Plantronics EncorePro 320 User manual

EncorePro 300 Series

Corded Headset

User Guide

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Contents

Overview 3

Setup 4

Load software 4

Fit 5

Adjust the headband 5

Position the boom 5

Adjust the boom 5

Basics 6

Make/take/end calls 6

Volume 6

Mute 6

Support 7

Icons Inline control LEDs Function

Call button Triple ﬂash green Incoming call

Slow ﬂash green Call on hold

Solid green On a call

Volume up button Increases the listening volume

Volume down button Decreases the listening volume

Mute button Solid red Headset is muted

NOTE Inline controls may vary for headsets connected to DA70/DA80 audio processors.

Overview

Power on your headset by connecting it to your computer.

Your headset connects in one of 2 ways:

• With USB connector

• With DA70/DA80 audio processor with Quick Disconnect (QD)

DA80

DA70

IMPORTANT Some softphones require the installation of Plantronics Hub for Windows/Mac to

enable headset call control (answer/end and mute) functionality.

Download Plantronics Hub for Windows/Mac by visiting plantronics.com/software.

Manage your headset settings on your computer with Plantronics Hub:

• Call control for softphones

• Update firmware

• Turn features on/off

• View user guide

Setup

Load software

Lengthen or shorten the band until it fits comfortably. The cushions should sit comfortably over

the center of your ears.

This headset can be worn on the left or right side.

Rotate the boom to align with your mouth.

CAUTION To avoid breaking the boom, only rotate it up and over 180°.

Gently bend the boom in or out so it is approximately two finger widths from the corner of your

mouth.

Fit

Adjust the headband

Position the boom

Adjust the boom

Headset call control is a software feature and dependent on a compatible softphone. If you have

not installed Plantronics Hub or do not have a compatible softphone, press the headset call button

first and then make/take/end the call using the softphone application. Download Plantronics Hub

for Windows or Mac at plantronics.com/software.

Answer or end a call

Tap the Call button or use your softphone.

Make a call

Dial using your softphone application.

Hold

Press and hold the call button for 2 seconds to put a call on hold.

Listening volume

Press the Volume up (+) or Volume down (-) button.

Adjust headset microphone volume (softphone)

Place a test softphone call and adjust softphone volume and PC sound volume accordingly.

During a call, press the mute button. When mute is on, the LED is solid red. Modify your mute

settings in Plantronics Hub for Windows or Mac.

Basics

Make/take/end calls

Volume

Mute

Support

NEED MORE HELP?

plantronics.com/support

Plantronics, Inc. Plantronics B.V.

345 Encinal Street

Santa Cruz, CA 95060

United States

Scorpius 171

2132 LR Hoofddorp

Netherlands

trademarks of Plantronics, Inc. All other trademarks are the property of their respective owners.

216045-06 10.19

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