repeats every 15 minutes

10 minutes of talk time remaining "Recharge Headset" every 5 minutes

Low battery warnings

A fully charged case can recharge your headset fully two times for an additional 14 hours of

headset talk time.

IMPORTANT The charge case is placed in deep sleep mode after manufacturing to save power and

protect the battery. To wake-up the charge case, plug it into a power source for a minimum of 1

minute. The LED's flash when charging.

Check the charge case battery status by pressing the button on the side.

Battery status LEDs for charge case

Battery high

Battery medium

Battery low

Battery critical; Recharge case/headset

NOTE Charge case is sold separately. Visit poly.com/accessories for more information.

Use charge case

1Slide headset over and behind your ear, then press gently toward your ear.

NOTE Remove your eyeglasses before donning the headset for best fit.

2Rotate microphone boom until it is pointed toward your mouth.

3Mic boom moves up and down for a better fit.

2 3

Change the eartip for a better fit.

1Push in eartip and rotate to the left to unlock it.

2Align new eartip into slot; push, rotate to the right and lock into place.

To wear the headset on your other ear, rotate the boom upwards then twist it around so the eartip

is on the other side before lowering the mic boom.

Fit

1The first time you power on the headset it begins the pairing process. Put on your headset and you

will hear "pairing" and the headset LEDs flash red and blue.

2Select “PLT V5200 Series.”

If necessary, enter four zeros (0000) for the passcode or accept the connection.

Once successfully paired, you hear “pairing successful” and the headset LEDs stop flashing.

NOTE Your headset can pair with up to 8 devices but only maintain 2 connections simultaneously;

this includes the Bluetooth USB adapter.

NFC pairing is an option to pair your phone if there are one or less devices already connected. NFC

pairing will not work if there are two devices connected already.

1Ensure NFC is on and your phone’s display is unlocked. (Phones may vary.)

2With the headset powered on, lay the headset on the back of phone near the NFC tag on phone as

shown until NFC pairing completes. If necessary, accept the connection.

After pairing your headset to your phone, you may want to pair another phone.

1Power on your headset.

2Choose:

• Press and hold the Call button until you hear "pairing"

3Activate Bluetooth on your phone and set it to search for new devices.

4Select “PLT V5200 Series.”

If necessary, enter four zeros (0000) for the passcode or accept the connection.

Once successfully paired, you hear “pairing successful” and the headset indicator lights stop

flashing.

Pair your phone

Pair to mobile device

NFC pairing

Pair Another Phone

Siri

Google Now

Alexa*

NFC

Answer a call

• Put the headset on to answer a call, or

• Say “answer” after call is announced, or

• Tap the Call button.

End a call

• Tap the Call button.

Reject incoming call

• Press the Call button for 2 seconds.

Redial last outgoing call

Double-tap the Call button.

Caller Announcement (mobile phone only)

When wearing your headset, you will hear the name of a contact calling so you can decide whether

to answer or ignore the call without having to check the phone screen.

An incoming caller name is announced:

• if your phone supports Phone Book Access Profile (PBAP)

• if you granted access to your contacts during pairing process (for many mobile phones, this is

preset out-of-the box and may not be necessary)

• if the caller is stored in the phone's contacts list

An incoming caller name is not announced: if the caller is unknown, unlisted, blocked, or the

language is not supported.

Toggle the Volume button up (+) or down (–) during a call or while streaming audio.

While not on a call or streaming audio you can toggle the Volume button to adjust the volume

level for Caller Announce and other voice prompts.

Press the Mute button to mute or unmute your headset during an active call. Customize mute

settings in Plantronics Hub app.

Mute on reminder*

* Plantronics Hub for Mac/Win or Plantronics Hub for iOS/Android required to enable.(poly.com/

software)

The Basics

Make/Take/End Calls

Adjust the volume

Mute

You can add a mute alert notification by managing your mute feature with Plantronics Hub. If this

setting is enabled and you have muted an active call and you start to speak, an alert will remind

you that you are still on mute.

Siri, Google Assistant™, Cortana Press and hold the Call button for 2 seconds to activate your

phone's default voice assistant. Wait for the phone prompt to activate voice dialing, search, and

other smartphone voice controls.

With Alexa enabled on your headset, you can ask for directions, call friends, access Alexa Skills and

more.

NOTE Amazon Alexa isn't available in all languages and countries.

1Enable Alexa

AConnect the headset to your mobile device

BUpdate your Plantronics Hub mobile app (software) if necessary

CLaunch Plantronics Hub app and ensure that your headset (firmware) is up-to-date

DFrom Plantronics Hub main menu, choose Apps > Amazon Alexa > Enable

ELaunch the Amazon Alexa app and follow the instructions to set up your headset

2Use Alexa

ATo use Alexa, tap the Mute button and ask a question. You hear a tone when Alexa is

activated.

Choose:

• Click the right earbud to pause or resume streaming audio.

• With active sensors, remove one or both earbuds to pause streaming audio. Put on one or both

earbuds to resume audio.

NOTE Functionality varies by application.

Smart sensors respond when you put on or take off your earbuds. Customize in BackBeat app.

Below describes default settings.

Voice assistant

Enable and use Amazon

Alexa

Play or pause audio

Use sensors

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